酒店回复: We do not offer daily room service for shorter stays. We do offer to change out towels and offer the in room amenities at the Front Desk for guest needs. We appreciate your comments.
5.0分
情侣出游
原文
翻译提供方：Google
非常友好，推荐。房间很干净，一切都很完美。谢谢。
酒店回复: Thank you for your positive feedback and review.
4.0分
其他
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Nice hotel for a budget stay. Friendly staff. While the area isn’t great, we didn’t feel unsafe at the hotel or in the parking lot. I have stayed here once before and would stay again.
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酒店回复: Dear Loyal Guest,Thank you for taking the time to share your feedback about your experience at the Red Roof PLUS+ Tempe - Phoenix Airport. We appreciate you taking the time to leave a review. We're so glad to know you found our hotel nice for a budget stay. Our friendly staff is always happy to help our guests. Thank you for noting that you felt safe on our property and that you would consider staying with us again.We would be delighted to welcome you back to Red Roof in the future. It would be our pleasure to demonstrate the positive strides we've made to enhance your experience with us.Sincerely,JMRed Roof Management RediResponse Specialist
2.0分
商务出差
Saw numerous bugs during my stay, luckily not in my room. Staff was okay, overall wouldn’t recommend.
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酒店回复: Thank you for your feedback and concerns noted in your review. Obviously due to the heavy Rain and Dust Storms we experienced during the past weekend, and being a desert state, we may experience unforeseen issues including water and related desert pests during these uncontrollable events. We appreciate your understanding.
5.0分
家庭亲子
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We spent only one night here but it was better than we expected. The staff is very friendly and helpful. The room was very clean, comfortable and free of smoke smell, clean towels and good quality amenities. The air conditioning was perfect. I highly recommend it.
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酒店回复: Thank you for your positive review about your recent stay with us. We appreciate your feedback.
4.0分
情侣出游
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The staff was nice and friendly, especially the lady who checked us in the first night. The only down was that our A/C unit could get a little loud when it spuddered but it wasn't very loud.
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酒店回复: Thank you for your review and comments regarding your recent stay with us at the Red Roof Plus Tempe. We appreciate your comments and will take a look at the AC. I hope that you enjoyed your convention. Best regards,
前台女士态度很差，我不确定她是不是故意的，但仅仅是办理入住的几分钟时间，我就想取消预订去别的地方了。酒店没有班车，而且描述也更新了，因为我有截图证明之前写着现金支付最好，但她却非常粗鲁地、带着不屑地告诉我他们已经四年不收现金了。其他员工都很棒。房间里没有微波炉和冰箱，我以为现在双人房这些都是标配了。泳池很小，晚上灯光也不足。
经理的态度极其不友好，竟然想让我在他们打扫房间的时候离开？经理还不断地从我的卡里扣钱，完全没有任何解释。真不知道还有谁是这样经营生意的，这位经理实在需要好好反省一下。
糟糕的体验
没有冰箱，房间一般般
附近真的没有餐厅。我们点了炸丸子，服务员会提供餐巾纸。我们得自己拿下来，那些旧的餐巾纸我们得自己拿回来。我们在那里住了四个晚上，没有清洁工来打扫房间。也没有卫生纸，所以我们得去前台要。
非常友好，推荐。房间很干净，一切都很完美。谢谢。
Nice hotel for a budget stay. Friendly staff. While the area isn’t great, we didn’t feel unsafe at the hotel or in the parking lot. I have stayed here once before and would stay again.
Saw numerous bugs during my stay, luckily not in my room. Staff was okay, overall wouldn’t recommend.
We spent only one night here but it was better than we expected. The staff is very friendly and helpful. The room was very clean, comfortable and free of smoke smell, clean towels and good quality amenities. The air conditioning was perfect. I highly recommend it.
The staff was nice and friendly, especially the lady who checked us in the first night. The only down was that our A/C unit could get a little loud when it spuddered but it wasn't very loud.