酒店回复: Dear Noemi,Thank you for your kind review! We’re glad to hear you enjoyed a quiet and clean stay with us. Your comfort is our priority, and we hope to welcome you back again soon at Quality Inn Hemet.Warm regards,Quality Inn Hemet
4.0分
其他
原文
翻译提供方:Google
它离我要上班的地方很近,非常安静,停车位充足,还提供早餐。
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酒店回复: Dear Guest,Thank you for your review! We’re delighted to hear that our location was close to your workplace, that you found our property very quiet with good parking, and that you enjoyed our breakfasts. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!Sincerely,Quality Inn Hemet
5.0分
情侣出游
原文
翻译提供方:Google
按摩浴缸套房绝对值得
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酒店回复: Dear Gabriela,Thank you for the 10/10 rating! We’re thrilled to hear you enjoyed the Jacuzzi suite and found it totally worth it. We appreciate your stay and hope to welcome you back again soon for another relaxing visit.Best regards,Quality Inn Hemet
4.0分
其他
原文
翻译提供方:Google
舒适安全
1.0分
其他
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Not sure what the other reviewers saw but maybe they are not real? The room was filthy and looks like hasn’t been cleaned in years! The area is horrible which unfortunately I did not do enough research. Homeless in the parking lot, long term residents which includes an element not conducive to a safe feeling. We checked in then immediately checked out and went elsewhere. Beware if you stay here!
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酒店回复: Dear Mr. Goldman,Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. Our records show that your stay was for two nights, and no concerns were brought to our attention during that time. We always encourage guests to let us know right away if something isn’t right so we can promptly address it. Cleanliness, comfort, and safety remain top priorities for our team, and we’ll review your comments to ensure continued improvements.Sincerely,Quality Inn Hemet – San Jacinto
5.0分
其他
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The staff went above. I showed up at noon to check out the motel. I walked into the office to see if i could use the restroom. The gentalman gave me the key to a room close by. When i got back to the office i was checked in.
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酒店回复: Dear Mr. Kennedy,Thank you for your kind words and perfect score! We’re so glad our front desk team could make your visit smooth and welcoming. Providing exceptional service and convenience to our guests is always our goal. We truly appreciate your stay and hope to see you again soon.Sincerely,Quality Inn Hemet – San Jacinto
3.0分
其他
It's okay
Just average, which is fine for thistrip, but the breakfast was meager. Saw how skimpy it was and opted for a restaurant
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酒店回复: Dear Ms. Slaminko,Thank you for sharing your feedback with us. While we’re glad our hotel met your needs for this trip, we’re sorry to hear that our breakfast did not meet your expectations. Your comments are valuable, and we’ll review them with our team as we continue working to improve the experience for all our guests.Sincerely,Quality Inn Hemet – San Jacinto
3.0分
家庭亲子
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The staff was friendly And the room was relatively clean but there were stains on the bed pillow sheets and the towels. Also, it said buffet breakfast so I was expecting eggs, sausage, etc. but they had limited food options. For a last minute place to sleep it was fine.
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酒店回复: Dear Christine,Thank you for sharing your feedback. We’re glad to hear our staff was friendly and that you found the room relatively clean. We sincerely apologize for the stained linens and for the disappointment with the breakfast selection. Your comments are very helpful, and we will be reviewing them with our team to ensure improvements are made.We appreciate you giving us a chance for your last-minute stay and hope to welcome you again for a more comfortable experience.Sincerely,Quality Inn Hemet – San Jacinto
1.0分
商务出差
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Do not stay here!
I am a travel nurse and booked this hotel to rest after a night shift before a long drive home. When I returned early in the morning, exhausted after work, my room key no longer worked. The front desk clerk was asleep and, once woken, gave me replacement keys that also failed. She refused to check the door herself and instead moved me to another room—which was filthy with soiled linens. After further complaints, I was given a third room that was marginally clean, but by then I had to sleep in my scrubs without access to my belongings.
The issue was later blamed on dead batteries in the door lock. By the time it was fixed and I finally had access to my room, it was too late to matter. I received no apology, no refund, and no meaningful resolution. Despite repeated follow-ups, management only offered a $40 discount on a future stay—completely inadequate.
I should have known it would be bad when I checked in I noticed the key card holder had the room number whited out and written over, clearly reused many times—unprofessional and unsanitary.
This property is poorly managed, unclean, and dismissive of guest concerns. I paid for a room I couldn’t properly use and left without the rest or basic comfort I had booked. Avoid this hotel.
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酒店回复: Dear Elissa,We’re very sorry to hear about your experience and the inconveniences you encountered during your stay. This is not the level of service we strive to provide, and your feedback has been shared with our team to ensure improvements are made. We appreciate you bringing this to our attention.Sincerely,Quality Inn Hemet – San Jacinto
朋友很满意
这里非常漂亮、干净,而且没有噪音,因此您可以休息。
它离我要上班的地方很近,非常安静,停车位充足,还提供早餐。
按摩浴缸套房绝对值得
舒适安全
Not sure what the other reviewers saw but maybe they are not real? The room was filthy and looks like hasn’t been cleaned in years! The area is horrible which unfortunately I did not do enough research. Homeless in the parking lot, long term residents which includes an element not conducive to a safe feeling. We checked in then immediately checked out and went elsewhere. Beware if you stay here!
The staff went above. I showed up at noon to check out the motel. I walked into the office to see if i could use the restroom. The gentalman gave me the key to a room close by. When i got back to the office i was checked in.
It's okay
Just average, which is fine for thistrip, but the breakfast was meager. Saw how skimpy it was and opted for a restaurant
The staff was friendly And the room was relatively clean but there were stains on the bed pillow sheets and the towels. Also, it said buffet breakfast so I was expecting eggs, sausage, etc. but they had limited food options. For a last minute place to sleep it was fine.
Do not stay here!
I am a travel nurse and booked this hotel to rest after a night shift before a long drive home. When I returned early in the morning, exhausted after work, my room key no longer worked. The front desk clerk was asleep and, once woken, gave me replacement keys that also failed. She refused to check the door herself and instead moved me to another room—which was filthy with soiled linens. After further complaints, I was given a third room that was marginally clean, but by then I had to sleep in my scrubs without access to my belongings.
The issue was later blamed on dead batteries in the door lock. By the time it was fixed and I finally had access to my room, it was too late to matter. I received no apology, no refund, and no meaningful resolution. Despite repeated follow-ups, management only offered a $40 discount on a future stay—completely inadequate.
I should have known it would be bad when I checked in I noticed the key card holder had the room number whited out and written over, clearly reused many times—unprofessional and unsanitary.
This property is poorly managed, unclean, and dismissive of guest concerns. I paid for a room I couldn’t properly use and left without the rest or basic comfort I had booked. Avoid this hotel.