My door lock didn’t work and they had no one to fix it and no other rooms available. I had to leave and had to drive 4 hours home. They were not helpful in helping me
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酒店回复: We're very sorry to hear about your experience and the inconvenience it caused you. A malfunctioning door lock is a serious issue, and we sincerely apologize for not being able to resolve it promptly. We also apologize for not having another room available to offer as an alternative solution. We understand how frustrating it must have been to have to cut your stay short and drive such a long distance. Your feedback highlights a gap in our service, and we are taking steps to ensure situations like this are handled more effectively in the future.
1.0分
其他
The place was disgustingly dirty. I did not stay there. I was told by the staff at the location that I would to be charged. I was charged
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酒店回复: We're very sorry to hear about your experience and that the condition of the property did not meet your expectations. Cleanliness is something we take seriously, and we regret that this was not reflected during your visit. We also apologize for any confusion or inconvenience caused by the charge. I did look into the charge; this was an incidental hold that was released on 10/2/2025. We apologize for the delay.
2.0分
其他
Upon arrival there was a bike gang in the parking lot, and random men sitting in their pick-up trucks.
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酒店回复: Thank you for your feedback we are working to improve every day. All guests are welcome at the hotel.
2.0分
其他
Would not stay again. Smells awful, broken showers, tub would not drain. No elevator
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酒店回复: Thank you for your feedback. I’m very sorry to hear about the unpleasant smell, broken shower, and drainage issues. These issues are not reflective of the experience we aim to provide, and your comments have been shared with our maintenance and housekeeping teams for immediate attention.
2.0分
情侣出游
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The TV didnt work so moved to another room. They provided a list of chanels but no directions on how to use. Both rooms had cigerette smoke order.. Was told it was becaise it was damp?? Breakfast cereal stale. Blueberry muffins raw in middle etc
Would not stay again or recomend.
酒店回复: Thank you for your feedback we are working to improve every day.
3.0分
其他
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Breakfast options were good enough. Beds were good. Internet was spotty. Would be a great place if cleanliness was a priority. Wall paper around the ac unit was peeling off and mold was forming enough to give a musty smell in the room. What appeared to be alien snot or some other bodily fluid flung on the wall that you had to look at while in bed, seemed apparent enough the cleaning staff should have seen and addressed. Some better management and this place would be very nice.
酒店回复: Thank you for your feedback we are working to improve every day.
感觉很一般的酒店，大概是因为毕业季的原因，价格几乎翻倍了，酒店设施比较老一些了，但如果在平时住，也算OK了。
总体来说，我们的房间很干净。在楼梯间看到一只蟑螂。我拄着拐杖，住在二楼的房间，这家酒店没有电梯。他们确实给我安排了一间一楼的房间，闻起来有霉味，地毯看起来好久没吸尘了。所以我不得不拄着拐杖爬上楼梯。
我们预订了一张特大号床，结果得到了一间带一张双人床的无障碍客房。房间里的地毯很潮湿，整个房间都有霉味或黑霉味。整个酒店的走廊上都有黑霉斑块，油漆剥落，灰泥脱落。床垫又旧又脏，很不舒服。停车场光线不好。我们试图拿回钱然后离开，但遇到了困难。我仍在努力拿回我的钱。
从来没有去过酒店却无法办理入住手续 - 超过入住时间 2 小时。员工粗鲁至极
My door lock didn’t work and they had no one to fix it and no other rooms available. I had to leave and had to drive 4 hours home. They were not helpful in helping me
The place was disgustingly dirty. I did not stay there. I was told by the staff at the location that I would to be charged. I was charged
Upon arrival there was a bike gang in the parking lot, and random men sitting in their pick-up trucks.
Would not stay again. Smells awful, broken showers, tub would not drain. No elevator
The TV didnt work so moved to another room. They provided a list of chanels but no directions on how to use. Both rooms had cigerette smoke order.. Was told it was becaise it was damp?? Breakfast cereal stale. Blueberry muffins raw in middle etc
Would not stay again or recomend.
Breakfast options were good enough. Beds were good. Internet was spotty. Would be a great place if cleanliness was a priority. Wall paper around the ac unit was peeling off and mold was forming enough to give a musty smell in the room. What appeared to be alien snot or some other bodily fluid flung on the wall that you had to look at while in bed, seemed apparent enough the cleaning staff should have seen and addressed. Some better management and this place would be very nice.