Extremely disappointed. The only reason I spent extra money to stay there was because they were supposed to have a hot tub and an indoor pool. Both were shut down for renovations, and I was not given any type of credit at all, even though I asked. I ended up leaving a night early and not even staying the second night because there was nothing to do.
5.0分
家庭亲子
Check in was great. The owners are incredibly friendly and personable. Set the tone for our stay. Thank you!
5.0分
其他
Tim at front desk is great- welcoming and detailed!
Room is very clean and nicely appointed/equipped.
3.0分
情侣出游
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The hot tub was out of order and had been drained for some time. This was not mentioned on the ******* listing, in the follow up email, or at check in by the front desk. Only an old sign at the pool door. We specifically picked the hotel due to it advertising it had an available hot tub on the ******* listing. Room was ok, refrigerator was on the lowest setting so was not cold at all. We had medicine that needed to be cold so could not be used for 6 hours until it got a little cold. The 3rd floor hallway was very littered and had not been vacuumed for a while. Very displeased. Staff was friendly. We did not bring up our issues with them. There was nothing they could do about the hot tub or fridge being on low.
4.0分
其他
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We came in about 9:00 pm so got 330 way down the hall and no king beds available. The air conditioner was very noisy with metal ringing sound when cooling kicked in and we could not sleep. The nice gentleman at the deck allowed us to move to 332 with better air but either next door or across the hall there was a party very loud and lot of slamming of doors. We went to bed around 11:00 - 11:30 with a loud sound machine to driwn out the noise. Also, not sure why breakfast ends at 9:00 am and not 9:30 or 10:00 like other Comfort Suites and Inns.
5.0分
情侣出游
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Tim at the front desk was wonderful. He was friendly and very helpful. The room was nice and clean and we had a wonderful breakfast of fresh scrambled eggs, and sausage. The only negative which really was not their fault was the building had been struck by lightning the week before, so the Jacuzzi wasn’t working I don’t view that as a problem that could happen to anyone. I would recommend this place to anyone
4.0分
情侣出游
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Only problem was the air conditioner didnt work. It was old while the rest of the room was updated and nice and spacious. We had to change rooms. Beds were great.
5.0分
商务出差
There were multiple police officers in the rear parking lot arresting a suspect other than that it was a good stay
3.0分
情侣出游
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Chose this property because it was the only one in the area with a hot tub. We had been driving several hours for days and needed the physical therapy. Got there and hot tub was “under construction.” Receptionist said we would have known that if we booked direct to their website as third party dealers didn’t care. Went to hotel website- no mention of hot tub down. Thumbs down on amenities.
我们入住的时候有点晚，只在这里住了一晚，因为我们只是路过南下，所以没太挑剔。尽管如此，我还是要提醒一下，如果网络是你的底线，那可得注意了，因为我们二楼的房间完全没有网络（尽管电视工作正常）。早餐（早上6点到9点）还行，我的孩子们挺喜欢华夫饼的。
Extremely disappointed. The only reason I spent extra money to stay there was because they were supposed to have a hot tub and an indoor pool. Both were shut down for renovations, and I was not given any type of credit at all, even though I asked. I ended up leaving a night early and not even staying the second night because there was nothing to do.
Check in was great. The owners are incredibly friendly and personable. Set the tone for our stay. Thank you!
Tim at front desk is great- welcoming and detailed!
Room is very clean and nicely appointed/equipped.
The hot tub was out of order and had been drained for some time. This was not mentioned on the ******* listing, in the follow up email, or at check in by the front desk. Only an old sign at the pool door. We specifically picked the hotel due to it advertising it had an available hot tub on the ******* listing. Room was ok, refrigerator was on the lowest setting so was not cold at all. We had medicine that needed to be cold so could not be used for 6 hours until it got a little cold. The 3rd floor hallway was very littered and had not been vacuumed for a while. Very displeased. Staff was friendly. We did not bring up our issues with them. There was nothing they could do about the hot tub or fridge being on low.
We came in about 9:00 pm so got 330 way down the hall and no king beds available. The air conditioner was very noisy with metal ringing sound when cooling kicked in and we could not sleep. The nice gentleman at the deck allowed us to move to 332 with better air but either next door or across the hall there was a party very loud and lot of slamming of doors. We went to bed around 11:00 - 11:30 with a loud sound machine to driwn out the noise. Also, not sure why breakfast ends at 9:00 am and not 9:30 or 10:00 like other Comfort Suites and Inns.
Tim at the front desk was wonderful. He was friendly and very helpful. The room was nice and clean and we had a wonderful breakfast of fresh scrambled eggs, and sausage. The only negative which really was not their fault was the building had been struck by lightning the week before, so the Jacuzzi wasn’t working I don’t view that as a problem that could happen to anyone. I would recommend this place to anyone
Only problem was the air conditioner didnt work. It was old while the rest of the room was updated and nice and spacious. We had to change rooms. Beds were great.
There were multiple police officers in the rear parking lot arresting a suspect other than that it was a good stay
Chose this property because it was the only one in the area with a hot tub. We had been driving several hours for days and needed the physical therapy. Got there and hot tub was “under construction.” Receptionist said we would have known that if we booked direct to their website as third party dealers didn’t care. Went to hotel website- no mention of hot tub down. Thumbs down on amenities.