酒店回复: Gracias por tomarse el tiempo para calificar nuestra propiedad. Le pedimos disculpas por no haber cumplido con sus expectativas. Esperamos que nos dé otra oportunidad para superarlas.
1.0分
情侣出游
原文
翻译提供方:Google
无烟房间有烟味,浴室不干净,前台人员告诉我们走错了房间
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酒店回复: Thank you for staying at the Quality Inn in Redding. We apologize for the inconvenience. We do strive for guest satisfaction. Please know that your feedback has been shared with our housekeeping staff and management team to prevent this from happening again. We hope you'll give us another chance to provide you with a comfortable stay.
3.0分
家庭亲子
原文
翻译提供方:Google
非常小
床和房间
3.0分
其他
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Staff was wonderful, from the desk to the cleaning crew! Room had a slow draining sink and tub. Room could have been cleaner, but not super bad. Safe area, near everything! Would stay again.
3.0分
其他
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Room door looked and felt like it was about to fall off. Sink and shower drains backed up and took a while to drain. Toilet wasn’t bolted down wobbled when you sat down.
3.0分
其他
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We were put in a handicap accessible room. Why?? It smelled awful. The bathroom was awful. When I took a shower, the whole room was flooded—curbless shower (I understand) but the shower head aimed out towards the flimsy shower curtain! There was no counter or vanity to put any thing on. I probably won’t stay again.
服务和员工都非常好。酒店很干净,食物也很美味。
在这里住了一晚。地理位置很好,离I-5高速公路很近,前台的小伙子也很友好。房间里有股奇怪的味道,当我检查床的时候,发现其中一个枕头上有血迹。我丈夫把枕头拿到了前台(当时已经很晚了),那位小伙子很抱歉,并立刻给他换了一个新的。
总的来说,房间很干净,他们提供的早餐也不错。
价格、位置、早餐和无线网络都很不错。房间干净,员工也很友好。酒店远离高速公路,所以很安静。没有铺地毯,所以一楼的客人可能会感觉到楼上的走动。床垫稍微有点软。我们会再次入住。
性价比超高,早餐很棒!
清洁度很差,床单和地板都很脏,不过工作人员很友好,也很合作。谢谢。
无烟房间有烟味,浴室不干净,前台人员告诉我们走错了房间
非常小
床和房间
Staff was wonderful, from the desk to the cleaning crew! Room had a slow draining sink and tub. Room could have been cleaner, but not super bad. Safe area, near everything! Would stay again.
Room door looked and felt like it was about to fall off. Sink and shower drains backed up and took a while to drain. Toilet wasn’t bolted down wobbled when you sat down.
We were put in a handicap accessible room. Why?? It smelled awful. The bathroom was awful. When I took a shower, the whole room was flooded—curbless shower (I understand) but the shower head aimed out towards the flimsy shower curtain! There was no counter or vanity to put any thing on. I probably won’t stay again.