酒店回复: Dear Guest,We're really sorry to hear that your experience was so disappointing. That’s definitely not the impression we want to leave. If you're open to sharing more about what went wrong, we'd love the chance to make things right. Either way, we appreciate you giving us a try.Sincerely, Hotel Manager
4.0分
朋友出游
原文
翻译提供方:Google
埃德非常适合住一晚。安全性可能有所改善,但我没有特别的抱怨。
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酒店回复: Dear Guest,Thank you for your feedback! We're glad you found our hotel suitable for a one-night stay. We appreciate your suggestion about improving security and will take it into consideration to enhance our guests' experience. If you have any other comments or need assistance, please feel free to reach out.Sincerely, Hotel Manager
酒店回复: Dear Guest,We apologize for the problems you encountered with your stay. We are working on each of them and hope that you will give us another chance to earn your business.Sincerely,Hotel Manager.
酒店回复: Dear Guest,We sincerely apologize for the inconvenience caused by the broken sink plumbing during your stay. Thank you for bringing this to our attention; we are addressing the issue promptly. Your feedback is invaluable in helping us improve our services.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方:Google
优质的服务和令人难以置信的清洁度
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酒店回复: Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our excellent service and found everything to be incredibly clean. Your kind words motivate our team to keep up the great work. We look forward to welcoming you back soon!Sincerely, Hotel Manager
********,房间里充斥着**的味道,而且房间隔音很差,可以清晰的听到前面几十米的车道上的轰鸣声,而且前台服务差,不给换房间不给退
他们提供早餐服务,但什么也没有
我再也不会回来了,我宁愿睡在车里。
埃德非常适合住一晚。安全性可能有所改善,但我没有特别的抱怨。
吵闹的邻居。肮脏的走道。房间里的家具不匹配,看起来需要去垃圾场。墙壁被漆成灰色。灯光昏暗。电视很老式。没有流媒体。很多人来来去去。这对你有什么建议?我不被允许在这里就这对我意味着什么发表意见。
从哪儿开始..
非吸烟房间有很重的烟味。
停车场正在建设中。
人们在我门外做汽车修理工作。
女仆们确实试图进入我的房间,不是一次,不是两次,而是在同一天早上三次。我多次大喊我不需要任何东西,但如果链条没有就位,他们就会走进我的身边。不可接受的。
我不喜欢它很脏
水槽里的水管坏了,水流出来。
优质的服务和令人难以置信的清洁度
整个地方都闻起来像****。我的房间闻起来有烟味。冰箱坏了。空调坏了,我们必须自己解决。前台只是说抱歉。不推荐。