酒店回复: Dear Ronald, thank you for taking the time to share your experience. We’re very sorry to hear about the concerns you had during check-in and the way the situation made you feel. Professionalism and respect are very important to us, and your feedback will be carefully reviewed with our team to ensure it is addressed. We appreciate you bringing this to our attention and will use it to improve the guest experience. - Comfort Inn & Suites Lancaster Antelope Valley

酒店回复: Dear Elaine, thank you for being a returning guest and for your kind words about our customer service — it truly means a lot to the team. We also appreciate your honest feedback about the room condition. While we strive to maintain a comfortable and welcoming environment, we understand some furnishings and fixtures are showing signs of wear. Your comments have been shared with ownership as we continue making improvements to enhance the guest experience. We hope to welcome you back again soon and provide a stay that reflects the high standards we aim for. - Comfort Inn & Suites Lancaster Antelope Valley

酒店回复: Dear Cathy, thank you for your thoughtful feedback! We're so glad you enjoyed our clean and well-kept pool, the variety of breakfast options, and our responsive, good-natured staff. It's great to hear the cleanliness of the building stood out during your visit — we’ll continue working on keeping the entire property in top shape, even when wind brings in a bit of unwanted debris. We hope to welcome you again soon! - Comfort Inn & Suites Lancaster Antelope Valley

酒店回复: Dear Rodney, thank you for your honest feedback. We're sorry to hear about the cleanliness concerns and the disruption you experienced during your stay. This is not the level of comfort and safety we aim to provide, and your comments have been shared with our team for immediate review and action. We appreciate you bringing these issues to our attention so we can work to improve. - Comfort Inn & Suites Lancaster Antelope Valley

酒店回复: Hello, Thank you for staying and providing feedback. We are happy to hear our staff was attentive and that you enjoyed a clean stay. We look forward to welcoming you back in the future. Comfort Inn & Suites Lancaster Antelope Valley

酒店回复: Dear Marlene, thank you for your review! We’re so glad to hear you had a warm and kind greeting upon your late-night arrival. We’ll be sure to share your feedback with our team and look forward to welcoming you again. - Comfort Inn & Suites Lancaster Antelope Valley

酒店回复: Dear Maricela, thank you for your review! We're glad to hear you enjoyed the spacious and quiet accommodations during your stay. It's great that you appreciated the convenient location near the Harley-Davidson store — a favorite for many of our guests! We hope to welcome you back again soon. - Comfort Inn & Suites Lancaster Antelope Valley

酒店回复: Dear Eliana, thank you for your kind review! We’re so glad to hear you enjoyed your stay and that everything went smoothly. We appreciate your feedback and look forward to welcoming you back for another easy, comfortable visit. -Comfort Inn & Suites Lancaster Antelope Valley