Was probably the last one. It was a suite with a broken hot tub they said not to use. The entire place seemed gross and when we got to our room the tub had caution tape over it which already seemed weird. Like a crime scene and then when I got over to it there was 2 cockroaches in it. One dead and one alive. We immediately checked back out and asked for a refund. The front desk girl seemed like it must happen often because when we told her she just said “ok”.
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酒店回复: Dear Valued Guest, thank you for taking the time to complete your review regarding your recent stay at our property. On behalf of our entire team, I want to apologize for not reaching your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will be removing our hot tubs, and the caution tape is for the safety of our guest. Thank you again
3.0分
其他
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Room was decent bed was to hard for my liking, elevator needs looked at it was making lots of noises, pool was decent. Parking was a little sketch since there is homeless around and checking door handles and looking for stuff to steal
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酒店回复: Dear Valued Guest, thank you for completing your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
5.0分
其他
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Nice place, ,good value. Clean and comfortable. Friendly staff at check-in, they accommodated requests with good cheer. Very nice, comfortable bedding. Will stay here again.
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酒店回复: Dear Valued Guest, thank you for sharing your feedback. It looks like you enjoyed your stay with us, and it pleases us very much that our accommodations were to your satisfaction. It was our pleasure to serve you and look forward to your next stay with us.
1.0分
家庭亲子
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Where to start coming into the room, the bathroom floor is dirty. Open the fridge. There’s used water bottles in there with a bunch of ice. We especially get a jetted tub. There’s toilet paper in the jetted tub. We have to take out first and the top it off the plug in the jetted tub doesn’t work so I’m not very happy at all.
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酒店回复: Dear Valued Guest, thank you for completing your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
5.0分
其他
Melita was so friendly and helpful at check in!! She even gave us some recommendations about places locals visit. She made our experience wonderful.
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酒店回复: Dear Valued Guest, thank you for sharing your feedback. It looks like you enjoyed your stay with us, and it pleases us very much that our accommodations were to your satisfaction. It was our pleasure to serve you and look forward to your next stay with us.
作为一家二星级酒店，一切都很好。
还可以，酒店有点旧，游泳池有点脏，周围环境一般，但是总体还是可以的，卫生再干净一点就好了，位置比较方便
干净
员工总是很棒
还行。但还可以更好。
酒店部分装修过。服务很差。我们到的时候，接待员不见了。她出现的时候，心情很不好。房间里弥漫着霉味。泳池虽然在室内，却冰冷无比。
We booked last minute so our too
Was probably the last one. It was a suite with a broken hot tub they said not to use. The entire place seemed gross and when we got to our room the tub had caution tape over it which already seemed weird. Like a crime scene and then when I got over to it there was 2 cockroaches in it. One dead and one alive. We immediately checked back out and asked for a refund. The front desk girl seemed like it must happen often because when we told her she just said “ok”.
Room was decent bed was to hard for my liking, elevator needs looked at it was making lots of noises, pool was decent. Parking was a little sketch since there is homeless around and checking door handles and looking for stuff to steal
Nice place, ,good value. Clean and comfortable. Friendly staff at check-in, they accommodated requests with good cheer. Very nice, comfortable bedding. Will stay here again.
Where to start coming into the room, the bathroom floor is dirty. Open the fridge. There’s used water bottles in there with a bunch of ice. We especially get a jetted tub. There’s toilet paper in the jetted tub. We have to take out first and the top it off the plug in the jetted tub doesn’t work so I’m not very happy at all.
Melita was so friendly and helpful at check in!! She even gave us some recommendations about places locals visit. She made our experience wonderful.