酒店回复: Thank you for your review. Thank you for your pleasent stay with us. See you again.
3.0分
其他
原文
翻译提供方：Google
非
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酒店回复: Thank you for taking the time to tell us about your experience at Days Inn Clayton. I will share your comments with our team and work to provide a better experience in the future. We hope to see you again.
5.0分
家庭亲子
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It was clean, and the staff was friendly. The area was noisy cannot be helped because directly on highway.. we just needed a clean bed and on our way. That is what we got.
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酒店回复: Thank you for sharing your feedback with us. We’re happy to hear that you found your room clean and our staff friendly.We appreciate your understanding about the noise from the highway. Our location is convenient for travelers, though it can sometimes come with a little extra sound.We’re glad we could provide the clean, comfortable stop you needed on your way. Safe travels, and we hope to see you again.Warm regards,
2.0分
其他
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The room was not real clean, including the bathroom mirror. Some parts ofvthe interior were quite old-looking. To get to our room, we had to walk past and over an open trash dumpster and next to vines that were hanging out over the walkway. If I return to that area and need a hotel, I definitely would choose a different lication.
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet expectations. Cleanliness and maintenance are important to us, and we regret that your room and the surrounding area were not up to our usual standards. Your comments about the bathroom mirror, interior condition, and exterior walkway have been noted and shared with our team so we can address these concerns promptly.We appreciate you bringing these matters to our attention, as it helps us make improvements for future guests.
2.0分
其他
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This place was a “let down” from the moment we pulled in the parking lot! The exterior was less than inviting with its narrow, wet, walkway with a garden hose (trip hazard) laying on the floor. The exterior doors are in dire need of pain and hole repair. The bed had old sheets on a mattress that laid on a spring frame. There was water on the floor from where it had came in from outside because there was no door sill!! Only thing I can say good about this place is, I guy who checked us in was friendly…
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay did not meet your expectations. The issues you described regarding the exterior maintenance, room condition, and water intrusion are certainly not the standard we aim to uphold. Your comments have been shared with our maintenance and housekeeping teams so that immediate improvements can be made.We’re glad to hear that our front desk associate made a positive impression, and we’ll be sure to pass along your kind words. We value your feedback, as it helps us identify areas where we can do better. We hope you’ll consider giving us another opportunity in the future to provide you with the comfortable and welcoming experience our guests deserve.Warm regards,
2.0分
其他
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We did not get the room we ordered. I needed an accessible room and when we checked in they had giving my room away. I had even called 2 weeks ahead to make sure they had a room for me. They moved us to another room the next day and that room was a nightmare. the toilet was not fasten down to the floor and the handicapped bar was not attached to the shower wall. the bolt lock on the door did not work . the wash cloths and towels had stains on them and. the room was not clean ..
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience and the inconvenience caused by not receiving the accessible room you reserved. We understand how important this was for your comfort and accessibility needs, and we regret that we did not meet your expectations.We also apologize for the condition of the second room, including the maintenance and cleanliness issues you described. This falls far below our standards, and your comments have been shared with our housekeeping and maintenance teams to ensure these problems are corrected immediately.Please know that we take your concerns seriously and are committed to improving our processes to ensure all guests receive the clean, safe, and comfortable accommodations they deserve.We appreciate you bringing this to our attention and giving us the opportunity to improve.
4.0分
其他
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Very clean room. Also a large handicap room that was perfect in size for my scooter. The staff was friendly and accommodating. Have stayed here before and will definitely stay again as it is in downtown Clayton.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our clean and spacious accessible room and that it worked well for your scooter. It’s great to know our friendly and accommodating staff helped make your stay comfortable. We truly appreciate your loyalty and look forward to welcoming you back to our convenient downtown Clayton location on your next visit!Warm regards,
好酒店，服务也很棒
房间很干净，热水澡也很舒服。酒店允许携带宠物入住。早餐比较简单，唯一不足的是，两张大床房里的床是双人床（double），而不是大号双人床（queen size）。
路边噪音很大，早餐很差，没有水果、鸡蛋或肉。
虽然地方有点旧。一切都非常好。
非
It was clean, and the staff was friendly. The area was noisy cannot be helped because directly on highway.. we just needed a clean bed and on our way. That is what we got.
The room was not real clean, including the bathroom mirror. Some parts ofvthe interior were quite old-looking. To get to our room, we had to walk past and over an open trash dumpster and next to vines that were hanging out over the walkway. If I return to that area and need a hotel, I definitely would choose a different lication.
This place was a “let down” from the moment we pulled in the parking lot! The exterior was less than inviting with its narrow, wet, walkway with a garden hose (trip hazard) laying on the floor. The exterior doors are in dire need of pain and hole repair. The bed had old sheets on a mattress that laid on a spring frame. There was water on the floor from where it had came in from outside because there was no door sill!! Only thing I can say good about this place is, I guy who checked us in was friendly…
We did not get the room we ordered. I needed an accessible room and when we checked in they had giving my room away. I had even called 2 weeks ahead to make sure they had a room for me. They moved us to another room the next day and that room was a nightmare. the toilet was not fasten down to the floor and the handicapped bar was not attached to the shower wall. the bolt lock on the door did not work . the wash cloths and towels had stains on them and. the room was not clean ..
Very clean room. Also a large handicap room that was perfect in size for my scooter. The staff was friendly and accommodating. Have stayed here before and will definitely stay again as it is in downtown Clayton.