酒店回复: Hello Richard,Nous sommes ravis que vous ayez trouvé votre chambre en bon état et que notre personnel ait été à la hauteur de vos attentes. Cependant, nous prenons note de votre observation concernant l'odeur dans le corridor et la cage d’escalier. Vos commentaires sont précieux pour nous, car ils nous aident à améliorer l’expérience de nos futurs clients. Merci d’avoir pris le temps de partager vos impressions.
5.0分
其他
展开
The front desk check in went very smooth. The young lady Puja was very welcoming for such a late hour and answered my questions and advised me of the breakfast hours.
The room was nicely decorated and clean.
展开
酒店回复: Hello Lilly,Thank you for sharing your positive experience with us! We're glad to hear that Puja provided you with a warm welcome and that you enjoyed the cleanliness and decor of your room. We appreciate your feedback and hope your stay was enjoyable overall. Your comments will help us continue to improve our service for future guests.
3.0分
家庭亲子
Room was fine except the sink wouldn’t drain and there was dirty water in the sink.
Breakfast was mediocre.
展开
酒店回复: Hello Ramie,Thank you for your feedback. We’re glad to hear that your room met your expectations, but we regret to learn about the issues with the sink and breakfast quality. Your comments will be shared with our team for consideration as we continuously strive to enhance our guests' experiences. We hope your next stay will be more enjoyable and meet all of your expectations.
5.0分
其他
Salem Va La Quinta was the best one we have been in, great service, clean, great breakfast and friendly!
展开
酒店回复: Hello Bonnie,Thank you for sharing your positive experience at our Salem, VA La Quinta. We're thrilled to hear that you enjoyed the service, cleanliness, and breakfast offerings. Your kind words about our team being friendly are much appreciated, as we strive to make every guest's stay enjoyable. We hope to welcome you back for another great visit in the future!
5.0分
其他
Courteous, and personable staff, Clean room, comfy mattress, and comforters. Good BF
We had a great stay! The stay at La Quinta was wonderful!
展开
酒店回复: Hello Daisy,Thank you for your kind words about our staff and your overall experience at La Quinta. We're delighted to hear that you enjoyed your clean room, comfortable mattress, and breakfast. We look forward to welcoming you back for another wonderful stay in the future!
5.0分
其他
Location off of the major highway was great! Staff was exceptional; from check-in to housekeeping. Will stay there on our way home.
展开
酒店回复: Hello Mario,Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our convenient location and received exceptional service from our staff. It's wonderful to know you plan to stay with us again on your way home. We look forward to welcoming you back for another enjoyable visit in the future!
5.0分
其他
展开
If possible, I hope the breakfast menu can include a bit more variety in the future. Overall, the service was great and I appreciate the effort, but having a few more options would make the stay even better.
展开
酒店回复: Hello Chungsu,Thank you for your feedback regarding the breakfast menu. We are glad to hear that you enjoyed the service during your stay and appreciate your suggestion for more variety. Guest preferences are valuable to us, and we will certainly take your comments into consideration for future improvements. Your insights help us enhance the experience for future guests, and we hope to welcome you back soon!
3.0分
情侣出游
展开
Was a little disappointed. There was lots of noise from people walking upstairs and the toilet being flush every minute. knocking as if someone was doing construction at night and the A/C making noise as well. Don't stay in room 117.
展开
酒店回复: Hello Lakeish,Thank you for your feedback. We understand how important a peaceful environment is for our guests and are sorry to hear that your experience was less than satisfactory. Your concerns regarding the noise have been noted, and we appreciate you bringing them to our attention. We encourage you to reach out to management directly about your experience, as guest satisfaction is our priority. Thank you for sharing your thoughts.
3.0分
情侣出游
展开
There was a pending charge of $25 for incidentals that was not advertised until we checked in. The amount was quickly refunded upon check out, however, these fees need to be advertised in advance.
展开
酒店回复: Hello Kathleen,Thank you for your feedback regarding the incidentals charge. We understand the importance of clear communication and appreciate your input about our check-in process. Your comments will be taken into consideration as we continuously strive to improve our guest experience. We value your patronage and hope to welcome you back in the future for a more seamless stay.
员工很友好。停车方便。房间干净。地理位置绝佳。离餐馆也不远。会再入住的！
房间状况良好。然而，走廊和楼梯间部分区域散发着难闻的气味，像是某种委员会散发出来的。工作人员非常友好。
The front desk check in went very smooth. The young lady Puja was very welcoming for such a late hour and answered my questions and advised me of the breakfast hours.
The room was nicely decorated and clean.
Room was fine except the sink wouldn’t drain and there was dirty water in the sink.
Breakfast was mediocre.
Salem Va La Quinta was the best one we have been in, great service, clean, great breakfast and friendly!
Courteous, and personable staff, Clean room, comfy mattress, and comforters. Good BF
We had a great stay! The stay at La Quinta was wonderful!
Location off of the major highway was great! Staff was exceptional; from check-in to housekeeping. Will stay there on our way home.
If possible, I hope the breakfast menu can include a bit more variety in the future. Overall, the service was great and I appreciate the effort, but having a few more options would make the stay even better.
Was a little disappointed. There was lots of noise from people walking upstairs and the toilet being flush every minute. knocking as if someone was doing construction at night and the A/C making noise as well. Don't stay in room 117.
There was a pending charge of $25 for incidentals that was not advertised until we checked in. The amount was quickly refunded upon check out, however, these fees need to be advertised in advance.