酒店回复: Dear Jesús,Thank you for the excellent rating. We're delighted to know that your experience was positive. Our team strives to provide exceptional service, and feedback like yours is truly rewarding. We hope to welcome you back soon.
5.0分
其他
原文
翻译提供方：Google
优质服务！！
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酒店回复: Thank you for the excellent rating. Your kind words about our service are greatly appreciated. We strive to provide the best experience for our guests, and it's rewarding to know that we met your expectations.Sincerely, Management
5.0分
其他
Location is great. Hotel has a quiet after 10pm policy. Friendly staff. Comfortable room and beds. Ample parking.I have zero complaints!
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酒店回复: We are thrilled to hear that you enjoyed your stay and appreciated our location. It’s wonderful to know that our quiet policy, friendly staff, and comfortable accommodations met your expectations. Your positive remarks about the ample parking are also much appreciated. Hearing you had no complaints truly brightens our day!Sincerely,Management
5.0分
情侣出游
The room was very nice! Had a difficult time learning the TV remote, limited channels. Friendly staff and quiet place. We enjoyed our stay!
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酒店回复: Thank you for sharing your thoughts with us! We're delighted to hear that you found the room to be very nice and enjoyed a peaceful stay. Our staff will be thrilled to know about your kind words. We apologize for any inconvenience you experienced with the TV remote and channel selection. Your feedback is valuable and helps us improve our services. We look forward to welcoming you back soon.Sincerely,Management
3.0分
其他
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The traffic noise is far worse than before and the hotel has no control of that. The breakfast was mediocre at best. But the thing mybhusband really didn't like was no thermostat or way to adjust heat or cool.
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酒店回复: We're sorry to hear about the issues you and your husband faced during your stay. Traffic noise can indeed be challenging, and while it's beyond our control, we continuously strive to provide a comfortable experience. It’s concerning to know that the breakfast did not meet expectations, and we'll take this into account for future improvements. Your feedback regarding the absence of a thermostat is appreciated, and we'll look into potential solutions.Sincerely,Management
5.0分
其他
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Ren and the front desk team were awesome! They gave us excellent restaurant recommendations and things to do around the city. We had a great trip thanks to a great hotel and a staff that were passionate about their city and went above and beyond to help their guests.
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酒店回复: Thank you for sharing such a wonderful review! Ren and the front desk team truly appreciate your kind words and are thrilled to know they could enhance your trip with their recommendations. It’s fantastic to hear that you enjoyed your stay and found our staff to be passionate and helpful. We look forward to welcoming you back soon.Sincerely,Management
3.0分
家庭亲子
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The beds are so small and they felt hard as a rock. Not to mention we asked for a blanket and linens they gave us thin blanket. When we left in the morning there was a bin in the hallway with large, soft blankets that were never offered.
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酒店回复: Thank you for sharing your experience. The discomfort you felt with the beds is sincerely regretted. Your feedback about the blankets and linens is also noted. Apologies for not having the soft blankets available during your stay. It is our goal to improve your future experiences with us.Sincerely,Management
3.0分
其他
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Unexpected visitors
The room had an interesting smell I could not quite figure out. The bathroom was small and not functional, shower was also dirty. Killed 3 centipedes before we checked out the next day
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酒店回复: Thank you for taking the time to share your experience. It's disappointing to learn about the issues with the room's odor and the condition of the bathroom. Addressing these concerns is a priority, and a more thorough inspection of the cleanliness is already underway. Additionally, the unwelcome presence of centipedes is being addressed promptly. Traveling should be comfortable and free of such disturbances, and steps will be taken to improve future stays.Sincerely,Management
早餐可以，非常符合我的喜爱！就是走廊地毯长蘑菇了，来只小鸡！
酒店干净整洁，员工友好，房间舒适，早餐不错，我们会再次入住。
服务很棒
非常好
优质服务！！
Location is great. Hotel has a quiet after 10pm policy. Friendly staff. Comfortable room and beds. Ample parking.I have zero complaints!
The room was very nice! Had a difficult time learning the TV remote, limited channels. Friendly staff and quiet place. We enjoyed our stay!
The traffic noise is far worse than before and the hotel has no control of that. The breakfast was mediocre at best. But the thing mybhusband really didn't like was no thermostat or way to adjust heat or cool.
Ren and the front desk team were awesome! They gave us excellent restaurant recommendations and things to do around the city. We had a great trip thanks to a great hotel and a staff that were passionate about their city and went above and beyond to help their guests.
The beds are so small and they felt hard as a rock. Not to mention we asked for a blanket and linens they gave us thin blanket. When we left in the morning there was a bin in the hallway with large, soft blankets that were never offered.
Unexpected visitors
The room had an interesting smell I could not quite figure out. The bathroom was small and not functional, shower was also dirty. Killed 3 centipedes before we checked out the next day