The carpet in our room looked worn and dirty, I never tookmy socks off. Doorjambs also dirty with smudges and smears at bathroom door. The whole place looked tired, lobby included.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Duluth-Harborview.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the condition of your room. We are in the process of having all carpets professionally cleaned. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Jordan DolsRadisson Hotel Duluth-Harborview
5.0分
情侣出游
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it is a unique hotel, it has a early sixties vibe in the interior design, There are minor cleanliness issues, the room was clean, quiet, good bathroom facilities, parking was good, somewhat dirty in the usual places
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Duluth-Harborview.We sincerely appreciate and value your feedback as a guest. Your compliments about the clean room and quiet room and good bathroom ammenities will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Jordan DolsRadisson Hotel Duluth-Harborview
3.0分
其他
Our room was a bit worn out, the A/C unit leaked onto the rug and the TV was unwatch-able. The shower was fantastic, lots of hot water and plenty of pressure.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Duluth-Harborview.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the condition of your room. I will make sure maintenance addresses these concerns. Your satisfaction is important to us as a valued guest. We are so glad you enjoyed the water pressure and hot water.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Jordan DolsRadisson Hotel Duluth-Harborview
3.0分
其他
Very disappointing considering this is using the Radisson name. Limited parking no valet and you have to use the neighbors lot when theirs is full.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Duluth-Harborview. Your feedback about the parking situation is important to us. We are sorry you did not appreciate the parking, but we do make sure every guest has a spot to park with no fee in a downtown market. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Jordan DolsRadisson Hotel Duluth-Harborview
3.0分
商务出差
I didn’t have pet along and I couldn’t see the lake from my room. My room overlooked the parking lot : (
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Duluth-Harborview. Your feedback about your view is important to us. You can reserve one of our Premium Lakeview rooms to ensure you get a view. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Jordan DolsRadisson Hotel Duluth-Harborview
3.0分
情侣出游
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The restaurant 360 had a terrible smell... like a garbage truck/dumpster. The whole building is very, very dated & run down (obviously built in 1970). Saggy ceiling sections buckled walls. Confusing elevator, but nice updated lobby.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Duluth-Harborview.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the condition of the hotel and the smell in the restaurant. I will Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Jordan DolsRadisson Hotel Duluth-Harborview
5.0分
其他
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We stayed 1 night. Room was clean the revolving restaurant on the top of the hotel was excellent. All prices on the menu were reasonably priced. Would stay again.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Duluth-Harborview.We sincerely appreciate and value your feedback, Your compliments about your restaurant experience will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. I am sorry about the mixup in the reservation, but glad the staff was able to take care of you.Your loyalty is important to us. Please visit us again soon!Sincerely,Jordan DolsRadisson Hotel Duluth-Harborview
2.0分
情侣出游
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Pet friendly. Shocked at the filthy parking garage with lots of garbage and a dead pigeon! We couldn’t even let our puppy out near garage. 350 restaurant very dirty and unkept! Lots of dirty carpet. Only stayed one night.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Duluth-Harborview.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness of the parking garage and the restaurant carpet. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Jordan DolsRadisson Hotel Duluth-Harborview
我们抵达时，工作人员声称我们只预订了一间房，而不是我们通过Trip.com预订的两间，并且还要我们支付我们在Trip.com上已经支付的双倍价格。然后，他们给了我们一把已经被占用的房间钥匙，这显然是预订系统出了问题。之后，他们花了很长时间才帮我找到另一间房，等我最终住进去的时候，都已经凌晨两点多了！
避开这家酒店！！我们每晚花了285美元，酒店却连浴袍和拖鞋都不提供。房间很小，所有东西看起来都很旧。电梯慢得离谱，发出可怕的噪音，简直是维修的催命符。室内泳池很小，挤满了小孩。酒店没有室内停车场，所以祝你好运能在街对面的停车场找到一个车位吧。
巴尔博景观确实不错，但在这家酒店你绝对是花冤枉钱了。
The carpet in our room looked worn and dirty, I never tookmy socks off. Doorjambs also dirty with smudges and smears at bathroom door. The whole place looked tired, lobby included.
it is a unique hotel, it has a early sixties vibe in the interior design, There are minor cleanliness issues, the room was clean, quiet, good bathroom facilities, parking was good, somewhat dirty in the usual places
Our room was a bit worn out, the A/C unit leaked onto the rug and the TV was unwatch-able. The shower was fantastic, lots of hot water and plenty of pressure.
Very disappointing considering this is using the Radisson name. Limited parking no valet and you have to use the neighbors lot when theirs is full.
I didn’t have pet along and I couldn’t see the lake from my room. My room overlooked the parking lot : (
The restaurant 360 had a terrible smell... like a garbage truck/dumpster. The whole building is very, very dated & run down (obviously built in 1970). Saggy ceiling sections buckled walls. Confusing elevator, but nice updated lobby.
We stayed 1 night. Room was clean the revolving restaurant on the top of the hotel was excellent. All prices on the menu were reasonably priced. Would stay again.
Pet friendly. Shocked at the filthy parking garage with lots of garbage and a dead pigeon! We couldn’t even let our puppy out near garage. 350 restaurant very dirty and unkept! Lots of dirty carpet. Only stayed one night.