酒店回复: Thank you, Sheila, for your perfect score and for sharing your experience! We’re glad our location made it easy for you to enjoy the Silver Comet Trail and get an early start before the heat set in. It’s wonderful to hear you had a restful night and a great ride. We hope to welcome you and your husband back for another visit soon!
酒店回复: Dear Cherise,Thank you for taking the time to share your feedback regarding your recent stay with us. I’m very sorry to hear about the odor you experienced from the carpet in your room. This is certainly not the experience we want for our guests, and I understand how uncomfortable that must have been.Please know that your comments have been shared with our housekeeping and maintenance teams so we can address the issue promptly. Our goal is always to provide a fresh, clean, and comfortable environment, and your feedback helps us identify where improvements are needed.We truly appreciate your honest input and hope you’ll give us another opportunity in the future to provide you with a more enjoyable stay.Warm regards
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前台区域有烟味,甚至房间也有烟味。我买了一间不可退款的房间,但我知道这里闻起来像
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酒店回复: Dear Janice,Thank you for sharing your feedback. We’re truly sorry to hear about the odor concerns you experienced during your stay. We strive to maintain a fresh and welcoming environment in all areas of our property, and we regret that we fell short in this instance. Your comments have been shared with our housekeeping and maintenance teams so we can address this promptly. We appreciate your input and hope you might consider giving us another opportunity to provide you with a much better experience in the future.
非常棒的住宿体验
过去至少7年,我们每年都会在这里住上好几次。房间总是干净整洁,早餐美味,咖啡也很棒,房间也很干净。我住在这个地方。助理经理是一位非常出色的人。她彬彬有礼,关心顾客,总是竭尽全力让你满意,我爱她。
没人给我们送过新毛巾,泳池也坏了,火警警报器电池没电了,但他们不肯来,所以我们只好把它从墙上取下来了。空调也不太好用。不过早餐还不错。
房间里有蟑螂!!凌晨两点,我们带着一个蹒跚学步的孩子不得不换房间,前台居然还要求我们提供一堆照片才肯换房,而且连当晚的房费都没退给我们。没错,我们就是故意撒谎说房间里有蟑螂,好让一个哭闹的孩子在凌晨两点被吵醒换房间。
总体体验不错。电梯里(其他地方都没有)一直弥漫着那种我称之为“****”的味道,真是让人很失望。而且全程网络断断续续。我们周五入住,周日早上离开时还没到。
他们确实允许我们提前入住,而且可以延迟退房,这点非常好。床很舒服,也很干净。总而言之,如果需要的话,我还会再住这里。
很棒的一晚住宿。
酒店干净整洁,毛巾充足。地理位置优越,方便我们前往乔治亚水族馆,因为我们不想住在市中心。附近有很多餐饮选择。唯一的缺点是泳池里的加热器坏了,不过如果你想游泳的话,还是可以用的。
靠近银彗星步道
选择这里是因为靠近银彗星步道。我丈夫(兼班车司机)睡懒觉的时候,天还没亮我就起床开始骑行。天气又热又湿。还好睡了一夜好觉后,我早早就出发了。
这家酒店没什么特别之处,我住的房间有几个外观问题,但整体感觉还算满意。泳池不知什么原因无法使用,但里面积满了水,而且门也关了。早餐不错,而且供应时间较长,很方便。
房间里的地毯有异味。我的房间很冷,所以我关了空调大约20分钟,就能闻到地毯上陈旧发霉的味道。
前台区域有烟味,甚至房间也有烟味。我买了一间不可退款的房间,但我知道这里闻起来像
很棒的住宿体验
很棒的酒店。员工友好,非常干净。下次来还会住这里。