酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with room appearance. Your satisfaction is important to us,We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,
2.0分
情侣出游
Trouble with the TV. Dirty entry. Rear door left unlocked after hours. Staff was trying the best they could.
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酒店回复: Direct tv has problems in this area. rear door has security cameras that are monitored 24/7 .Thank you
3.0分
其他
“Breakfast” was highly disappointing. Anyone could enter back entrance (no key needed). A lot of trash around property. Room was pleasant overall
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酒店回复: The breakfast is choice standard.as for the the back door. there are cameras everywhere also some is at front desk montoring the cameras 24/7. as for the trash there is an open field next to the hotel. when the wind blows trash comes in. we try to pick up the best we can.
3.0分
情侣出游
Poor air conditioning in the room breakfast options were not good but staff was friendly and room was kept clean
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酒店回复: sorry about your AC not being enough. As for breakfast it is brand standard.Thank you
4.0分
其他
Good stay
Clean comfortable room, friendly service. Run down on outside and landscape not taken care of.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,
4.0分
其他
Good location for our travel. Pet friendly. Plenty of parking and close to restaurants.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Lamar.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,
1.0分
情侣出游
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The staff was rude and very slow. The first room we were given the bed was rumpled and the pillows were piled together with no pillowcases. The second room we were shown, the air conditioner did not work. We settled on the third row. My husband stepped on a screw in the floor and there was no battery in the smoke alarm. When we went to take a shower, there was no shower curtain. There were fans in the hallways and lobby area because the air conditioner wasn’t working.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your experience. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,
5.0分
家庭亲子
Nice continental breakfast. Easy check in and out. Nice staff and quite
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.We sincerely appreciate and value your feedback as a costumer. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,
4.0分
其他
It’s noisy, but I choose to be by the highway just to jump back on it in the morning. Staff is always nice and helpful. Rooms are clean.
1.0分
商务出差
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The pretend manager at the location was wearing the same old t-shirt and jeans for over a week, we had to switch rooms due to roller and bath tub being clogged, we book to stay longer due to the cheaper rate only reason we stayed and the dates were incorrect and when the location was asked to assist they said they couldn’t do anything about it and there reservations were booked but to cancel through the way cheaper 3rd party and reserve through them directly paying almost 150!dollars more, breakfast was falsely advertised because they just didn’t want to wake up and do the job so they had toast and a waffle machine but no protein according to them which is a cheap way of saying no breakfast
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with condition of hotel. The pretend manager never told you he was a manage. You assumed as for the Breakfast it is a coitional breakfast witch means nothing hot. So no they were not lazy again you just assumed. As for the same cloths Thay wash cloths every night.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,
很旧了，还有股怪味，清洁不太好
Trouble with the TV. Dirty entry. Rear door left unlocked after hours. Staff was trying the best they could.
“Breakfast” was highly disappointing. Anyone could enter back entrance (no key needed). A lot of trash around property. Room was pleasant overall
Poor air conditioning in the room breakfast options were not good but staff was friendly and room was kept clean
Good stay
Clean comfortable room, friendly service. Run down on outside and landscape not taken care of.
Good location for our travel. Pet friendly. Plenty of parking and close to restaurants.
The staff was rude and very slow. The first room we were given the bed was rumpled and the pillows were piled together with no pillowcases. The second room we were shown, the air conditioner did not work. We settled on the third row. My husband stepped on a screw in the floor and there was no battery in the smoke alarm. When we went to take a shower, there was no shower curtain. There were fans in the hallways and lobby area because the air conditioner wasn’t working.
Nice continental breakfast. Easy check in and out. Nice staff and quite
It’s noisy, but I choose to be by the highway just to jump back on it in the morning. Staff is always nice and helpful. Rooms are clean.
The pretend manager at the location was wearing the same old t-shirt and jeans for over a week, we had to switch rooms due to roller and bath tub being clogged, we book to stay longer due to the cheaper rate only reason we stayed and the dates were incorrect and when the location was asked to assist they said they couldn’t do anything about it and there reservations were booked but to cancel through the way cheaper 3rd party and reserve through them directly paying almost 150!dollars more, breakfast was falsely advertised because they just didn’t want to wake up and do the job so they had toast and a waffle machine but no protein according to them which is a cheap way of saying no breakfast