酒店回复: Dear Guest,Thank you so much for taking the time to share such a wonderful review of your recent stay with us. We were absolutely delighted to read your kind words and are so pleased that you enjoyed your time at our motel.It’s fantastic to hear that you were impressed with our cleanliness, both inside and out. We take great pride in maintaining a pristine environment for all our guests, and your comments are a true testament to the hard work of our housekeeping team. We're also glad you noticed the recent refurbishments in your room—we're constantly working to improve our facilities and make every stay as comfortable as possible.We're especially happy that you found our beds and pillows exceptionally comfortable, and that you enjoyed our complimentary breakfast, particularly the biscuits and gravy! We believe a delicious breakfast is a great start to any day of travel, and we're so glad we could exceed your expectations.Your compliments about our front desk team are particularly meaningful. We strive to be friendly, helpful, and welcoming to every guest, and we'll be sure to pass along your praise to the team members you interacted with.Thank you again for your glowing review. We've saved your comments and truly look forward to welcoming you back the next time your travels bring you to I-81.Bhavik PatelGeneral Manager

酒店回复: Dear Guest,Thank you for such a great review! It is truly gratifying. As you experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found Quality Inn Salem I-81 to be clean and quiet. Thank you for giving us a positive review and kind words. It is a guest like you who makes all of our hard work worthwhile!We hope to have the pleasure to host you again at Quality Inn Salem I-81!Bhavik PatelGeneral Manager

酒店回复: Dear Guest,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

酒店回复: Dear Guest,Thank you for such a great review! It is truly gratifying. As you experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found Quality Inn Salem I-81 to be clean and quiet. Thank you for giving us a positive review and kind words. It is a guest like you who makes all of our hard work worthwhile!We hope to have the pleasure to host you again at Quality Inn Salem I-81!Bhavik PatelGeneral Manager

酒店回复: Dear Guest,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance. Thank you for a positive review and kind words.It was a pleasure to host you and we can't wait to see you soon!Bhavik PatelGeneral Manager

酒店回复: Dear Guest,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

酒店回复: Dear Guest,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

酒店回复: Dear Guest,Thank you so much for taking the time to leave us such a wonderful review! We are so glad that you enjoyed your stay at our hotel.We are always striving to provide our guests with the best possible service, and it is gratifying to hear that you felt our staff was wonderful. We are proud of our team members, and we are always working to ensure that they provide our guests with a positive and memorable experience.Finally, we are happy to hear that you enjoyed our complimentary hot breakfast. We take great pride in our hot breakfast buffet, which features a variety of hot and cold items, including scrambled eggs, sausage gravy, waffles, cereal, yogurt, fruit, and pastries. We also offer a variety of coffees, teas, and juices.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager