酒店回复: ¡Muchas gracias por hospedarse nuevamente con nosotros! Nos alegra saber que tuvo una experiencia agradable y que disfrutó de nuestra atención, limpieza y desayuno. Será un placer recibirle en su próxima visita, para que pueda disfrutar también de nuestro bar y restaurante.
酒店回复: Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez apprécié notre piscine, le petit déjeuner complet et nos espaces extérieurs. Ce sera un plaisir de vous accueillir à nouveau lors de votre prochain séjour.
5.0分
其他
原文
翻译提供方：Google
好的
3.0分
商务出差
The hotel was nice. Only issue is someone broke into my vehicle and broke my glass. Front desk couldn’t access the cameras.
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酒店回复: We’re truly sorry for the break-in to your vehicle. We attempted to retrieve security footage from the timeframe you provided; unfortunately, no usable video was captured. We’ve escalated this with our vendor and are adjusting camera angles and adding additional coverage checks to help prevent gaps going forward.
5.0分
情侣出游
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Really enjoyed our stay! Clean room. No issues with staff or parking or finding somewhere good to eat. The breakfast was delicious and something different everyday protein wise. Didn’t get to try the restaurant in the hotel but based off the cars we seen every night we will definitely try next time!
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酒店回复: Thank you for the wonderful review! We’re thrilled you enjoyed a clean room, smooth parking, friendly service, and our rotating hot breakfast with daily protein variety. We’re also glad our location made it easy to find great places to eat. We’d love to host you again—and we hope you’ll try our on-site/adjacent restaurant next time!
3.0分
其他
Friendly service. Needs an upgrade
There was a smell when you walked in the room. Facility needs an upgrade. Remodel something.
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酒店回复: Thank you for your feedback. I’m sorry for the odor when you entered and that the room felt due for an update. We’ve flagged the room for a full treatment (HVAC filter change, ozone/deodorizing, and carpet/upholstery clean) and we’re accelerating refresh work in high-use areas. We appreciate you letting us know and hope to welcome you back to a noticeably improved stay.
5.0分
其他
Room was great. Check in and out staff was great. Breakfast was a little disappointing and the gentleman’s attitude when we asked about the empty pans..
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酒店回复: Thank you for the kind words about your room and our front-desk team. I’m sorry breakfast fell short and for the attitude you encountered when asking about empty pans—that’s not the service standard we expect. We’re addressing this with staffing and retraining, and tightening our refill checks so hot items stay stocked. We appreciate your feedback and hope to welcome you back to a smoother, fully stocked breakfast.
1.0分
商务出差
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It was so disgusting, run down, and dirty, I didn't even unpack. I left and went to Hilton down the street. I would literally rather sleep on the street than at this place, it would probably be cleaner and safer.
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酒店回复: I’m truly sorry for what you encountered. That is far below our standards. The room has been removed from service for inspection, deep cleaning, and maintenance, and staff retraining is underway. We appreciate your feedback and are using it to improve immediately.
5.0分
家庭亲子
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I had an excellent experience during my stay at this resort. The hotel was clean, quiet, and felt completely safe. Despite the negative comments I’d seen online, everything exceeded my expectations.
The working the front desk on Friday night when I checked in was outstanding. He went above and beyond to resolve my issues and made sure I was taken care of. His professionalism and kindness truly stood out—he deserves a raise.
I didn’t encounter a single problem during my stay. The atmosphere was peaceful, the facilities were well-maintained, and the service was top-notch. I will absolutely be visiting again.
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酒店回复: Thank you for the 10/10 and for sharing such a thoughtful review. We’re thrilled to hear your stay was clean, quiet, and safe, and that everything exceeded expectations. I’m especially glad our Friday night front desk associate took great care of you—your praise for his professionalism and kindness means a lot. We’ll make sure this recognition reaches him and his manager.We appreciate you choosing us and can’t wait to welcome you back for another peaceful, well-maintained, and hassle-free visit. If there’s anything we can prepare for your next stay, please let us know.
我喜欢再次光顾的地方
这是我第二次住在这里，每次体验都很棒。服务周到，房间干净整洁，早餐也足够，价格也实惠。我错过了Barby餐厅。下次我会再来。
房间和床都很舒适。浴缸/淋浴不太实用，到处都是水。抵达时房间非常冷。空调噪音很大。164号房间离接待处很远。餐厅非常冷，也很吵。
一晚住宿
酒店设有美丽的泳池、丰盛的早餐和宜人的户外空间。
好的
The hotel was nice. Only issue is someone broke into my vehicle and broke my glass. Front desk couldn’t access the cameras.
Really enjoyed our stay! Clean room. No issues with staff or parking or finding somewhere good to eat. The breakfast was delicious and something different everyday protein wise. Didn’t get to try the restaurant in the hotel but based off the cars we seen every night we will definitely try next time!
Friendly service. Needs an upgrade
There was a smell when you walked in the room. Facility needs an upgrade. Remodel something.
Room was great. Check in and out staff was great. Breakfast was a little disappointing and the gentleman’s attitude when we asked about the empty pans..
It was so disgusting, run down, and dirty, I didn't even unpack. I left and went to Hilton down the street. I would literally rather sleep on the street than at this place, it would probably be cleaner and safer.
I had an excellent experience during my stay at this resort. The hotel was clean, quiet, and felt completely safe. Despite the negative comments I’d seen online, everything exceeded my expectations.
The working the front desk on Friday night when I checked in was outstanding. He went above and beyond to resolve my issues and made sure I was taken care of. His professionalism and kindness truly stood out—he deserves a raise.
I didn’t encounter a single problem during my stay. The atmosphere was peaceful, the facilities were well-maintained, and the service was top-notch. I will absolutely be visiting again.