Room was smelly, bathtub filthy, curtains didn’t fit windows, people fighting nextdoor/outside! We didn’t even stay but maybe 15 minutes- just long enough to find another hotel room & still trying to get at LEAST HALF OF MY MONEY BACK!
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酒店回复: Thank you for taking the time to share your feedback about your stay with us. We value all guest comments, as they help us recognize what we are doing well and where we can improve. Our goal is always to provide a comfortable and welcoming experience, and we regret if any part of your visit did not meet expectations. Please know that your input has been shared with our team so we can continue to enhance the quality of our services. We truly appreciate your choosing to stay with us and hope to have the opportunity to welcome you again in the future.
1.0分
其他
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If you love gnats and sticky floors, Knights Inn i
1. The floors were sticky
2. The room had a gnat
3. The refrigerator in the room looked like someone peed in it and threw french fries in the bottom.
4. I woke up to bugbites on my legs.
5. No tub stopper, room phone and 3 broken TV remotes.
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酒店回复: Dear Stephanie,It is upsetting to hear about your experience, as we know we are capable of much better. Please accept our sincere apologies for the issues you encountered, and rest assured that we will address them thoroughly. If there is any chance to welcome you back in the future and change your perceptions for the better, we would be thankful for it.
4.0分
其他
Cheap but convenient
New staff was absolutely amazing and friendly!
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酒店回复: Thank you for taking the time to share your feedback about your stay with us. We value all guest comments, as they help us recognize what we are doing well and where we can improve. Our goal is always to provide a comfortable and welcoming experience. Please know that your input has been shared with our team so we can continue to enhance the quality of our services. We truly appreciate your choosing to stay with us and hope to have the opportunity to welcome you again in the future.
2.0分
商务出差
Shower s alding or freezing , doesnt drain , try to close bathroom door , hits toliet
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酒店回复: Dear Scott,Thank you for your feedback about the bathroom. We appreciate you bringing this to our attention and have shared your insights with our team for quick fixes to the shower and to consider future improvements overall. It's our hope to welcome you back for a smoother stay on your next trip to Racine.
第二次入住体验比第一次好得多。房间很舒适，服务也很棒。总而言之，这是一次不错的入住体验。
适合小憩一下的好地方……停车场有小孩有点吵，但总的来说是个不错的地方。
还行，看得出来他们努力翻新过房间，但浴室最需要改进。马桶松动摇晃，浴缸的旋钮装反了，我跟他们说这是双人房，结果只留了够一个人用的毛巾。
这些人太脏太恶心了，他们会在你的房间里抽烟，而且根本不会打扫🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
床上有血迹。
不，绝不再来
Room was smelly, bathtub filthy, curtains didn’t fit windows, people fighting nextdoor/outside! We didn’t even stay but maybe 15 minutes- just long enough to find another hotel room & still trying to get at LEAST HALF OF MY MONEY BACK!
If you love gnats and sticky floors, Knights Inn i
1. The floors were sticky
2. The room had a gnat
3. The refrigerator in the room looked like someone peed in it and threw french fries in the bottom.
4. I woke up to bugbites on my legs.
5. No tub stopper, room phone and 3 broken TV remotes.
Cheap but convenient
New staff was absolutely amazing and friendly!
Shower s alding or freezing , doesnt drain , try to close bathroom door , hits toliet