The singular towel that was available in my room was dirty, I had no telephone, no cable, and no remote control for the TV. As well as it was a very undesirable environment.
1.0分
其他
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Room wasn’t ready, bedding on the floor curtains shredded. There was a large pile of trash in the walkway corner by the pool. The desk clerk was friendly. I did not stay.
1.0分
其他
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This motel was filthy dirty. Stains on the bedding. Walls were dirty as if they had never been cleaned. Floors were filthy. I didn't even stay. I lost out on the money i paid but there was no way i was staying in that place.
酒店回复: Were sorry to hear this we will let the staff no .
1.0分
其他
Great customer service by ******* but the hotel has bed bugs, HUGE bed bugs at that. Do not stay
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酒店回复: We are so sorry that happened we have contacted pest control and will have that issue resolved. Again, we apologize for any inconvenience and will give you a full refund.
1.0分
其他
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The place is somewhat rundown and dilapidated. There were visible signs of old repairs all over the place that were never quite completed. The carpet was stained. And upholstered chair in the room was stained. It was just disgusting. I won’t be back.
1.0分
其他
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The room I was given had been used by a vagrant and was filthy and disheveled. Ehen i reported it to the desk, I was told, "yeah, that sometimes happens." No apologies, no empathy. Then I was moved to a room with ripped up carpet, plywood repairs, insects and dirty, stained furniture with a damp-rid jar in yhw window for the musty, mildewy smell.
2.0分
商务出差
No water to shower. Dirty. Under construction. Didn't receive a remodeled room
1.0分
商务出差
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When we arrived there were no staff members at the front desk, I waited 20 minutes for someone to show up. I payed for a room with a king bed and was given a double queen. When I got to the room there was black mold all along the bath tub, a small blood stain on the pillow case, a faded blood trail down the front of the toilet, left over food sitting on top of the fridge(milk and cheese) and the room had a bad odor to it. After falling asleep I was woken up to light taps on my rooms door and someone shining a flashlight through the window. Over all a terrible experience and my wife and I felt very uneasy and unsafe to the point that we drove 2.5 hours south to Sacramento and paid for another hotel. I would not recommend anyone to stay here. Also the swimming pool was filled with green water and the front desk lady said it’s not an issue because the pool is closed just don’t look at it. There was a pile of feces In front of one of the doors to another room, and the only reason our room was somewhat cleaned is my wife asked the front desk for cleaning supplies since they didn’t clean the room before putting us in it.
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酒店回复: Were sorry to hear your stay was not up to your expectations. We would have switched your room if asked and made sure you were satisfied with us. Were in the process of a remodel of the property and the pool is a resent closer. Hope to see you in the future and thank you for your stay .
1.0分
其他
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Trashy
Please keep in mind that I don’t have high expectations, just want a clean room and clean, comfortable bed to rest on after a long day of driving. With that said, the young man at the counter was very nice. As for check-in, he had to re-start the computer a few times because it kept crashing, this usually happens if you’re working on an old PC or old software. It took like 15 minutes to check me in. After finally making it to the room, one of my boys finds a cigarette butt on the floor and other small debris was visible, one of the walls by the sink looked like it had dried mucus among other things, when one of my boys lifted the toilet seat, it looked like there was poop on the bottom of it. It looked like all the cleaning crew did was go in and make the beds…I hope they changed the sheets. The smoke detector was removed, the base was there but missing (where’s OSHA?). Just outside the door I counted at least 10 cigarette butts. This place has a trashy feel to it. I don’t know if ownership cares about this place to ever take time to go look at it or maybe they like this vibe. Never again for me.
5.0分
商务出差
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Great staff and very professional service.
I was able to check in early without any additional charges which most hotels won't let you.
I'll definitely recommend it to anyone 😃
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酒店回复: Thats wonderful we enjoyed you staying with us hope to see you in the future. Have happy safe holidays and thank you again .
The singular towel that was available in my room was dirty, I had no telephone, no cable, and no remote control for the TV. As well as it was a very undesirable environment.
Room wasn’t ready, bedding on the floor curtains shredded. There was a large pile of trash in the walkway corner by the pool. The desk clerk was friendly. I did not stay.
This motel was filthy dirty. Stains on the bedding. Walls were dirty as if they had never been cleaned. Floors were filthy. I didn't even stay. I lost out on the money i paid but there was no way i was staying in that place.
Great customer service by ******* but the hotel has bed bugs, HUGE bed bugs at that. Do not stay
The place is somewhat rundown and dilapidated. There were visible signs of old repairs all over the place that were never quite completed. The carpet was stained. And upholstered chair in the room was stained. It was just disgusting. I won’t be back.
The room I was given had been used by a vagrant and was filthy and disheveled. Ehen i reported it to the desk, I was told, "yeah, that sometimes happens." No apologies, no empathy. Then I was moved to a room with ripped up carpet, plywood repairs, insects and dirty, stained furniture with a damp-rid jar in yhw window for the musty, mildewy smell.
No water to shower. Dirty. Under construction. Didn't receive a remodeled room
When we arrived there were no staff members at the front desk, I waited 20 minutes for someone to show up. I payed for a room with a king bed and was given a double queen. When I got to the room there was black mold all along the bath tub, a small blood stain on the pillow case, a faded blood trail down the front of the toilet, left over food sitting on top of the fridge(milk and cheese) and the room had a bad odor to it. After falling asleep I was woken up to light taps on my rooms door and someone shining a flashlight through the window. Over all a terrible experience and my wife and I felt very uneasy and unsafe to the point that we drove 2.5 hours south to Sacramento and paid for another hotel. I would not recommend anyone to stay here. Also the swimming pool was filled with green water and the front desk lady said it’s not an issue because the pool is closed just don’t look at it. There was a pile of feces In front of one of the doors to another room, and the only reason our room was somewhat cleaned is my wife asked the front desk for cleaning supplies since they didn’t clean the room before putting us in it.
Trashy
Please keep in mind that I don’t have high expectations, just want a clean room and clean, comfortable bed to rest on after a long day of driving. With that said, the young man at the counter was very nice. As for check-in, he had to re-start the computer a few times because it kept crashing, this usually happens if you’re working on an old PC or old software. It took like 15 minutes to check me in. After finally making it to the room, one of my boys finds a cigarette butt on the floor and other small debris was visible, one of the walls by the sink looked like it had dried mucus among other things, when one of my boys lifted the toilet seat, it looked like there was poop on the bottom of it. It looked like all the cleaning crew did was go in and make the beds…I hope they changed the sheets. The smoke detector was removed, the base was there but missing (where’s OSHA?). Just outside the door I counted at least 10 cigarette butts. This place has a trashy feel to it. I don’t know if ownership cares about this place to ever take time to go look at it or maybe they like this vibe. Never again for me.
Great staff and very professional service.
I was able to check in early without any additional charges which most hotels won't let you.
I'll definitely recommend it to anyone 😃