酒店回复: Hello Greg, We apologize for any inconvenience you experienced with the insurance refund process. We advise reaching out directly to the management of the Econo Lodge for further assistance with resolving this matter. Your feedback is important to us and will be shared with the appropriate teams for review.
酒店回复: Hello David, We appreciate you sharing your feedback with us. Our team strives to address all concerns promptly to ensure a comfortable stay for our guests. Please feel free to contact our management team with any further details about your experience.
酒店回复: Hello Edward, We apologize for any inconvenience you experienced during your stay. Your feedback on the door operation and room smell is valuable and will be shared with our team for review. We appreciate you bringing these matters to our attention.
酒店回复: Hello Gerald,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. Please feel free to reach out to our management team directly with any additional concerns you may have.
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翻译提供方：Google
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酒店回复: Hello Patrick, Thank you for your feedback. We appreciate you taking the time to share your experience, as it helps us improve our services. We continuously strive to enhance our guests' experiences and your insights are valuable in this process. Should you have any further comments or need assistance, we encourage you to reach out to our management team directly. We hope to welcome you back in the future for an improved stay.
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ONE of the worst rooms I have ever been and had to stay due to time and medical disabilities .. This place needs to be completely renovated and upgraded. It could probably be a very nice place to stay again "if" it was renovated and staffed with new owners and work staff that was properly trained. Also the area is dark and scary looking so lighting would be nice too.
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酒店回复: Dear lobaby056, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay fell so far short of your expectations, especially during a time when you were dealing with medical needs and needed a comfortable place to rest. Your experience matters to us, and we regret that we did not provide the level of comfort and quality every guest deserves. We understand how disappointing it must have been to feel that the room and the property overall were not up to standard. Please know that we take comments like yours seriously, as they help guide us in making meaningful improvements. Renovations and upgrades are already part of our long-term planning, and feedback from guests plays an important role in shaping those decisions. We are also sorry that the exterior lighting and overall atmosphere did not help you feel at ease. Ensuring guests feel safe and comfortable, inside and outside the room, is extremely important, and we will be reviewing this concern with our team to determine what enhancements can be made. As for your comments regarding staffing and training, we appreciate you bringing this to our attention. Our goal is to provide friendly, attentive, and professional service at all times, and we are committed to working with our team to ensure we meet those expectations consistently. Thank you again for your honesty. We hope you might consider giving us another opportunity in the future once improvements are made, as we would truly value the chance to offer you a much better experience. Your comfort and safety will always be our priority.
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when I checked in I either accidentally left my credit card in the credit machine or dropped it on the floor, which I doubt. when I realized what had happened I immediately put a hold on my card and went to the front desk and talked to the man that checked me in. my card had already been used at a Burger King across the road from the motel which I told the man at the desk. he did not even bother to check and see who checked in after me. the incident is under investigation and I am going to prosecute who ever took and used my card. the tub had a huge rust spot and the shower curtain would not stay closed and my wife had to clean up the water every time we took a shower. there was no chain lock on the front door so we had to prop things against the door for security. we will never stay at this motel again.
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酒店回复: Hello Donald,Thank you for sharing your concerns regarding your recent stay. We take guest security very seriously, and it is unfortunate to hear about your experience with the credit card issue and the maintenance concerns in your room. Your feedback is invaluable for us to enhance our services and facilities. We sincerely appreciate you bringing this to our attention, and we will ensure that your comments are passed along to the appropriate departments for their review and consideration.
这种连锁汽车旅馆，是最便宜的住宿，但有时预定不好，价格还不便宜。如果能60-70美元预订到，算是不错价格。没有矿泉水，要自己去附近便利店买。
我们没能成行。买了保障保险，但还没拿到退款。预订前两天尝试取消，但保险公司多次尝试都联系不上房东。千万、千万、千万不要在不接电话的地方预订。以后再也不会预订ECONO LODGE了！
当然，我们没指望奢华。但床罩上满是烟头烫过的痕迹，电视遥控器被固定在床头柜上，滚动办公椅的人造皮革也开始剥落。我们决定早点起床，上路，因为我们甚至不想待到洗个澡。我们真的累坏了。
服务不太好。为我们办理入住的工作人员很不友好。我们的房间没有每天打扫。我去大堂的时候咖啡一直没准备好，感觉我找咖啡给工作人员添麻烦了。
门只能部分打开，需要用力关上。肯定会吵醒邻居。房间气味难闻，但那天晚上我不想去其他酒店，而且也没有空房。
房间不够干净。而且无烟房有异味，我们得自己买喷雾。真希望我订的是离海滩近的酒店。价格差不多。我在这里睡得不舒服，还好我总是很晚才回家，又累又困，吃了褪黑素就能马上睡着。
设施简陋，但还不错。
简单。没有早餐。没有泳池。位置还行。
好的
ONE of the worst rooms I have ever been and had to stay due to time and medical disabilities .. This place needs to be completely renovated and upgraded. It could probably be a very nice place to stay again "if" it was renovated and staffed with new owners and work staff that was properly trained. Also the area is dark and scary looking so lighting would be nice too.
when I checked in I either accidentally left my credit card in the credit machine or dropped it on the floor, which I doubt. when I realized what had happened I immediately put a hold on my card and went to the front desk and talked to the man that checked me in. my card had already been used at a Burger King across the road from the motel which I told the man at the desk. he did not even bother to check and see who checked in after me. the incident is under investigation and I am going to prosecute who ever took and used my card. the tub had a huge rust spot and the shower curtain would not stay closed and my wife had to clean up the water every time we took a shower. there was no chain lock on the front door so we had to prop things against the door for security. we will never stay at this motel again.