酒店回复: Hello Pedro Alberto,Agradecemos sus comentarios sobre su experiencia en nuestro hotel y nos alegra saber que disfrutó de la atención del personal. Tomamos nota sobre el estado de los materiales en el baño y apreciaremos su observación. Su opinión es importante para nosotros y nos ayuda a continuar mejorando. Esperamos que considere quedarnos nuevamente en el futuro para vivir otra experiencia en la naturaleza.
4.0分
其他
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Will be back again
The pillows are extremely comfortable I slept better than I have in a long time. Checkin was quick and easy. Location away from waterparks quite area.
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酒店回复: Hello Carol,Thank you for sharing your experience! We're thrilled to hear that you found our pillows so comfortable and that the check-in process was smooth. It's great that the quiet location met your needs as well. We appreciate your feedback and hope to welcome you back for another restful stay in the future.
5.0分
其他
The room was clean, I honestly didn't need much of staff help other than checking in and checking out but those interactions were fast and polite.
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酒店回复: Hello Jose Alfredo,Thank you for sharing your experience! We're pleased to hear that you found your room clean and enjoyed the quick and polite service during check-in and check-out. We strive to provide a seamless experience for our guests and appreciate your feedback. If you have any additional comments or suggestions for us, we're always interested in hearing more about your stay. We hope to welcome you back in the future!
5.0分
其他
Clean, comfortable room. It was really quiet this particular weekend too. We’ll stay here again.
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酒店回复: Hello Rebekah,Thank you for taking the time to share your positive experience! We’re delighted to hear that you found your room clean and comfortable, and that you enjoyed the peaceful atmosphere. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.
4.0分
情侣出游
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Clean basic room for 2 nights, can tell was recently renovated. We liked that breakfast was included which also had hot items - just wish went bit longer than 6-9am. No issues and price was great for the Dells
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酒店回复: Hello Amy,Thank you for sharing your feedback about your recent stay. We're glad to hear you enjoyed the clean room, renovations, and breakfast offerings. We appreciate your suggestion regarding extending breakfast hours, as we always strive to enhance our guest experience. Your insights are invaluable, and we hope to welcome you back for another enjoyable stay in the future.
4.0分
其他
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There was some dark moldy stuff on the shower glide (bottom part). Need to provide "sleeves" for the coffee cups because to hold it without the sleeve burns your hand.
The breakfast was nice.
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酒店回复: Hello Larry,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you enjoyed the breakfast. Your comments about the shower glide and coffee cup sleeves are valuable and will be shared with our team for consideration as we strive to enhance our guest experience. We appreciate your input and hope to welcome you back in the future for an even better stay.
4.0分
其他
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room was very nice remodeled. helpful when needed a/c turned on y staff. we had adjoining rooms. the suite was weird as tv didn't turn toward main bed. another idea would be to have body gel on shower pumps. breakfast ok. nice location.
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酒店回复: Hello Diana,Thank you for your feedback regarding your recent stay. We're pleased to hear you enjoyed the remodeled room and found our staff helpful. Your suggestions about the TV placement and shower amenities are valuable and will be shared with the appropriate team for consideration. We appreciate your input on breakfast and are glad to know you liked our location. Thank you for taking the time to share your thoughts with us.
3.0分
其他
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Our room appeared to be ok, but upon closer inspection, the room above us must have flooded and there were brown water stains in the bathroom on the ceiling and door. The sink did not drain. The bathtub drain worked but there was a ring halfway up the tub from a previous situation. Bed was really comfortable. Phone message light kept blinking but there were no messages to be found. Breakfast was not as good as other hotels we’ve stayed at recently. We saved money on this hotel but will not stay here again.
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酒店回复: Hello Noel,Thank you for sharing your experience with us. We appreciate your feedback regarding the condition of your room and the issues you encountered. It's great to hear that you found the bed comfortable, but we regret that other aspects of your stay did not meet your expectations. Your comments about breakfast and the room conditions will be forwarded for review. We wish you the best in your future travels and hope you find accommodations that better suit your needs.
清洁人员非常棒，泳池还算干净，但能看出一些磨损痕迹。早餐不太好，在免费早餐的酒店里算是比较差的了。前台工作人员基本形同虚设，我们办理入住时屏幕上还留着上一位入住客人的信息。房卡在退房时间前就失效了。我们其中一个房间的房卡在退房前一天就不能用了，另一个房间的房卡则是在退房当天早上8点前就失效了，幸好我们在装车的时候房间里还有人。冲马桶时淋浴间会发出噪音，感觉房间的建造质量不太好。现在住起来还不错，价格也合理，客房清洁人员工作非常出色，我怎么夸他们都不过分，床很舒服，现在一切都运转良好。我只是担心随着时间的推移，东西会损坏且得不到及时维修（我们浴缸上有一个很大的缺口），但趁着设施还比较新，对于想探索威斯康星戴尔斯的人来说，这应该是一个不错的住宿地点。
酒店翻新了，很干净，价格便宜，是不错的选择
大堂有热水免费咖啡，有游泳池
床单面有点小污迹 但可接受
满意的住宿
酒店周围自然环绕，满足您舒适入住的所有要求。浴室里有些材料已经生锈了，但仅此而已。服务很棒！
Will be back again
The pillows are extremely comfortable I slept better than I have in a long time. Checkin was quick and easy. Location away from waterparks quite area.
The room was clean, I honestly didn't need much of staff help other than checking in and checking out but those interactions were fast and polite.
Clean, comfortable room. It was really quiet this particular weekend too. We’ll stay here again.
Clean basic room for 2 nights, can tell was recently renovated. We liked that breakfast was included which also had hot items - just wish went bit longer than 6-9am. No issues and price was great for the Dells
There was some dark moldy stuff on the shower glide (bottom part). Need to provide "sleeves" for the coffee cups because to hold it without the sleeve burns your hand.
The breakfast was nice.
room was very nice remodeled. helpful when needed a/c turned on y staff. we had adjoining rooms. the suite was weird as tv didn't turn toward main bed. another idea would be to have body gel on shower pumps. breakfast ok. nice location.
Our room appeared to be ok, but upon closer inspection, the room above us must have flooded and there were brown water stains in the bathroom on the ceiling and door. The sink did not drain. The bathtub drain worked but there was a ring halfway up the tub from a previous situation. Bed was really comfortable. Phone message light kept blinking but there were no messages to be found. Breakfast was not as good as other hotels we’ve stayed at recently. We saved money on this hotel but will not stay here again.