Overall the hotel was clean. The room clean. The bathroom was extremely worn and needs updating/repaired. The shower curtain was about to fall off the wall, it was so crooked that the curtain would slide open to middle of the rod. Impossible to keep water off the floor. The water pressure was almost non-existent. You couldn't control water temperature, it was either all hot or all cold, nothing in between. Bed only had two very flat pillows.
5.0分
其他
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The room was clean,beds were nice,the only downside is stairs because my girlfriend can't do stairs but they were accommodating and they worked with me on the stairs issues.
1.0分
其他
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This hotel was extremely disgusting. Room had a hole in the ceiling wall. Pillow cases were dirty, towels provided were not clean. Air conditioner did not work. Front desk staff not friendly. Worst experience would NOT RECOMMEND!!!!
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and want to sincerely apologize for the condition of your room and the service you received. This is far below the standards we aim to provide.We take your comments very seriously. Our team is already reviewing the issues you mentioned — including room cleanliness, maintenance concerns, and customer service — to ensure they are addressed immediately.We never want a guest to leave feeling this disappointed, and we would appreciate the opportunity to make it right. If you’re willing, please contact us directly at your convenience so we can discuss this further and work toward a resolution.Thank you again for bringing these matters to our attention.
3.0分
其他
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Room 208. The bathroom tub needs to be replaced, the ceiling has an home over the tub, the shower curtain was not working properly. Dusty in the living area.
Nice fridge & Tv
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酒店回复: Thank you for sharing your feedback about your stay in Room 208. We sincerely apologize for the issues you encountered with the bathroom and cleanliness. Your comments have been shared with our maintenance and housekeeping teams to ensure these concerns are addressed immediately. We’re glad to know you enjoyed the fridge and TV in the room. We appreciate your honesty and hope to have the opportunity to provide you with a much-improved experience on your next visit
2.0分
朋友出游
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Wi-fi was not accessible at all. Only 20 tv channels available. Smoke alarm on table instead of ceiling. Tub faucet dripped. No waste basket in bathroom. Staff didn't seem to care. Bed was comfortable.
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酒店回复: Thank you for your feedback. We're sorry to hear that your stay did not meet expectations and appreciate you bringing these concerns to our attention. This is not the experience we aim to provide, and your comments will be shared with the appropriate teams to help us improve. We’re glad to hear you found the bed comfortable, and we hope to have the opportunity to offer you a better stay in the future.
4.0分
其他
The heating system was very noisy all night. Also there was no fire alarm in the room. All that was there was the base.Other than that the room was very clean.
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酒店回复: Thank you for your feedback. We're really glad to hear that you found the room very clean. We do apologize for the noise from the heating system and the issue with the fire alarm base, both are important concerns, and we’ll make sure they’re addressed promptly. Your comments help us improve, and we hope to provide you with an even better experience in the future.
3.0分
其他
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No issues but always check to make sure that your shower or bath is working properly to let them know cause I just had a bath and no shower even though there is a shower head and everything, just need to do. Parking no issues and friendly people always and was a clean room
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酒店回复: Thank you for your feedback! We’re glad to hear you found the room clean, parking convenient, and our team friendly. We appreciate you mentioning the shower issue — we’ll make sure our maintenance team checks it right away. We hope to welcome you back again soon!
1.0分
其他
Mold and leaks in the bathroom, the TV didn't work, generally unclean. But it was the only place available during homecoming so we were stuck
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酒店回复: Thank you for your feedback, and we are truly sorry to hear about the issues you experienced during your stay. That’s not the standard we aim to uphold. We take concerns like mold, maintenance problems, and cleanliness very seriously, and we will be addressing each of these with our team immediately.
4.0分
其他
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Easy to find parking, no elevators, room was fairly clean the fridge and mirror were dirty, comfortable beds, breakfast was very limited and not well maintained, inwent to the lobby to purchase drinks and snacks twice no one came to help even after calling the number on the sign hanging up
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酒店回复: Thank you for sharing your experience with us. We’re happy to hear you found parking easy and the beds comfortable. I’m sorry about the cleanliness issues and that you had trouble getting help at the lobby. Breakfast can feel a bit crowded when many guests come down at the same time, but we do our best to keep everything stocked. Next time, please ring the small bell on the pillar at the front desk, someone will be right there to help. We really appreciate your feedback and hope to see you again soon.
总的来说，这是一家干净整洁的酒店。床不是很舒服，但酒店本身很干净，而且地段也很好。
Overall the hotel was clean. The room clean. The bathroom was extremely worn and needs updating/repaired. The shower curtain was about to fall off the wall, it was so crooked that the curtain would slide open to middle of the rod. Impossible to keep water off the floor. The water pressure was almost non-existent. You couldn't control water temperature, it was either all hot or all cold, nothing in between. Bed only had two very flat pillows.
The room was clean,beds were nice,the only downside is stairs because my girlfriend can't do stairs but they were accommodating and they worked with me on the stairs issues.
This hotel was extremely disgusting. Room had a hole in the ceiling wall. Pillow cases were dirty, towels provided were not clean. Air conditioner did not work. Front desk staff not friendly. Worst experience would NOT RECOMMEND!!!!
Room 208. The bathroom tub needs to be replaced, the ceiling has an home over the tub, the shower curtain was not working properly. Dusty in the living area.
Nice fridge & Tv
Wi-fi was not accessible at all. Only 20 tv channels available. Smoke alarm on table instead of ceiling. Tub faucet dripped. No waste basket in bathroom. Staff didn't seem to care. Bed was comfortable.
The heating system was very noisy all night. Also there was no fire alarm in the room. All that was there was the base.Other than that the room was very clean.
No issues but always check to make sure that your shower or bath is working properly to let them know cause I just had a bath and no shower even though there is a shower head and everything, just need to do. Parking no issues and friendly people always and was a clean room
Mold and leaks in the bathroom, the TV didn't work, generally unclean. But it was the only place available during homecoming so we were stuck
Easy to find parking, no elevators, room was fairly clean the fridge and mirror were dirty, comfortable beds, breakfast was very limited and not well maintained, inwent to the lobby to purchase drinks and snacks twice no one came to help even after calling the number on the sign hanging up