酒店回复: Gracias por compartir tu experiencia con nosotros, Mairelis. Nos complace mucho saber que nuestro tranquilo entorno les proporcionó la estancia relajante que tú y tu marido buscaban. Nos alegra saber que disfrutaron de la tranquilidad de la piscina y que se sintieron bien recibidos por nuestro amable equipo, incluso a pesar de las barreras lingüísticas.Agradecemos tus sinceros comentarios sobre el desayuno. Si bien ofrecemos un desayuno continental de cortesía para empezar el día, entendemos que la variedad es importante y tomaremos en cuenta tus comentarios para mejorar.Fue un placer tenerte con nosotros y esperamos volver a verte en el futuro para una estancia aún mejor.
5.0分
家庭亲子
原文
翻译提供方：Google
干净整洁的地方，员工友好
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酒店回复: Nos alegra saber que disfrutó de la amabilidad de nuestro personal y la limpieza de nuestra habitación, Daniel. ¡Su recomendación como huésped habitual es el mayor elogio que podemos recibir! Gracias por tomarse el tiempo para calificar su estancia nuevamente.
5.0分
家庭亲子
原文
翻译提供方：Google
服务好，早餐好，卫生好
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酒店回复: Thank you for taking them time to let us know that you enjoyed your stay, Daniel. We appreciate you pointing out our excellent guest service, good breakfast and clean accommodations. We look forward to welcoming you back the next time you visit La Crosse, WI.
5.0分
情侣出游
原文
翻译提供方：Google
不
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酒店回复: Thank you for the perfect rating, Thomas. We are thrilled to see that we met your expectations and look forward to welcoming you back during your next trip to La Crosse.
2.0分
其他
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Property charged me for four nights when I only stayed for three. Additionally, they did not refund my $100 dollar deposit even though I maintained the room in good conditions, reason explained to me was because I only stayed for three days. No further explanation provided but didn’t have time to inquire further because I had a flight to catch. Front desk check-in person not friendly.
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酒店回复: We apologize for the concerns you have, Tucker. We are looking into this and will be reaching out to you directly.
3.0分
其他
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Visiting the area. Parking is convenient. Check-in was quick but staff made a mistake in checking us in to two rooms. The room was quiet but bed was hard as a rock. Bathroom had a very musty smell.
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酒店回复: We apologize that your room fell below our standards, Brad. We appreciate you taking the time to let us know so we are able to better help you and our future guests. We will be sending a message shortly.
4.0分
其他
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The breakfast area was nice and included lots of options. The room was comfortable and spacious enough. Had a very nice clean pool. Parking lot was large but all windows faced parking. Staff was helpful but had laundry going all the time, which was noisy. Had a coffee area near the first floor room we had with snack machines which was nice
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酒店回复: Thank you for taking the time to share your feedback with us, Patricia. We are so glad to hear that you enjoyed our breakfast selection, found your room comfortable, and had the chance to relax by the clean pool. It is also great to know that our coffee area and snack options added a little extra convenience to your stay.We appreciate your kind words about our helpful staff, and we also value your comments regarding the noise from the laundry area and the room view. Your insights help us identify areas where we can improve, and we will certainly take them into consideration as we continue to enhance the guest experience. We look forward to welcoming you back to an even better experience next time you are in the area.
4.0分
朋友出游
Attached to restaurant which mad it very convenient. Close to the Rattlers stadium. We will definitely stay again.
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酒店回复: Thank you for taking the time to leave feedback, Judi. We are delighted to see that you plan to return and are looking forward to welcoming you back.
干净整洁，服务态度好。性价比非常高。
我家狗狗也住得很开心。
性价比很高的酒店，床很舒服，不会错。
这是一个安静的休息场所。我和丈夫需要一个睡觉和休息的地方，这里是个不错的选择。
泳池非常漂亮，也很安静。
工作人员虽然不会说西班牙语，但非常友好。
早餐不太好；很简单，选择也很少。
干净整洁的地方，员工友好
服务好，早餐好，卫生好
不
Property charged me for four nights when I only stayed for three. Additionally, they did not refund my $100 dollar deposit even though I maintained the room in good conditions, reason explained to me was because I only stayed for three days. No further explanation provided but didn’t have time to inquire further because I had a flight to catch. Front desk check-in person not friendly.
Visiting the area. Parking is convenient. Check-in was quick but staff made a mistake in checking us in to two rooms. The room was quiet but bed was hard as a rock. Bathroom had a very musty smell.
The breakfast area was nice and included lots of options. The room was comfortable and spacious enough. Had a very nice clean pool. Parking lot was large but all windows faced parking. Staff was helpful but had laundry going all the time, which was noisy. Had a coffee area near the first floor room we had with snack machines which was nice
Attached to restaurant which mad it very convenient. Close to the Rattlers stadium. We will definitely stay again.