酒店回复: Dear Amber,We truly appreciate your 10/10 rating! While your comment was brief, your perfect score says a lot. We’re glad we could provide an experience worth recommending. We look forward to seeing you again whenever you're back in the area.VinManager – Country Inn & Suites by Radisson, Cedar Falls, IA
1.0分
家庭亲子
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Listed check-in time was 3 PM arrived at 4 PM to check in was told the room wasn’t ready. Ask the front desk clerk what was available. He said “you picked the cheapest room nothing is available for that price” I picked the first recommended room by *******. went back-and-forth with the guy for 20 minutes and then he said your room’s ready room was decently clean. We were only there to use the swimming pool didn’t stay the night didn’t eat breakfast. I just feel like if my room wasn’t ready something different would’ve been offered to me.
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酒店回复: Dear Carrie,Thank you for taking the time to share your feedback. We’re sorry for any inconvenience you experienced and appreciate you bringing this to our attention.Your comments are important to us, and we are continuously working with our team to ensure a smooth and comfortable experience for all guests. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.Warm regards,VinManagerCountry Inn & Suites by Radisson, Cedar Falls, IA
3.0分
家庭亲子
Hotel was in good condition, and has been updated, but still feels worn and tired. Rooms were clean, but would stay somewhere else next time when in the area.
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酒店回复: Dear Matthew,Thank you for taking the time to share your feedback. We appreciate your comments and are glad you found the rooms clean during your stay.Guest input is important to us as we continue working to enhance the overall experience. We hope to have the opportunity to welcome you back again in the future.Warm regards,VinManagerCountry Inn & Suites by Radisson, Cedar Falls, IA
5.0分
其他
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We only stayed the night so did not use the pool or other amenities. Room was spacious and very clean. Staff was polite and helpful. Breakfast included scrambled eggs, sausage links yogurt, waffles and much more.
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酒店回复: Dear David,Thank you for the perfect rating and for sharing such kind feedback. We’re delighted to hear you enjoyed the spacious, clean room, our polite and helpful staff, and the breakfast selection during your stay.We truly appreciate you choosing Country Inn & Suites Cedar Falls and look forward to welcoming you back again whenever you’re in the area.Warm regards,VinManagerCountry Inn & Suites by Radisson, Cedar Falls, IA
4.0分
家庭亲子
The breakfast wasnt appealing to me but im a picky eater. Everything was very clean and tidy. Staff is friendly.
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酒店回复: Dear Shannon,Thank you for sharing your feedback and for rating your stay with us positively. We’re glad to know you found everything clean and tidy and that our staff made a friendly impression.We appreciate your comments and hope to welcome you back again for another comfortable stay.Warm regards,VinManagerCountry Inn & Suites by Radisson, Cedar Falls, IA
5.0分
家庭亲子
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The rooms were nice and clean. The staff was kind, helpful and accommodating. The amenities were all great for the family to enjoy, the continential breakfast was good with lots of options available.
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酒店回复: Dear Stephanie,Thank you for the perfect rating and for sharing such wonderful feedback. We’re delighted to hear you enjoyed the clean rooms, our kind and accommodating staff, and the amenities your family was able to enjoy.We truly appreciate your stay and look forward to welcoming you and your family back again soon.Warm regards,VinManagerCountry Inn & Suites by Radisson, Cedar Falls, IA
3.0分
家庭亲子
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Overall, the hotel was ok. Our room was spacious and clean. The issue I had was our room did not lock. You did not need a key to open the door, anyone could just open the door. Even with the deadbolt locked and the hook lock, you could still get in from the outside. We did not realize this until it was too late, and we were leaving. Upon check out, there was no one at the desk to tell and there was just a drop box for the keys.
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酒店回复: Dear Brooke,Thank you for taking the time to share your feedback. We appreciate your comments and are glad to know you found the room spacious and clean.We sincerely apologize for any inconvenience you may have experienced during your stay. Your feedback is important to us, and we are continually working to improve the overall guest experience. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future.Warm regards,VinManagerCountry Inn & Suites by Radisson, Cedar Falls, IA
3.0分
家庭亲子
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Food was bare, the hot tub jets werent working correctly and blowing cold water, hair was in tub from who ever stayed there before us. For a booked hotel this even has been known for monthes and still no food for breakfast! That is what most people hope for when staying!
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酒店回复: Dear Christa,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced during your stay and appreciate you bringing your concerns to our attention.Your comments are valuable to us as we continue working to improve the overall guest experience. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay in the future.Warm regards,VinManagerCountry Inn & Suites by Radisson, Cedar Falls, IA
2.0分
其他
The room was fine however only one towel for two of us and there was no telephone in the room
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酒店回复: Dear Ronald,Thank you for taking the time to share your feedback. We’re sorry for any inconvenience you may have experienced and appreciate you bringing your concerns to our attention.Your comments help us continue improving, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,VinManagerCountry Inn & Suites by Radisson, Cedar Falls, IA
地理位置优越
非
Listed check-in time was 3 PM arrived at 4 PM to check in was told the room wasn’t ready. Ask the front desk clerk what was available. He said “you picked the cheapest room nothing is available for that price” I picked the first recommended room by *******. went back-and-forth with the guy for 20 minutes and then he said your room’s ready room was decently clean. We were only there to use the swimming pool didn’t stay the night didn’t eat breakfast. I just feel like if my room wasn’t ready something different would’ve been offered to me.
Hotel was in good condition, and has been updated, but still feels worn and tired. Rooms were clean, but would stay somewhere else next time when in the area.
We only stayed the night so did not use the pool or other amenities. Room was spacious and very clean. Staff was polite and helpful. Breakfast included scrambled eggs, sausage links yogurt, waffles and much more.
The breakfast wasnt appealing to me but im a picky eater. Everything was very clean and tidy. Staff is friendly.
The rooms were nice and clean. The staff was kind, helpful and accommodating. The amenities were all great for the family to enjoy, the continential breakfast was good with lots of options available.
Overall, the hotel was ok. Our room was spacious and clean. The issue I had was our room did not lock. You did not need a key to open the door, anyone could just open the door. Even with the deadbolt locked and the hook lock, you could still get in from the outside. We did not realize this until it was too late, and we were leaving. Upon check out, there was no one at the desk to tell and there was just a drop box for the keys.
Food was bare, the hot tub jets werent working correctly and blowing cold water, hair was in tub from who ever stayed there before us. For a booked hotel this even has been known for monthes and still no food for breakfast! That is what most people hope for when staying!
The room was fine however only one towel for two of us and there was no telephone in the room