Expected more quiet room.not private at all. Noisy. Batroom tiny felt like a camper. Breakfast was simple nothing warm like eggs,waffles ect. Room was clean and bed comfortable.
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酒店回复: Dear Esteemed Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. I am very sorry to hear that your recent stay did not meet your expectations about room quietness and bathroom size. I understand the level of noise is not to be desired and I regret that the room's privacy was not satisfactory. We also appreciate your feedback on the breakfast offerings, and apologize for the limited options for warm items. I am glad to hear that you found the room clean and the bed comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I understand your concerns, and I want to assure you that we're committed to providing a positive experience for all our guests. We hope you'll give us another chance to show you the Red Roof difference on your next trip.Very truly yours,JMRed Roof Management RediResponse Specialist
5.0分
其他
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I was very happy with my stay here. The rooms and property are very well maintained and appear to be recently updated. I’d have no trouble recommending to others to stay here.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. It's wonderful to hear you were so happy with your stay! We're especially delighted that you appreciated the well-maintained rooms. Your recommendation means a great deal to us, and we strive to provide a consistently excellent experience for all our guests.We hope to continue to provide great experiences for you. Thank you again for your kind words. Red Roof and I would love to provide you with another comfortable stay in the future.Sincerely,DevineRed Roof ManagementRediResponse Specialist
3.0分
其他
Decent place for the value and much better and cleaner than last time I went to this location years ago
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酒店回复: Dear Valued Guest,The Red Roof Inn & Suites Calhoun is appreciative of you taking the time to share your experience. It's wonderful to hear that you found our hotel to be a decent value, and we're especially pleased that you noticed a significant improvement in cleanliness since your last visit. We continually strive to enhance our guests' experiences, and your feedback is encouraging. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely, JonathanRed Roof Management RediResponse Specialist
3.0分
家庭亲子
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Convient location and good price. The room seems clean. The room was humid and musty smealing even though the AC was on. The bathroom door would not shut. The bathroom was so small it was hard to sit down. Breakfast is very minimal but the coffee is decent.
4.0分
其他
The woman at the front desk at night was wonderful
Breakfast was OK. Room was clean.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. We are so glad to hear you found our night front desk staff to be wonderful. We appreciate your feedback regarding the breakfast and room cleanliness, and we will be sure to address them so we can make improvements.Thank you for choosing Red Roof and for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,ErikaRed Roof Management RediResponse Specialist
5.0分
其他
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Extremely happy
Very friendly and helpful for the attendants at the front desk. Rooms were very clean, spacious with all the extras. Would highly recommend to anyone.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our helpful staff, spacious and clean room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
4.0分
其他
Quite place. Pretty clean. If you need breakfast it's not the place. But if you just need to spend a night perfect.
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酒店回复: Dear Valued Guest,Thank you for taking the time to leave a rating. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Calhoun. I'm glad you found our location to be a quiet and clean place for your overnight stay. We also value your thoughts in regard to the breakfast you mentioned.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,DevineRed Roof ManagementRediResponse Specialist
2.0分
其他
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The lobby area was a nice introduction to the hotel. However, the room was a bit of a disaster. The bed was damp, the toilet ran all night, and the mini fridge condenser is going out while making loud noises all night. When I called for assistance I was asked if I had tried to flip the mattress. There were also no additional blankets available. No assistance with the issue, no compensation for the inconvenience, and no sleep on a long trip.
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酒店回复: Dear Julie, Thank you for taking the time to share your experience at Red Roof Inn & Suites Calhoun. I am very sorry to hear about the issues you experienced during your stay. It's disappointing that while you found the lobby appealing, your room fell far short of expectations. We will investigate this issue thoroughly and take the necessary steps to address it.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
5.0分
家庭亲子
Staff at check-in and out were very friendly. Rooms were spacious and clean. Surrounding area offered multiple restaurant options and was close to I-75
好的
Expected more quiet room.not private at all. Noisy. Batroom tiny felt like a camper. Breakfast was simple nothing warm like eggs,waffles ect. Room was clean and bed comfortable.
I was very happy with my stay here. The rooms and property are very well maintained and appear to be recently updated. I’d have no trouble recommending to others to stay here.
Decent place for the value and much better and cleaner than last time I went to this location years ago
Convient location and good price. The room seems clean. The room was humid and musty smealing even though the AC was on. The bathroom door would not shut. The bathroom was so small it was hard to sit down. Breakfast is very minimal but the coffee is decent.
The woman at the front desk at night was wonderful
Breakfast was OK. Room was clean.
Extremely happy
Very friendly and helpful for the attendants at the front desk. Rooms were very clean, spacious with all the extras. Would highly recommend to anyone.
Quite place. Pretty clean. If you need breakfast it's not the place. But if you just need to spend a night perfect.
The lobby area was a nice introduction to the hotel. However, the room was a bit of a disaster. The bed was damp, the toilet ran all night, and the mini fridge condenser is going out while making loud noises all night. When I called for assistance I was asked if I had tried to flip the mattress. There were also no additional blankets available. No assistance with the issue, no compensation for the inconvenience, and no sleep on a long trip.
Staff at check-in and out were very friendly. Rooms were spacious and clean. Surrounding area offered multiple restaurant options and was close to I-75