Room had bed bugs, I asked for a refund they said they would give but I still haven’t recieved any money back
1.0分
其他
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In the morning after my stay I had four small bites clustered together on my neck. By the second day it was clear I had bed bug bites. Over the next two days the number of bytes exploded to 60 as I took the critters with me. I'm now looking at at least 120 days of isolating possessions to try to prevent this from continuing when I get home.
2.0分
其他
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The plywood plug in the smash & grab hole next to our room door was a nice touch. TV, TV remote & fridge did not work. Red spots on a sheet on top of the bed. Front desk said "it's not blood, if it was blood it'd be brown by now". Ymmv
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酒店回复: We are sorry to hear that you didn't have a pleasant stay. We will look into the issues and work on improving guest experience.
2.0分
其他
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There are better hotels in this area
We booked a non-smoking room but the first room allocated to us had strong smoking odour. The manager acknowledged that most of their customers disregard the non-smoking signs. He had to open a few rooms to finally find one that didn't smell. Another thing about the location of the hotel and the clientele. It didn't seem like a safe place.
酒店回复: Thank you for your feedback, we will look into the issue.
1.0分
其他
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ac unit didn't work which made it hard to sleep. The mattress was very uncomfortable and the pillows were very thin. The amenities and the yeah, the room we're very outdated. And there was only lukewarm water.
4.0分
其他
Cute & Friendly
Cute motel in the middle of an adorable city. Very friendly motel.
1.0分
朋友出游
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Very sketchy area. There was a BBQ grill in a parking space. Rooms did not seem in very good condition. And it was very overpriced for the quality of the property.
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酒店回复: We're sorry to hear that your experience didn’t meet expectations. We strive to maintain a welcoming and well-kept environment, and we apologize if the condition of the property fell short. Our onsite staff is always available to address any concerns during your stay — please don’t hesitate to reach out to the front desk so we can assist in real time. We appreciate your feedback as it helps us improve.
1.0分
商务出差
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Worst Place to Stay in Baker City
Absolutely Horrible Place to stay. Upon inspecting my room, I found dried blood on the mattresses under the sheets and blood stains on the pillow cases. We were in the room for maybe 10 minutes before my wife got bit by something. I couldn't sleep in such an absolutely disgusting place. I left 20 minutes after we checked in. I told the hotel staff and they were apologetic but said they do not issue refunds. Never again will I stay here. This was by far the worst place in Baker City to stay. The amenities that they show that are part of this hotel are not even a part of the hotel they're different amenities in the city that have nothing to do with this hotel.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear about your experience and deeply regret that your stay was anything less than satisfactory. Cleanliness and guest comfort are top priorities for us, and the conditions you described are absolutely unacceptable by our standards.While we appreciate that you brought this to the attention of our staff, we sincerely apologize if our response did not meet your expectations. We are currently investigating the matter thoroughly to ensure this does not happen again. As for the amenities, we take your comments seriously and are reviewing all listings to ensure they accurately reflect what we offer on-site.
4.0分
其他
Well it was okay except the room kind of smells a little funny but the hot water is awesome and the water pressure
很好很满意👍
Room had bed bugs, I asked for a refund they said they would give but I still haven’t recieved any money back
In the morning after my stay I had four small bites clustered together on my neck. By the second day it was clear I had bed bug bites. Over the next two days the number of bytes exploded to 60 as I took the critters with me. I'm now looking at at least 120 days of isolating possessions to try to prevent this from continuing when I get home.
The plywood plug in the smash & grab hole next to our room door was a nice touch. TV, TV remote & fridge did not work. Red spots on a sheet on top of the bed. Front desk said "it's not blood, if it was blood it'd be brown by now". Ymmv
There are better hotels in this area
We booked a non-smoking room but the first room allocated to us had strong smoking odour. The manager acknowledged that most of their customers disregard the non-smoking signs. He had to open a few rooms to finally find one that didn't smell. Another thing about the location of the hotel and the clientele. It didn't seem like a safe place.
ac unit didn't work which made it hard to sleep. The mattress was very uncomfortable and the pillows were very thin. The amenities and the yeah, the room we're very outdated. And there was only lukewarm water.
Cute & Friendly
Cute motel in the middle of an adorable city. Very friendly motel.
Very sketchy area. There was a BBQ grill in a parking space. Rooms did not seem in very good condition. And it was very overpriced for the quality of the property.
Worst Place to Stay in Baker City
Absolutely Horrible Place to stay. Upon inspecting my room, I found dried blood on the mattresses under the sheets and blood stains on the pillow cases. We were in the room for maybe 10 minutes before my wife got bit by something. I couldn't sleep in such an absolutely disgusting place. I left 20 minutes after we checked in. I told the hotel staff and they were apologetic but said they do not issue refunds. Never again will I stay here. This was by far the worst place in Baker City to stay. The amenities that they show that are part of this hotel are not even a part of the hotel they're different amenities in the city that have nothing to do with this hotel.
Well it was okay except the room kind of smells a little funny but the hot water is awesome and the water pressure