It was easy to get to but the property was ran down and not what i had expected.
We reserved a king bed room ended up with 2 full beds. And lots of noise from others close to our room.
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酒店回复: Dear Hotel Guest,Thank you for taking the time to share your feedback regarding your stay at Red Roof Inn Dayton South - Miamisburg. I'm truly sorry to hear that your stay did not meet your expectations. We strive to provide a comfortable and accurate experience for all of our guests, and it’s disappointing to learn we fell short regarding the room type and the condition of the property you mentioned. We value your feedback and will use it to enhance our guest experience. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better experience in the future.Sincerely,ShennaRed Roof ManagementRediResponse Specialist
1.0分
其他
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We reserved a non-smoking room. After checking the room out and verifying with staff that it was a non-smoking room, we could not stay because of the smoke smell in the room.
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton South - Miamisburg. We are saddened to hear that your stay did not meet your expectations. We sincerely apologize for the possible odor you noticed. We aim to provide a comfortable stay for all our guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,JannovemRed Roof ManagementRediResponse Specialist
3.0分
其他
Sad and dirty.
There was no breakfast available. At all. The first room given was doused in cat pee. The second in horrible condition and the TV did not work.
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酒店回复: Dear Valued Guest,We sincerely appreciate you taking the time to share your feedback for the Red Roof Inn Dayton South - Miamisburg. We apologize for the possible state of the of the room and television, however I fear you might have our location confused with another. Your review mentions details about breakfast, which isn’t something we have at this property.Post stay feedback is very important to Red Roof as is the accuracy of the content provided. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Many thanks,ZinniaRed Roof ManagementRediResponse Specialist
1.0分
其他
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The rooms looked nothing like the pictures. They had sticky floors, cracked walls, the TV didn’t work, the bedspread had holes in them, and the staff didn’t respond when told.
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton South - Miamisburg. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the floor and the state of the television. I will certainly bring this to the property’s attention in an effort to address your concern.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,IshiRed Roof Management RediResponse Specialist
1.0分
独自旅行
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People were working on their vehicles. Is this an extended stay Hotel? The room looked shabby and worn out. I did not feel safe for myself or my personal property. I had such a bad feeling about this place that I left around 9 PM and drove home to Indiana. I will NOT stay at this hotel again. I feel I should get a refund as I did not stay the night. TY
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton South - Miamisburg. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you encountered at the hotel and the state of the room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,IshiRed Roof Management RediResponse Specialist
2.0分
其他
No so good!
Service was fine but there was not TV or Wifi and was not time to rebook our hotel so had no other choice but to stay the night.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dayton South - Miamisburg. We appreciate the kind comments about our service; however, we apologize to hear about your concern regarding the TV and WiFi. To ensure that a situation like yours doesn't happen again, my team is reviewing your feedback as a training opportunity.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,ErikaRed Roof Management RediResponse Specialist
1.0分
商务出差
The toilet was super dirty room smelled like urine they didn't clean the room for me
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton South - Miamisburg. We are disheartened to learn that the state of the toilet and the possible smell you mentioned may have fallen short of your expectations during your stay. We apologize for the inconvenience this may have caused you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
4.0分
其他
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Almost Perfect!!
The room was very comfortable and I slept soundly in a spacious king-size bed. I was disappointed the coffee pot was broken and no one was at the front desk at checkout at 8:45 am to thank, or accept my keycard. Overall, a surprising pleasure!!!!
这绝对是我这辈子住过最糟糕的地方，简直恶心透顶。没有卫生纸，没有擦脸巾或毛巾，没有水，马桶也冲不了，脏得要死。电视坏了，只有一个灯勉强亮着，房间里臭气熏天。一整晚都有人敲我的门，我叫了个披萨，结果被那个女的偷走了，真是丢人又恶心。你拥有这样的酒店简直应该感到羞耻，省省时间吧，这种地方千万别住，绝对不行！
好的
It was easy to get to but the property was ran down and not what i had expected.
We reserved a king bed room ended up with 2 full beds. And lots of noise from others close to our room.
We reserved a non-smoking room. After checking the room out and verifying with staff that it was a non-smoking room, we could not stay because of the smoke smell in the room.
Sad and dirty.
There was no breakfast available. At all. The first room given was doused in cat pee. The second in horrible condition and the TV did not work.
The rooms looked nothing like the pictures. They had sticky floors, cracked walls, the TV didn’t work, the bedspread had holes in them, and the staff didn’t respond when told.
People were working on their vehicles. Is this an extended stay Hotel? The room looked shabby and worn out. I did not feel safe for myself or my personal property. I had such a bad feeling about this place that I left around 9 PM and drove home to Indiana. I will NOT stay at this hotel again. I feel I should get a refund as I did not stay the night. TY
No so good!
Service was fine but there was not TV or Wifi and was not time to rebook our hotel so had no other choice but to stay the night.
The toilet was super dirty room smelled like urine they didn't clean the room for me
Almost Perfect!!
The room was very comfortable and I slept soundly in a spacious king-size bed. I was disappointed the coffee pot was broken and no one was at the front desk at checkout at 8:45 am to thank, or accept my keycard. Overall, a surprising pleasure!!!!