酒店回复: Thank you for letting us know about your stay. We use this information to retrain and make improvements. We are in the process if making much needed improvements.
4.0分
家庭亲子
原文
翻译提供方：Google
工作人员在门前抽烟所以有烟味
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酒店回复: We are sorry that you had this problem and we have already taken steps tp prevent this from happening in the future.
2.0分
家庭亲子
原文
翻译提供方：Google
挂毯剥落、发霉、带孔的浴室毛巾
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酒店回复: Thank you for taking your time to give us an honest review. We are working hard with our team to make improvements.
3.0分
其他
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I had a very bad experience friday night.I spoke to management and corporate and requested a refund for friday and saturday night.
They told me to email you guys and ask for the.Refund and that you would email them that they have already spoken to corporate and the owners, and it is approved
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酒店回复: I am glad we could accommodate your request. We hope you will give us another chance to host your stay in the future.
3.0分
其他
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October 23, 2025
We were greeted by a smart, intelligent young lady. She was polite, professional & informative. She offered assistance with any issues that might arrive.
The carpet & tub needs to be updated,
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酒店回复: Thank you for sharing your experience! We’re so glad to hear our front desk team made you feel welcome and well taken care of — we’ll be sure to share your kind words with them. We also appreciate your feedback regarding the carpet and tub; updates like these are being reviewed as we continue improving our guest experience. We hope to welcome you back soon!
3.0分
其他
The hotel is extremely dated wallpaper peeling off the wall no coffee in the morning for breakfast… Shower needs a complete overhaul
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet expectations. We understand how important comfort and amenities are to our guests, and we regret that the condition of the room and the breakfast service fell short. We appreciate you bringing these issues to our attention and hope you’ll consider giving us another chance to provide you with a much better experience in the future.
4.0分
其他
Breakfast was limited but fair for the price. Bed was very comfortabla and room clean. All I needed after hours of driving.
酒店回复: Thank you for staying at the Quality Inn Cortland.
5.0分
家庭亲子
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For the price you pay, it's a quaint little hotel! It was clean, comfortable and quiet! The staff was friendly and checked in with us often. The breakfast didn't have any hot options other than waffles and bagels, but it was still a nice spread for being included in the price. This was our second stay, and it was overall a great experience!
酒店回复: Thank you for staying at the Quality Inn Cortland.
1.0分
其他
Very old! Needs a serious facelift. Had to switch rooms bc the toilet wouldn’t flush. Then the toilet in the second room broke as well and would not flush.
酒店回复: Thank you for your feedback we are working to improve every day.
地方很干净，服务也不错。
这是一次我不想再住的经历太脏而且破墙
工作人员在门前抽烟所以有烟味
挂毯剥落、发霉、带孔的浴室毛巾
I had a very bad experience friday night.I spoke to management and corporate and requested a refund for friday and saturday night.
They told me to email you guys and ask for the.Refund and that you would email them that they have already spoken to corporate and the owners, and it is approved
October 23, 2025
We were greeted by a smart, intelligent young lady. She was polite, professional & informative. She offered assistance with any issues that might arrive.
The carpet & tub needs to be updated,
The hotel is extremely dated wallpaper peeling off the wall no coffee in the morning for breakfast… Shower needs a complete overhaul
Breakfast was limited but fair for the price. Bed was very comfortabla and room clean. All I needed after hours of driving.
For the price you pay, it's a quaint little hotel! It was clean, comfortable and quiet! The staff was friendly and checked in with us often. The breakfast didn't have any hot options other than waffles and bagels, but it was still a nice spread for being included in the price. This was our second stay, and it was overall a great experience!
Very old! Needs a serious facelift. Had to switch rooms bc the toilet wouldn’t flush. Then the toilet in the second room broke as well and would not flush.