酒店回复: 안녕 현,잠시 시간을 내어 설문 조사를 완료해 주셔서 감사합니다. 나와 직원들은RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE는 숙박 후 4/5 점수에 감사드립니다. 직원들의 친절함과 객실의 청결도에 만족하셨다니 정말 기쁩니다. 우리의 목표는 모든 손님에게 깨끗하고 편안한 숙박을 제공하는 것이며 귀하의 방문을 통해 이를 달성하게 된 것을 자랑스럽게 생각합니다.소음으로 인한 불편에 대해 진심으로 사과드립니다. 직원과 저는 귀하의 리뷰를 게시해 주셔서 다시 한 번 감사드립니다. 우리는 앞으로 당신을 다시 환영하기를 기대합니다!감사합니다,TiannaRediResponse Specialist
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem Aufenthalt im Red Roof PLUS+ & Suites Virginia Beach – Seaside mitzuteilen. Wir freuen uns sehr über Ihr positives Feedback! Es ist uns eine große Freude zu wissen, dass Sie einen angenehmen Aufenthalt hatten. Wir legen großen Wert auf exzellenten Service und schätzen Ihre Anerkennung sehr.Wir hoffen, Ihnen auch in Zukunft großartige Erlebnisse bieten zu können. Red Roof und ich bedanken uns nochmals herzlich für Ihre Bewertung. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen, DevineRed Roof ManagementRediResponse-Spezialist
2.0分
家庭亲子
原文
翻译提供方：Google
门没有关好
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ & Suites Virginia Beach - Seaside. Please accept our sincerest apologies for the issue you had with the door. Please know that at Red Roof we always try to provide all our guest with the best experience.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for your comments and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Very truly yours,AnthonioRed Roof Management RediResponse Specialist
5.0分
情侣出游
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The staff was incredibly friendly, courteous and kind. The hotel was so clean and smelled fresh. Beds were super comfortable. The bathroom was spotlessly clean. Conveniently located across the street from the beach. Very nice hotel and would recommend to everyone.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof PLUS+ & Suites Virginia Beach - Seaside. It's wonderful to hear you enjoyed your stay with us! We're delighted that our staff's friendliness and attentiveness made a positive impression. We're also thrilled that you found our beds comfortable and our location convenient for beach access.We aim to provide you with an exceptional experience at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,HannahRed Roof Management RediResponse Specialist
5.0分
其他
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On day 1 the hot water was not working I went to the front desk to make them aware within 2 hours the hot water was back on, and the lady working the front desk was so helpful.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ & Suites Virginia Beach – Seaside. While I am sorry to hear about the initial inconvenience with the hot water, I am pleased to hear that our team addressed it promptly. It's good to know that the front desk staff was helpful.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
4.0分
情侣出游
Everything was great. Downside is thin walls and hearing people through them talk and such
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ & Suites Virginia Beach - Seaside. We're delighted you enjoyed your stay. However, we apologize for the noise issues you mentioned.Thank you again for sharing your experience. I hope you will allow us the opportunity to provide you with an improved experience during your next visit at Red Roof.Sincerely, ErikaRed Roof Management RediResponse Specialist
5.0分
商务出差
Partial ocean view was worth it! Great staff with excellent customer service! Best maintained Red Roof Inn I’ve seen! Very clean as well with comfy beds!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ & Suites Virginia Beach – Seaside. We are so pleased you found the partial ocean view worth the stay. It's fantastic to know our staff provided excellent customer service and that you found our hotel to be well-maintained, clean, and comfortable. We're always working to ensure our guests have the best possible experience, and your review validates our efforts.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LeahRed Roof ManagementRediResponse Specialist
3.0分
其他
Rooms were better than expected. Though everything outside of that could use improvement. Including the breakfast. Staff was great though.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof PLUS+ & Suites Virginia Beach – Seaside. It's wonderful to hear you found the rooms exceeded expectations! I understand that the rest of your experience, especially the breakfast, didn't quite meet the same standard. We're glad our staff made a positive impression.We appreciate you bringing this to our attention and we'll certainly use your feedback to improve those areas. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
非常不错的酒店，最近重新装修过，位置很好，离11街木板路很近。不过临街的房间能听到太平洋高速公路的噪音，员工很棒很乐于助人，早餐也足够好了。
汽车旅馆，不能要求太高。早上有战斗机从头顶飞过
住一天左右还是可以的。前台很友善，所有流程都进展很快。房间很大，从房间前面和后面都能看到很好的景色。很干净。但根本不隔音，所以皮肤敏感的人可能会很难入睡。你可以听到游泳池的噪音和街道的噪音。而且空调就在床边，所以很冷。空调大了就潮湿，一开就冷，噪音也大。结论。性价比很高的住宿。无意重访
非常好
门没有关好
The staff was incredibly friendly, courteous and kind. The hotel was so clean and smelled fresh. Beds were super comfortable. The bathroom was spotlessly clean. Conveniently located across the street from the beach. Very nice hotel and would recommend to everyone.
On day 1 the hot water was not working I went to the front desk to make them aware within 2 hours the hot water was back on, and the lady working the front desk was so helpful.
Everything was great. Downside is thin walls and hearing people through them talk and such
Partial ocean view was worth it! Great staff with excellent customer service! Best maintained Red Roof Inn I’ve seen! Very clean as well with comfy beds!
Rooms were better than expected. Though everything outside of that could use improvement. Including the breakfast. Staff was great though.