Towels and bedding were stained. Bathtub was a whirlpool one but it had black stuff in the Jets so there was no way I was using that. Breakfast is pretty lacking. Some sad bananas, muffins, yogurt cups, and packages of oatmeal.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn & Suites Calhoun. We are sorry you had a less than satisfactory experience due to the cleanliness of the linens and bathtub not meeting your expectations. We also appreciate your feedback on the breakfast offerings, we'll definitely take that into consideration as we look at ways to improve.We appreciate you bringing this to our attention so we can make the necessary improvements. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
4.0分
情侣出游
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This is a good stay for the price. Room was updated and mostly clean. Tub was not clean. Bed was comfortable. Walls are thin and the adjoining room door lets even more sound through. Refrigerator did not work.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. I'm glad you found the room updated, the bed comfortable, and the price satisfactory. However, I regret to hear that certain aspects of your stay did not meet expectations, particularly the state of the tub and the refrigerator you mentioned.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will allow us the opportunity to provide you with an improved experience during your next visit at Red Roof.Very truly yours,Erika Red Roof Management RediResponse Specialist
5.0分
其他
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Clean and updated front office area, friendly staff. Room was large and very clean, but in the bathroom part of the ceiling was bubbling and falling down over the shower… It didn’t prevent shower use, but it made it kind of questionable, considering the overall cleanliness and upkeep of the rest of the place.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. We appreciate your feedback on our updated front office and friendly staff, and we're delighted you found your room spacious and clean. I sincerely apologize for the issue with the bathroom ceiling. This does not reflect our standards and we will address this immediately to the property.We hope to continue to provide great experiences for you here at Red Roof. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ReysheRed Roof Management RediResponse Specialist
3.0分
其他
Clean room, friendly staff. Very eay check in and out. The beds were comfortable but the bathroom was TINY! No bigger than a closet.
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酒店回复: Dear Valued Guest,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Calhoun. We're delighted to hear that you found the room clean and the staff friendly, and that you appreciated our easy check-in and check-out process. We also appreciate your comments about the comfortable beds. We do acknowledge your thoughts in regard to the state of the bathroom.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,DevineRed Roof ManagementRediResponse Specialist
5.0分
情侣出游
They did have breakfast items, but we didn't eat, the room stayed cool, enough. Clean room, nice comfortable bed.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. We're happy that you experienced a clean and comfortable room with effective temperature control. Hopefully, you'll try the breakfast next time.Thank you for choosing Red Roof and for sharing your experience with us. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,ErikaRed Roof Management RediResponse Specialist
2.0分
其他
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Expected more quiet room.not private at all. Noisy. Batroom tiny felt like a camper. Breakfast was simple nothing warm like eggs,waffles ect. Room was clean and bed comfortable.
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酒店回复: Dear Esteemed Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. I am very sorry to hear that your recent stay did not meet your expectations about room quietness and bathroom size. I understand the level of noise is not to be desired and I regret that the room's privacy was not satisfactory. We also appreciate your feedback on the breakfast offerings, and apologize for the limited options for warm items. I am glad to hear that you found the room clean and the bed comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I understand your concerns, and I want to assure you that we're committed to providing a positive experience for all our guests. We hope you'll give us another chance to show you the Red Roof difference on your next trip.Very truly yours,JMRed Roof Management RediResponse Specialist
2.0分
其他
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Breakfast was continental, was what I expected. The room was sub par, would not stay there again. First day in the early afternoon needed a shower and there was no water. Then after I called about it they turned it on. Condition of the bathroom, toilet continually running, shower controls very loose or broken, ac continually ran. I checked out a day early and found a different hotel. They charged me for the entire stay of course but remember , you get what you pay for.
4.0分
其他
The hotel is on a busy road and was quite noisy but the room was ok for a 1 night stay. The beds were comfortable and everything seemed pretty clean.
5.0分
商务出差
No problems super clean. Parked my box truck in the lower lot. Perfect for truckers
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. We're delighted to hear that you found our hotel super clean and that parking your box truck in the lower lot was convenient. We aim to provide a comfortable and accommodating experience for all our guests, including truckers. Your feedback is greatly appreciated.We hope to continue to provide great experiences for you at Red Roof. We look forward to having you visit with us again in the future.Sincerely,JannovemRed Roof ManagementRediResponse Specialist
好的
Towels and bedding were stained. Bathtub was a whirlpool one but it had black stuff in the Jets so there was no way I was using that. Breakfast is pretty lacking. Some sad bananas, muffins, yogurt cups, and packages of oatmeal.
This is a good stay for the price. Room was updated and mostly clean. Tub was not clean. Bed was comfortable. Walls are thin and the adjoining room door lets even more sound through. Refrigerator did not work.
Clean and updated front office area, friendly staff. Room was large and very clean, but in the bathroom part of the ceiling was bubbling and falling down over the shower… It didn’t prevent shower use, but it made it kind of questionable, considering the overall cleanliness and upkeep of the rest of the place.
Clean room, friendly staff. Very eay check in and out. The beds were comfortable but the bathroom was TINY! No bigger than a closet.
They did have breakfast items, but we didn't eat, the room stayed cool, enough. Clean room, nice comfortable bed.
Expected more quiet room.not private at all. Noisy. Batroom tiny felt like a camper. Breakfast was simple nothing warm like eggs,waffles ect. Room was clean and bed comfortable.
Breakfast was continental, was what I expected. The room was sub par, would not stay there again. First day in the early afternoon needed a shower and there was no water. Then after I called about it they turned it on. Condition of the bathroom, toilet continually running, shower controls very loose or broken, ac continually ran. I checked out a day early and found a different hotel. They charged me for the entire stay of course but remember , you get what you pay for.
The hotel is on a busy road and was quite noisy but the room was ok for a 1 night stay. The beds were comfortable and everything seemed pretty clean.
No problems super clean. Parked my box truck in the lower lot. Perfect for truckers