酒店回复: Hello Tammy,Thank you for your feedback. We're glad to hear you appreciated our location and value. We take note of your comments regarding the towels and breakfast options as we continuously strive to enhance our guest experience. Your insights are valuable to us and will be shared with the management team for future improvements. We hope you consider staying with us again on your next visit.
酒店回复: Hello Cameron,Thank you for sharing your feedback. We understand that your experience did not meet your expectations, particularly regarding the toilet functionality, lighting, and room odor. Your comments are valuable and will be shared with the appropriate team to ensure future improvements. We appreciate your input as we strive to enhance the guest experience for everyone.
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原文
翻译提供方：Google
位置不错，但房间和办公室存在以下问题：
1. 浴缸排水管堵塞。
2. 没有遮光窗帘……房间太亮。
3. 淋浴喷头需要更换。
4. 办公室白天有时有人值班。
不过，位置不错，步行即可轻松抵达几家不错的餐厅。
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酒店回复: Hello David,Thank you for sharing your thoughts about your recent stay. We're glad to hear you enjoyed the convenient location and nearby dining options. Your feedback regarding the room issues and office staffing is invaluable, and it will be shared with the appropriate team for their awareness and consideration. We hope to have the opportunity to welcome you back in the future for an improved experience.
酒店回复: Hello Marcia,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the convenience of our location, the comfort of your room, and the service from our front staff. It’s wonderful to know that you continue to choose us for your visits. We look forward to welcoming you back for another enjoyable stay in the future.
酒店回复: Hello Carrie,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our location and found our staff friendly and your room clean. Your feedback about the elevator will be taken into consideration as we continually evaluate and improve our facilities. We look forward to welcoming you back on your next visit, and we hope you enjoy your stay even more!
酒店回复: Hello Vicky,Thank you for sharing your feedback. We appreciate your observations regarding the cleanliness and condition of the hotel, the pool water, and the breakfast options provided. Our team is constantly striving to improve our guest experience, and your comments will be taken into consideration as we move forward. We hope you had some enjoyable moments during your stay despite the challenges. Your insights are valuable in helping us enhance our services for future guests.
酒店回复: Hello Marcela,Thank you for sharing your positive feedback about our convenient location and the amenities we offer. We're glad to hear you enjoyed the proximity to Great Smoky Mountains Park and the nearby dining options. Your comments about our breakfast will be shared with the team. We hope you had a memorable hiking experience and consider staying with us again during your next visit.
酒店回复: Hello ann,Thank you for your feedback regarding your stay. We appreciate your comments about cleanliness and maintenance, and we will ensure that they are shared with the appropriate team for review. Your insights on the breakfast offerings and room condition are valuable as we continually seek to enhance our guests' experiences. We hope you consider staying with us again in the future to experience any improvements made.
非常干净，服务也很好。
房间有一股男人味 大晚上门锁还坏了
价格合理
地理位置优越。房间价格合理。吹风机坏了，但要求更换后。4个人只提供2条毛巾，所以我们不得不多次回去要求更多。第一次的时候毛巾被洗了，所以不得不再次回去。早餐主要是麦片和酸奶。绝对需要更新。
马桶冲水不太顺畅，房间里还有两盏灯坏了，我们最终决定自己处理这个问题，因为我们晚上只来这里睡觉，而且之前我们因为马桶连卫生纸都冲不下去而不得不换房间。房间里的气味也不太好，这些问题都应该解决，这样每个人都能在这家酒店拥有良好的体验。
位置不错，但房间和办公室存在以下问题：
1. 浴缸排水管堵塞。
2. 没有遮光窗帘……房间太亮。
3. 淋浴喷头需要更换。
4. 办公室白天有时有人值班。
不过，位置不错，步行即可轻松抵达几家不错的餐厅。
很棒的酒店
我们在这家酒店住过很多次了。我们很喜欢它靠近国家公园入口和通往鸽子谷的绕行路线。这次我们预订了一间带阳台的房间，可以俯瞰*****。我们的房间很大，非常舒适。前台工作人员很棒。我们非常喜欢这家酒店。
酒店地理位置优越，步行即可到达周边景点。街对面有一家很棒的餐厅，隔壁有早餐店，另一边还有一家可爱的便利店和一家酒庄。步行即可到达许多购物和餐饮场所。工作人员友好礼貌，房间也很干净。唯一让我不太满意的是办公区的电梯需要翻新。我不确定它是否清洁过，而且侧面的墙壁正在剥落。这有点奇怪，因为除了电梯之外，其他一切都保持原样。总之，我们还会再次入住！
这家酒店简直脏兮兮的，破败不堪。地毯脏得令人作呕。泳池水是绿色的。工作人员粗鲁无礼。早餐只有麦片和面包之类的冷食，除了可以用微波炉加热的冷冻煎饼。
如果您想徒步旅行，这里位置非常便利。大烟山公园的入口不到一个街区。酒店提供停车位，这是一个很大的优势。步行即可到达许多餐厅。还包含丰盛的早餐。
非常陈旧。这是我的第一篇评论，真希望当时拍了照片。房间不太干净。浴室水龙头到处都是水，房间里的椅子正中间有一圈污渍。门关不严，隔壁房间的延长线一直延伸到走道上。早餐是微波炉煎饼。