酒店回复: Thank you for your rating and kind words about our customer service. We’re glad you enjoyed interacting with our smiling and friendly staff. We look forward to welcoming you back soon!
5.0分
商务出差
原文
翻译提供方：Google
这比我想象的要好。
3.0分
家庭亲子
There were bugs in the room. Would have moved if we had not been exhausted from long day of travel.
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酒店回复: Dear Stanley,We’re very sorry to hear about the presence of bugs in your room, as this does not meet the standards we strive to maintain. We take pest control seriously and will address this with our team to prevent future occurrences. We appreciate you sharing your experience.Sincerely,Management Team
4.0分
其他
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The room was huge and very comfortable. The bathroom had issues. The sink was way too small. No fan! The step in shower had no lip on it so the water ran onto the floor. We had to use towels to stop if from flowing all over.
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酒店回复: Dear Kathie,Thank you for sharing your feedback. We’re glad to hear you found the room spacious and comfortable. We do apologize for the issues in the bathroom—the small sink, lack of a fan, and the shower design causing water to spill onto the floor are not the experience we want for our guests. Your comments have been shared with our maintenance and renovation teams so that these concerns can be addressed and improvements can be made for future stays.Sincerely,Management Team
3.0分
家庭亲子
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Noisy heating/ac unit. Room was handicap accessible, so the bathroom was odd. Old telephone in room was not clean and light was flashing. View out window was of some homeless folks staying behind the building.
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酒店回复: Dear Monika,Thank you for sharing your experience, and we’re sorry to hear that certain aspects of your stay did not meet expectations. While accessibility features can create a different bathroom layout, they are designed to provide comfort and safety, and we will review the unit to ensure everything is functioning as intended. Our team will also address the noise from the heating system and the condition of the phone, as these should be properly maintained. Although we cannot control activity in the surrounding area, we work hard to keep the property secure and comfortable for all guests. We appreciate your feedback and will use it to improve the overall experience.Sincerely,Management Team
4.0分
其他
Quick and efficient check in. Good breakfast. Condition of the hotel was alright. No complaint at the good price.
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酒店回复: Michael,Thank you for your feedback. We’re glad to hear you enjoyed a quick check-in, good breakfast, and found the hotel satisfactory for the price. We appreciate your kind words and look forward to welcoming you back for another stay.Best Regards,Management Team
5.0分
家庭亲子
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We stayed for one night in a king business suite. The sitting area was large and the sleeping area was, too. The bed was comfortable and they had great pillows. The bathroom was ok. The sink and vanity were not for short people, it was high. The tub did not have a grab bar in it. I probably should have booked an accessible room. My 89 yr old mother doesn’t use a wheelchair, but the stability of a grab bar in the shower works wonders. The breakfast food was actually very good. The staff were great. From check in, the cleaning folks, the dining area folks, all were hospitable in their demeanor. I would certainly recommend this hotel. It was comfortable, clean, great staff, good breakfast. It’s a no frills spot. There was an indoor pool and workout room, which we did not use.
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酒店回复: Dear Melissa,Thank you so much for your thoughtful and detailed review. We’re delighted to hear that you enjoyed your spacious suite, comfortable bed, and the warm hospitality from our team throughout your stay. It’s also wonderful to know you found the breakfast food enjoyable and the property clean and comfortable.We truly appreciate your feedback regarding the bathroom setup and the need for grab bars for guests who may benefit from extra stability. Your comments are very helpful, and we’ll be sure to review this with our management team to ensure accessibility and guest comfort continue to improve.Best Regards,Management Team
4.0分
家庭亲子
Nice hotel and room. Would suggest liquid soap, instead of a bar, plus body lotion was empty. Property next door was not kept very well.
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酒店回复: Thank you for staying with us and for your rating. We're glad you enjoyed the hotel overall and appreciate your suggestions about liquid soap and body lotion. We'll make sure amenities are fully stocked and will look into the neighboring property. We hope to welcome you back soon.
4.0分
其他
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The room was nice and the bed was soft but it was a bit noisy. Our room was on the end closest to the outside door and we could hear everyone coming in and out from the parking lot. Also the bathroom had visible mold in the shower. Breakfast was ok. We appreciated not having to spend extra and find food elsewhere. There were quite a few items to eat but the vast majority was all carbs of some sort or other. As my husband is diabetic, he cannot have alll those carbs. However, we really enjoyed the coffee, eggs and sausage. All in all, we found the room comfortable enough for the one night we were staying. Also, Stacy at the front desk was awesome! Friendly and super helpful!
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酒店回复: Thank you for staying with us and sharing your feedback. We're happy you found the room and bed comfortable but sorry about the noise from the outside door and parking lot. We'll work on reducing noise near those rooms to improve the guest experience. We appreciate your feedback and hope to host you again.
太脏了。床很舒服，但房间里有股霉味，地板很脏，浴室里到处都是果蝇，地毯也很脏，公共区域/大厅里还有死虫子。我们付了将近200美元一晚，对这种卫生状况非常失望。员工很友善，早餐也不错，但卫生方面真的需要好好改进一下了。
客户服务。微笑、友好、热情。
这比我想象的要好。
There were bugs in the room. Would have moved if we had not been exhausted from long day of travel.
The room was huge and very comfortable. The bathroom had issues. The sink was way too small. No fan! The step in shower had no lip on it so the water ran onto the floor. We had to use towels to stop if from flowing all over.
Noisy heating/ac unit. Room was handicap accessible, so the bathroom was odd. Old telephone in room was not clean and light was flashing. View out window was of some homeless folks staying behind the building.
Quick and efficient check in. Good breakfast. Condition of the hotel was alright. No complaint at the good price.
We stayed for one night in a king business suite. The sitting area was large and the sleeping area was, too. The bed was comfortable and they had great pillows. The bathroom was ok. The sink and vanity were not for short people, it was high. The tub did not have a grab bar in it. I probably should have booked an accessible room. My 89 yr old mother doesn’t use a wheelchair, but the stability of a grab bar in the shower works wonders. The breakfast food was actually very good. The staff were great. From check in, the cleaning folks, the dining area folks, all were hospitable in their demeanor. I would certainly recommend this hotel. It was comfortable, clean, great staff, good breakfast. It’s a no frills spot. There was an indoor pool and workout room, which we did not use.
Nice hotel and room. Would suggest liquid soap, instead of a bar, plus body lotion was empty. Property next door was not kept very well.
The room was nice and the bed was soft but it was a bit noisy. Our room was on the end closest to the outside door and we could hear everyone coming in and out from the parking lot. Also the bathroom had visible mold in the shower. Breakfast was ok. We appreciated not having to spend extra and find food elsewhere. There were quite a few items to eat but the vast majority was all carbs of some sort or other. As my husband is diabetic, he cannot have alll those carbs. However, we really enjoyed the coffee, eggs and sausage. All in all, we found the room comfortable enough for the one night we were staying. Also, Stacy at the front desk was awesome! Friendly and super helpful!