酒店回复: Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the clean and spacious room, convenient parking, and our close proximity to the beach. It's always great to know when certain aspects of a stay meet or exceed expectations.We also appreciate your candid comments regarding areas where we fell short. We're sorry to hear that the condition of certain facilities, such as the bathtub, lighting, and pool area, did not match your expectations. We take this feedback seriously, and your comments have been shared with our maintenance and management teams as part of our ongoing efforts to improve both the aesthetics and functionality of our property.We understand how important it is for the atmosphere of a hotel—from the hallways to the pool—to feel comfortable and welcoming. Your observations will help guide future improvements as we continue to upgrade and enhance the guest experience.Thank you again for your thoughtful review. We hope to have the opportunity to welcome you back and provide a better experience in the future.
酒店回复: With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Four Points by Sheraton-Cocoa Beach and we hope you choose to stay with us again whenever your travel needs bring you back to Cocoa Beach.
酒店回复: With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Four Points by Sheraton-Cocoa Beach and we hope you choose to stay with us again whenever your travel needs bring you back to Cocoa Beach.
酒店回复: With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Four Points by Sheraton-Cocoa Beach and we hope you choose to stay with us again whenever your travel needs bring you back to Cocoa Beach
酒店回复: Thank you for taking the time to share this wonderful feedback with us! Your kind words mean more than you can imagine. We are pleased that you were able to not only enjoy the hotel's many amenities, but also the nearby vicinity and the advantages of our great location! As a valued guest, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Cocoa Beach.
5.0分
情侣出游
原文
翻译提供方:Google
我很喜欢,推荐它
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酒店回复: Thank you so much for taking the time to write this wonderful review! We are so happy you enjoyed your stay and Thank you so much for taking the time to share your experience with us! We love our prime location as well & we are glad it was able to suit your needs.
5.0分
家庭亲子
原文
翻译提供方:Google
非常好
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience at the Four Points by Sheraton Cocoa Beach.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the entire team as a way of celebrating the great guest experience you had here with us. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
套房都是内向的,没有日光。泳池位置有点偏。服务等方面都还行。
第一次来可可海滩,这里是乘坐邮轮的绝佳地点。员工非常友善,这是我住过最好的酒店。泳池虽然没有达到预期,但酒店的地理位置和其他一切都很完美。
酒店距离可可海滩有一个block,走路过去很方便。旁边是冲浪设备商店。酒店对面是一个小广场有麦当劳和其他小饭店。酒店本身的设施和服务还可以,但距离喜来登酒店的水平和期待有差距。
优点:房间干净宽敞,离海滩近,停车场就在房间附近。
缺点:房间位于室内,“宣传册照片”无法准确反映酒店状况:浴缸涂层剥落,灯光从天花板照射进来,马桶不断冲水,走廊令人不快,大堂位于销售区。我们觉得泳池非常不吸引人。泳池太小,几乎“临街”——毫无“氛围”。
结论:入住期间没有遇到“重大”问题。然而,与奥兰多其他好得多的酒店相比,这里的价格明显偏高。
这家酒店符合我们的预期。工作人员非常友好,大堂也很漂亮。我喜欢它与海滩/冲浪用品店相连。酒店的餐厅还不错。我们的披萨可以做得更熟一些,但饮料很美味。地理位置优越,步行即可到达海边。泳池区令人失望。水很冷,热水浴缸也坏了。幸好附近有海滩,所以我们选择了海滩。总之,我们还会再来这里住的!
工作人员很棒!每个人都非常乐于助人,而且超级贴心。房子有点老旧。热水浴缸坏了。淋浴/浴缸需要维修。总的来说,在可可海滩住在这里还不错。干净,靠近Ron Jon、Publix和餐厅。我们还会再来这里住。
工作人员很棒,鲨鱼池很棒,尤其是艾米丽和瑞奇。感谢你们所有人,让我度过了美好的一天。至于我那天没能去,却没有得到奖励,我想那是我的错。如果有人早上八点打电话给你,错过了航班,但其他一切都很完美,也许你应该修改一下政策。我还会再住那里的。
酒店餐厅很棒,地理位置优越!停车场有遮盖,我们非常感激!房间干净舒适。绝对推荐这里,下次还会住这里。
我很喜欢,推荐它
非常好