Heating/AC unit was not fully functional. Vending machine for pop/water was broken and front desk didn't even know. Front desk people didn't really care about their job (checkin/checkout took too long, unaware of issues).
2.0分
其他
My card was charged twice and the manage was supposed to call me back to fix the issue. I never received the call back.
1.0分
家庭亲子
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Bad experience!! Our downstairs room had cockroaches!! We didn’t complete our stay, we had to leave! The manager very evasive did not believe me when I stated there are roaches! Hello!!! Why would we leave at 1am!!! This place appears clean but the roaches are there! I wouldn’t trust anything in there!
4.0分
其他
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Decent Stay in Lathrop
The hotel rooms are starting to look worn, staff are nice, breakfast meets my needs and the bed was comfortable. A good spot for the money while passing through town.
5.0分
其他
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We've stayed here several times now and keep them in back. The only thing we noticed this time was the coffee pod from the previous occupant was still in the we like those coffee maker.
4.0分
其他
Pool was cold not heated.
Breakfast was good. Bed was too firm for my liking
1.0分
家庭亲子
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The room has roaches, we only stayed for 2 hours and left! Ended up driving home. When we told the front desk that there’s roaches in the room and we are checking out she didn’t even offer a refund! We were just disgusted and left. I wouldn’t trust the complimentary breakfast!!!
4.0分
其他
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Hospitality
Stayed there before. Went back because of that history. Know the area but now has a few changes. Hotel is the same as always, comfortable quiet. Breakfast was ok. I taught a guy, while he had trouble, to make a waffle.
4.0分
情侣出游
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My wife is pre-diabetic so she has to watch her sugar intake. The breakfast was a little disappointing. The posted menu listed hard boiled eggs, granola and fruit, etc.
Reality was no hard boiled eggs and only apples. The scrambled eggs and sausages were passable but there was no granola - only Cheerios, corn flakes and bran flakes. All the yogurts were sweetened - no plain (Greek would have been great too), the waffles were large and good.
Rooms were good and roomy. Bathroom was adequate and clean. We couldn’t figure out the air conditioner, but it worked great and really cooled off the room, but kept running and had to be shut off manually until it got hot in the room and then it had to be turned on manually again.
Except for the breakfast it was overall a good, clean place to stay.
我们很快就会回来
Heating/AC unit was not fully functional. Vending machine for pop/water was broken and front desk didn't even know. Front desk people didn't really care about their job (checkin/checkout took too long, unaware of issues).
My card was charged twice and the manage was supposed to call me back to fix the issue. I never received the call back.
Bad experience!! Our downstairs room had cockroaches!! We didn’t complete our stay, we had to leave! The manager very evasive did not believe me when I stated there are roaches! Hello!!! Why would we leave at 1am!!! This place appears clean but the roaches are there! I wouldn’t trust anything in there!
Decent Stay in Lathrop
The hotel rooms are starting to look worn, staff are nice, breakfast meets my needs and the bed was comfortable. A good spot for the money while passing through town.
We've stayed here several times now and keep them in back. The only thing we noticed this time was the coffee pod from the previous occupant was still in the we like those coffee maker.
Pool was cold not heated.
Breakfast was good. Bed was too firm for my liking
The room has roaches, we only stayed for 2 hours and left! Ended up driving home. When we told the front desk that there’s roaches in the room and we are checking out she didn’t even offer a refund! We were just disgusted and left. I wouldn’t trust the complimentary breakfast!!!
Hospitality
Stayed there before. Went back because of that history. Know the area but now has a few changes. Hotel is the same as always, comfortable quiet. Breakfast was ok. I taught a guy, while he had trouble, to make a waffle.
My wife is pre-diabetic so she has to watch her sugar intake. The breakfast was a little disappointing. The posted menu listed hard boiled eggs, granola and fruit, etc.
Reality was no hard boiled eggs and only apples. The scrambled eggs and sausages were passable but there was no granola - only Cheerios, corn flakes and bran flakes. All the yogurts were sweetened - no plain (Greek would have been great too), the waffles were large and good.
Rooms were good and roomy. Bathroom was adequate and clean. We couldn’t figure out the air conditioner, but it worked great and really cooled off the room, but kept running and had to be shut off manually until it got hot in the room and then it had to be turned on manually again.
Except for the breakfast it was overall a good, clean place to stay.