Location and Convenience 5 Stars - The room was modern (pretty basic and bare) and there was daily fresh towels and bathroom cleaning. Comfy bed, good TV. The fridge did not get cold enough even when turned up all the way for 3 days. The morning breakfast was basic, but fine and well stocked. Pet friendly 😼. There is a workout room. The lobby is bare and it looks like there may be ongoing renovations. Overall, good value for the money.

Long black hair on the vanity in the bathroom, shower needed to be cleaned, long black hairs on the comforter and pillows. Room didn't smell clean, had an odor.

The room was clean . The AC worked great. The bed was very comfortable. We didn't go to breakfast we had a busy weekend. Will definitely stay here again . The price was awesome

Good hotel

Hotel is very clean and up to date. The beds are not as comfy as desired. Shower is nice and powerful and the bathroom is well lit. Breakfast did not have too many options. Overall it is a great hotel just need some fine tuning.

Started off with no one at the front desk. There was a sign saying to call a number and someone would check you in. Room was dirty, ac didn’t work well. While at the very small very limited breakfast my husband was asked to move while he was making a waffle by housekeeping. Would not recommend this stay to anyone!

Woke up with bed bugs at 1:30am. Called the front desk to report that. Their response was an “ok” with a pause like I was just letting them know. We loaded up and left and they said we couldn’t be refunded because Travelocity would have to refund us because we booked through them. Slept in the car. Thought we’d at least take advantage of the breakfast and it was terrible. Juice machine didn’t work. Coffee was cold. No salt or pepper. Waffle machine timer wouldn’t work and the batter smelled aweful. We should have slept in a different parking lot. We chose Springfield because I had a meeting there the next day and it’s the only place there. Hope I’m never back in Springfield.