I was worried when I saw all the one-star reviews, but this place was more than adequate for our visit with friends for a couple of nights. The staff was friendly, the room was large, and it had a couch and a refrigerator in it. Some of the furnishings were worn and dated, but everything was clean. It was a little spooky being in this large conference center with hardly anyone in it, but we felt perfectly safe. The rate was much better than other, newer hotels in the area, so it was a good value if you don't need everything brand spanking new. I thought the real keys were cool, and I didn't have to worry about them being deactivated and getting locked out of the room. Google still lists this place as having a pool, but the pool has been closed for several years.
5.0分
情侣出游
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After the nightmare we had at another property earlier in the week, staying at this Westford Regency Inn was a breath of fresh air. Very fancy lobby area, big restaurant and bar, plenty of breakfast options, and very clean rooms. This property uses physical keys rather than digital keycards, but I don't view that as a negative. They have taken previous complaints regarding the carpeting to heart; the carpet in our room was nearly pristine. No bugs or stains or anything anywhere in the property. The one thing that seemed to be in need of replacement was the elevator, as that appears to be about 40 years old. It's still working, but it shows its age and has a bit of that old elevator smell. Still, hardly worth knocking a star off. Every staff member we met was incredibly kind and helpful. Thank you for a great stay!
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酒店回复: Thank you so much for your positive review on our property. The team takes pride in ensuring all of our guests have a " magical" stay with us here at the Westford Regency Inn & Conference Center. We are looking at replacing the carpet in our public areas in 2025 and addressing the elevators. Again, thank you for your review. Look forward to hosting you again in the near future.
服务和早餐都很好。除了前台有一位脾气不好、态度粗鲁的员工，其他工作人员都很友善。除此之外，一切都很好。
酒店地理位置优越。然而，酒店设施陈旧，缺乏维护。房间里的咖啡机水箱不干净。我们要求换一台咖啡机，结果那台也有灰尘。所以我们没能在房间里煮咖啡。另外，浴室门锁也卡住了，很难关上门。游泳池正在维修中。
早餐非常好，选择很多。健身房/康体中心又好又大。
出差，住一晚就走，第二天一早要赶飞机。来去匆匆。
非常干净的地方，员工很友善乐于助人。地理位置绝佳……靠近餐馆和购物区。
我已经十年没去过韦斯特福德丽晶酒店了。我曾在 Aspect Software 担任企业服务经理多年，负责公司差旅，并在那里做过很多工作。今天应朋友之邀，我们去吃了周日早午餐。食物简直难以下咽。我们去的时候是周日早午餐开始的上午 11 点。所有的主菜都煮得太老了，干得几乎咽不下去。网站上的菜单上说他们有牛肉、火鸡和火腿的切肉区……结果却是牛腩和猪肉。虾仁鸡尾酒煮得太老了，硬得像石头一样……我从来没有吃过这么难吃的虾仁鸡尾酒。就连甜点和松饼都显得又老又干。唯一可以吃的就是煎蛋卷区，因为它是新鲜煎的。所以两个人吃了 94 美元（含税和小费），食物简直糟透了。这家酒店的家具从 90 年代就一直没变过。整家酒店已经很多年没有翻新过了。不会再来了！！！非常失望！
史上最糟糕的酒店体验！这家酒店自诩为世界一流的设施齐全的酒店，但网站上却写明了它的真面目——一家设施跟汽车旅馆差不多的商务酒店。前台态度粗鲁，反应迟钝。我丈夫要出差，所以我希望能在亲戚家附近度过一个轻松的假期。除了自助早餐不尽如人意之外，他们的酒吧餐厅在我入住期间一直没有营业，也没有客房服务。另外，如果你有任何特殊需求，千万别去那里！总而言之，这是一次非常令人不安和沮丧的经历，完全浪费了800多美元！
相信所有差评。这家酒店老旧不堪——墙纸剥落，天花板污渍斑斑，福米卡台面，还有一股浓重的霉味。我们住在这里是为了庆祝婚礼，现在太晚了，没法再找其他酒店了。说实话，如果这间房每晚50美元，我或许能理解，但考虑到他们现在的价格，我本来以为会更干净、更现代化。没有房卡，但会给你钥匙。如果你不是非住这里不可，那就别住了，找个地方住吧。如果你有呼吸道疾病或轻微过敏，住在这里可能有点风险。
非常过时，当你走进大厅时就会闻到霉味。房间里的气味更糟。被告知要打开空调。除湿机穿过走廊。我们不得不用空气清新剂喷洒房间。再也不...
I was worried when I saw all the one-star reviews, but this place was more than adequate for our visit with friends for a couple of nights. The staff was friendly, the room was large, and it had a couch and a refrigerator in it. Some of the furnishings were worn and dated, but everything was clean. It was a little spooky being in this large conference center with hardly anyone in it, but we felt perfectly safe. The rate was much better than other, newer hotels in the area, so it was a good value if you don't need everything brand spanking new. I thought the real keys were cool, and I didn't have to worry about them being deactivated and getting locked out of the room. Google still lists this place as having a pool, but the pool has been closed for several years.
After the nightmare we had at another property earlier in the week, staying at this Westford Regency Inn was a breath of fresh air. Very fancy lobby area, big restaurant and bar, plenty of breakfast options, and very clean rooms. This property uses physical keys rather than digital keycards, but I don't view that as a negative. They have taken previous complaints regarding the carpeting to heart; the carpet in our room was nearly pristine. No bugs or stains or anything anywhere in the property. The one thing that seemed to be in need of replacement was the elevator, as that appears to be about 40 years old. It's still working, but it shows its age and has a bit of that old elevator smell. Still, hardly worth knocking a star off. Every staff member we met was incredibly kind and helpful. Thank you for a great stay!