All I can say is the room was clean. Other than that it needed repairs. Lamp shades were broken. Wood was rotten in the bathroom.. Sink was terrible and needed repair.
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酒店回复: Hello, Thank you for staying with us and sharing your feedback. We are truly sorry to hear about your experience. We are working on the complete remodeling of rooms so we assure you will have a better experience on your future visit. Thank you
4.0分
朋友出游
Nice hotel, upgraded to new room..door to room was hard to open kept getting jammed, water pressure poor, mircowave didn't work, clean room
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酒店回复: Dear , SarahThank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager,Bhavin Patel
4.0分
家庭亲子
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The room had a strong order when I walked in and after I turned the air on and sprayed air freshener it was better! I think the carpets hold odors and when it is warm in the rooms the odor is strong. The room and bathroom were very clean. The bed was comfortable, the staff was pleasant and very helpful. The breakfast did not have many options, but if you are looking for a quick fix it will do the trick!
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酒店回复: Dear , FeliciaThank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager,Bhavin Patel
3.0分
其他
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Room was clean but dated. I paid for a king size room, but was given a double which we were not informed of but we had somewhere to be so I left out alone instead of complaining.
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酒店回复: Dear Diana,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager,Bhavin Patel
2.0分
情侣出游
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I will say the staff was absolutely fantastic. However there was mold in our bathroom, water stains on the ceiling in the room, stains in the carpet in the room, the tub was consitantly dripping even when the shower was 100% turned off. The company needs to upkeep the property better. The staff was really the only positive note I have on my stay.
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酒店回复: Hello Tristan, Thank you for staying with us and sharing your feedback. We truly apologize for your experience this time. We are renovating all of our rooms so we are sure you will have a better experience in the near future. We are looking forward to welcoming you again. Thank you!
3.0分
其他
Clean sheets needed
Good location, price, and service for my needs. Cleanliness was not great. I had a double bed room and one of the beds had stains on it.
3.0分
家庭亲子
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I reserved a handicap accessible room online but when we got here, they said they had none. I have a roblem sitting on the toilet and the shower had nothing to grab. They did give me a room on the first floor but breakfast was on the second floor. Not easy for handicapped people.
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酒店回复: Dear ,UMBELINA Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager,Bhavin Patel
3.0分
情侣出游
Room was dirty, bathroom in need of repair, noisy neighbors, unsafe vibes at night
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酒店回复: Dear Alex,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager,Bhavin Patel
3.0分
情侣出游
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Every review I have written has not been approved, despite me following all of the "dos and don'ts". I do not recommend the hotel. The end. You dont want to know why, so I'll leave it at that.
都好
All I can say is the room was clean. Other than that it needed repairs. Lamp shades were broken. Wood was rotten in the bathroom.. Sink was terrible and needed repair.
Nice hotel, upgraded to new room..door to room was hard to open kept getting jammed, water pressure poor, mircowave didn't work, clean room
The room had a strong order when I walked in and after I turned the air on and sprayed air freshener it was better! I think the carpets hold odors and when it is warm in the rooms the odor is strong. The room and bathroom were very clean. The bed was comfortable, the staff was pleasant and very helpful. The breakfast did not have many options, but if you are looking for a quick fix it will do the trick!
Room was clean but dated. I paid for a king size room, but was given a double which we were not informed of but we had somewhere to be so I left out alone instead of complaining.
I will say the staff was absolutely fantastic. However there was mold in our bathroom, water stains on the ceiling in the room, stains in the carpet in the room, the tub was consitantly dripping even when the shower was 100% turned off. The company needs to upkeep the property better. The staff was really the only positive note I have on my stay.
Clean sheets needed
Good location, price, and service for my needs. Cleanliness was not great. I had a double bed room and one of the beds had stains on it.
I reserved a handicap accessible room online but when we got here, they said they had none. I have a roblem sitting on the toilet and the shower had nothing to grab. They did give me a room on the first floor but breakfast was on the second floor. Not easy for handicapped people.
Room was dirty, bathroom in need of repair, noisy neighbors, unsafe vibes at night
Every review I have written has not been approved, despite me following all of the "dos and don'ts". I do not recommend the hotel. The end. You dont want to know why, so I'll leave it at that.