I wish I could leave a zero star because that’s what I would’ve left. It all started when we first got there. There was nobody at the front desk. The manager of the motel was in her office in the back. She yells out to the front saying that she would be out in just a minute fine so I waited when she came out she asked me for her name. I gave her what the reservation was under then from then on she gave me attitude, so I gave her attitude right back to her. We stay in Clinton once a week at the Hampton Inn never an issue. We love it over there this motel room was disgusting. We went in after getting our keys. We went and went to our motel room it’s stunk in there like musky, wet smell. It was disgusting I didn’t even want to take my shoes off and walk around and my socks so luckily I did pack my slippers. So my husband and I went and got dinner. We left our puppy dogs there. I didn’t even want them sleeping on the floor because it was so gross not clean at all didn’t smell clean. It was just disgusting so then we get back. My husband takes a shower. I had forgotten some things at home so I ran over to Walmart by that time it was around 7:30 8 o’clock. We were getting ready for bed and in the bathroom in the sink, there was a bug. My husband said it was a black water bug. I don’t care what kind of bug it was. It was disgusting. I didn’t sleep well and then the outlets on my side of the bed did not work, but the lights worked. We will never go back to this hotel. Not impressed.
1.0分
其他
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I wanna sue the country inn and suites for defamation of character and slandering my name... They accused me of taking a housekeeper and locking her in the room with me which is a very strong allegation...
3.0分
其他
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Although I did enjoy the property, it was clean. My room was clean although I did find a narcotic pill on the desk seat, which I discarded after looking it up to see what it was. I received a text after my check in asking me if I had any questions and I replied, yes what was the Wi-Fi password and that I was a choice member but absolutely no one ever got back to me.
4.0分
其他
The only negative was that the TV remote in the sitting room didn't work. I just watched TV from the bed,
5.0分
其他
Breakfast a lot better then another hotel I have stayed at in the same here before.
5.0分
商务出差
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good elevater with nasty beep. No real entrance/exit to parking lot. Feels like have to drive to and around neighbor hotel to get there. Google maps wasnt sure about it either. dated but reasonably nice hotel.
4.0分
其他
Good Hotel!
Clean, easy to locate, felt safe! Good price if you’re just looking for a place to sleep at night.
2.0分
其他
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The room smelled musty, there were visible marks on the walls that hadn’t been cleaned, and the pullout couch sheets were visibly dirt and had crumbs on them. Also, I went for breakfast at 7:30, and many of the pastries were already all gone.
2.0分
家庭亲子
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We've stayed there several times once a year. This year, out of the 3 rooms we booked, there were dead bugs (cockroaches ) in the bathroom and hair on the toliet and floor (not hair from someone's head either) in 2 of the rooms. I am very disappointed in this stay this year.
1.0分
其他
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Do not stay here.
The room was very dirty and smelled bad. The smoke detector in the bedroom was missing and wires were hanging from the ceiling. The screen on the window was ripped. The furniture in the room was ripped. The only good thing were the employees.
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酒店回复: On behalf of our entire staff at Country Inn & Suites by Radisson, Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
I wish I could leave a zero star because that’s what I would’ve left. It all started when we first got there. There was nobody at the front desk. The manager of the motel was in her office in the back. She yells out to the front saying that she would be out in just a minute fine so I waited when she came out she asked me for her name. I gave her what the reservation was under then from then on she gave me attitude, so I gave her attitude right back to her. We stay in Clinton once a week at the Hampton Inn never an issue. We love it over there this motel room was disgusting. We went in after getting our keys. We went and went to our motel room it’s stunk in there like musky, wet smell. It was disgusting I didn’t even want to take my shoes off and walk around and my socks so luckily I did pack my slippers. So my husband and I went and got dinner. We left our puppy dogs there. I didn’t even want them sleeping on the floor because it was so gross not clean at all didn’t smell clean. It was just disgusting so then we get back. My husband takes a shower. I had forgotten some things at home so I ran over to Walmart by that time it was around 7:30 8 o’clock. We were getting ready for bed and in the bathroom in the sink, there was a bug. My husband said it was a black water bug. I don’t care what kind of bug it was. It was disgusting. I didn’t sleep well and then the outlets on my side of the bed did not work, but the lights worked. We will never go back to this hotel. Not impressed.
I wanna sue the country inn and suites for defamation of character and slandering my name... They accused me of taking a housekeeper and locking her in the room with me which is a very strong allegation...
Although I did enjoy the property, it was clean. My room was clean although I did find a narcotic pill on the desk seat, which I discarded after looking it up to see what it was. I received a text after my check in asking me if I had any questions and I replied, yes what was the Wi-Fi password and that I was a choice member but absolutely no one ever got back to me.
The only negative was that the TV remote in the sitting room didn't work. I just watched TV from the bed,
Breakfast a lot better then another hotel I have stayed at in the same here before.
good elevater with nasty beep. No real entrance/exit to parking lot. Feels like have to drive to and around neighbor hotel to get there. Google maps wasnt sure about it either. dated but reasonably nice hotel.
Good Hotel!
Clean, easy to locate, felt safe! Good price if you’re just looking for a place to sleep at night.
The room smelled musty, there were visible marks on the walls that hadn’t been cleaned, and the pullout couch sheets were visibly dirt and had crumbs on them. Also, I went for breakfast at 7:30, and many of the pastries were already all gone.
We've stayed there several times once a year. This year, out of the 3 rooms we booked, there were dead bugs (cockroaches ) in the bathroom and hair on the toliet and floor (not hair from someone's head either) in 2 of the rooms. I am very disappointed in this stay this year.
Do not stay here.
The room was very dirty and smelled bad. The smoke detector in the bedroom was missing and wires were hanging from the ceiling. The screen on the window was ripped. The furniture in the room was ripped. The only good thing were the employees.