Hotel was clean, conveniently located; King Suite Room was spacious. Greg working front desk was very helpful with late check in.
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酒店回复: Thank you for your kind review. We are glad to hear you enjoyed the clean and spacious room and that the location worked well for your visit. It is wonderful to know Greg was helpful during your late check in, and we appreciate you sharing your experience.
5.0分
商务出差
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Yes room was very clean and they were very repectfull I will go back every thing that was the cleanness room I ever seen in a while and the people was very nice and food was great
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酒店回复: Thank you for your kind review. We are so happy to hear that you enjoyed your stay and found everything clean and welcoming. It is wonderful to know you would return, and we look forward to having you visit again.
3.0分
家庭亲子
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The only problem i had was nightwith the night time desk gentleman. I I had accidentally booked a handicap room and Im not handicap. He should have put me in a non handicap room in the first place.. Anyway I peed in the toilet and then the toilet clogged and he brought me a used nasty plunger to do it myself.. Not my problem to fix.. I ended up moving rooms.. Also hewhen I was checking in he kept repeating that I would get my deposit back if everythingthere was no damage to the room.. I saidtold him all i do is go to bed early to get up early to work. I beleve that he looked at me as someone that causes problems. I dont even drink or party or anything. ..tifrogentlemaac
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酒店回复: We’re very sorry to hear about your experience and the way the situation was handled. This is not the level of service or professionalism we want for our guests, and we regret that you were made to feel uncomfortable. Thank you for sharing your feedback so we can address it with our team and ensure better service moving forward.
3.0分
其他
The only issue was the bed made noises that sounded like thunder when you repositioned.
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酒店回复: Tommy, Thank you for your feedback! We’re glad you enjoyed your stay overall and appreciate you letting us know about the bed noise. We’ll have our team look into it to ensure a more comfortable experience next time.
2.0分
其他
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I would not recommend staying at this hotel. I ended up leaving a night early losing the money I paid to stay. The room I stayed in had one of those locks that can be opened from the inside to prevent the door from opening all the way. This lock was broken and ended up opening as I left my room which meant I needed the staff to help me back into my room. The staff, conveniently, had a tool already made to handle this situation! How scary is that? Instead of installing a new lock they just made a tool AND gave me a piece of tape to use to stick it permanently closed, WTH? Not only that, one day at 8 am I left my room to go downstairs to toast my bagel. Upon returning (7 mins later) I see my door is open and no one is in the hallway! Imagine how you would feel?? Soon one of the staff members appear with new cups in his hand! No cart is in front of the room and there was no one in the hallway. Who does this? In typical fashion when talked with the manager he blamed me telling me I used of used a 'do not disturbe' sign! Are you kidding me?? I was staying for 4 nights so there is NO reason why they should've been in my room minutes after I left to go downstairs.
Surrounding area is a bit sketchy too. Pay the extra $20 and stay someplace else.
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酒店回复: We’re very sorry to hear about the concerns you experienced during your stay. The issues with the door lock and unexpected room entry are unacceptable and not the level of safety or service we want for our guests. We regret the frustration and discomfort this caused and appreciate you bringing it to our attention so it can be addressed.
5.0分
其他
Great
Easy check in/out. Very friendly employees, clean building and rooms. Comfortable beds. Would return!
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酒店回复: Thank you for your kind review! We’re happy to hear you enjoyed the clean rooms, comfortable beds, and friendly service. We look forward to welcoming you back!
3.0分
家庭亲子
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The hotel rooms were spacious. Not the cleanest place but you get what you pay for. Breakfast was as expected & everyone loved the waffles. I would stay their again but I was passing through so probably not
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酒店回复: Thank you for your feedback! We're glad to hear you enjoyed the spacious rooms and that the waffles were a hit. We appreciate your honesty about cleanliness and will work to improve in that area. Safe travels, and we hope to welcome you again if you're ever passing through!
房间面积可以，设施老旧点。空调运行噪音太大
员工态度恶劣。我未婚夫被锁在房间外面，当时我正在睡觉。员工不仅给他配了房卡，还把我的信息泄露了出去，因为房间登记在我名下。幸好被锁在我未婚夫外面的不是陌生人。
我们入住的第一晚有人抽烟，整个走廊都能闻到烟味。
家庭旅行
为了参加家人的毕业典礼，我们住了两晚。要不是为了家人，我一晚就走了。房间很干净，但是床太糟糕了，每次翻身都会发出吱吱嘎嘎的声音。早餐极其简陋，只有两根香蕉、一些面包和松饼，麦片看起来像是没动过，而且根本挤不出豆片，我直接放弃了。第二天我连饭都没吃。
Hotel was clean, conveniently located; King Suite Room was spacious. Greg working front desk was very helpful with late check in.
Yes room was very clean and they were very repectfull I will go back every thing that was the cleanness room I ever seen in a while and the people was very nice and food was great
The only problem i had was nightwith the night time desk gentleman. I I had accidentally booked a handicap room and Im not handicap. He should have put me in a non handicap room in the first place.. Anyway I peed in the toilet and then the toilet clogged and he brought me a used nasty plunger to do it myself.. Not my problem to fix.. I ended up moving rooms.. Also hewhen I was checking in he kept repeating that I would get my deposit back if everythingthere was no damage to the room.. I saidtold him all i do is go to bed early to get up early to work. I beleve that he looked at me as someone that causes problems. I dont even drink or party or anything. ..tifrogentlemaac
The only issue was the bed made noises that sounded like thunder when you repositioned.
I would not recommend staying at this hotel. I ended up leaving a night early losing the money I paid to stay. The room I stayed in had one of those locks that can be opened from the inside to prevent the door from opening all the way. This lock was broken and ended up opening as I left my room which meant I needed the staff to help me back into my room. The staff, conveniently, had a tool already made to handle this situation! How scary is that? Instead of installing a new lock they just made a tool AND gave me a piece of tape to use to stick it permanently closed, WTH? Not only that, one day at 8 am I left my room to go downstairs to toast my bagel. Upon returning (7 mins later) I see my door is open and no one is in the hallway! Imagine how you would feel?? Soon one of the staff members appear with new cups in his hand! No cart is in front of the room and there was no one in the hallway. Who does this? In typical fashion when talked with the manager he blamed me telling me I used of used a 'do not disturbe' sign! Are you kidding me?? I was staying for 4 nights so there is NO reason why they should've been in my room minutes after I left to go downstairs.
Surrounding area is a bit sketchy too. Pay the extra $20 and stay someplace else.
Great
Easy check in/out. Very friendly employees, clean building and rooms. Comfortable beds. Would return!
The hotel rooms were spacious. Not the cleanest place but you get what you pay for. Breakfast was as expected & everyone loved the waffles. I would stay their again but I was passing through so probably not