酒店回复: Dear Laura,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
2.0分
其他
展开
Tough Night
Woke up this morning with many small insect bites. I am assuming they are bedbug, as nothing was flying in the room.
Left at 8 am and the office was locked and empty, so there was no one to even notify.
This appears to be a refurbished mid-century Holiday Inn.
展开
酒店回复: Dear Denis,We understand how concerning it is to wake up with insect bites, and your comments will be reviewed with our housekeeping and maintenance teams to ensure this matter is addressed with urgency. We also note your feedback about the office not being attended in the morning, as guest support at all times is very important. Your observations will help us focus on improving both comfort and service for future stays.Sincerely, Hotel Manager
1.0分
家庭亲子
Everything was broken. The staff was nowhere to be found. The towels and sheets were filthy.
展开
酒店回复: Dear guest,Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, including the broken amenities and the cleanliness of the towels and sheets.Please know that we are taking your comments seriously and are addressing these issues with our housekeeping and maintenance teams immediately.
3.0分
情侣出游
The pool wasn’t open, the room needed to be updated, bathroom outlet didn’t work, tv was static, I wouldn’t stay again.
展开
酒店回复: Dear Dawn,We regret that your stay did not meet expectations and appreciate you highlighting areas for improvement. We understand the inconvenience caused by the pool closure and in-room maintenance issues. Your comments regarding the bathroom outlet and television have been shared with our team for prompt attention. While we are currently undergoing updates to enhance guest comfort, we apologize that this impacted your experience. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
2.0分
情侣出游
2 light bulbs were out took the manager until the next day to come up and change them. Staff not very friendly. Mattresses were high. Pillows were flat.
展开
酒店回复: Dear Danielle,We apologize for the delay in addressing the lighting issue and for the lack of friendliness you encountered from the staff. We also regret that the mattress height and flat pillows made your stay less comfortable. Your feedback has been noted and shared with the appropriate teams to improve our response time, guest service, and in-room comfort. Sincerely, Hotel Manager
5.0分
情侣出游
展开
We stay here all the time and we live in CT. A DnD right down the street, Big Y right across the street. Always quiet even though it’s right off the highway (exit 66 on I-95). People are pleasant.
展开
酒店回复: Dear PAIGE,Thank you for your feedback! We're thrilled to hear that you enjoy staying with us and appreciate the convenient location near DnD and Big Y. It's great to know that the hotel remains quiet and that you find the staff pleasant. We look forward to welcoming you back for many more stays!Sincerely, Hotel Manager
5.0分
情侣出游
This was convenient to the highway and to a wedding we were attending at Water's Edge.
展开
酒店回复: Dear Rhonda,Thank you for sharing your experience. We are glad to know you found our location convenient both to the highway and for attending the wedding at Water's Edge. It is wonderful when our property can make travel and special occasions easier. We appreciate your feedback and hope to welcome you back again for another comfortable stay.Sincerely, Hotel Manager
5.0分
其他
Super clean and budget friendly hotel. We requested extra towels to the room and were not given any - the only negative thing I can say.
展开
酒店回复: Dear Jonathan,Thank you for your feedback! We're glad to hear that you found our hotel super clean and budget-friendly. We apologize for the oversight regarding the extra towels and will ensure that our team is more attentive to such requests in the future. We appreciate your feedback and hope to provide you with an even better experience on your next stay.Sincerely, Hotel Manager
停车方便，住宿安静，很完美的一次旅行
便宜又整洁
不
Tough Night
Woke up this morning with many small insect bites. I am assuming they are bedbug, as nothing was flying in the room.
Left at 8 am and the office was locked and empty, so there was no one to even notify.
This appears to be a refurbished mid-century Holiday Inn.
Everything was broken. The staff was nowhere to be found. The towels and sheets were filthy.
The pool wasn’t open, the room needed to be updated, bathroom outlet didn’t work, tv was static, I wouldn’t stay again.
2 light bulbs were out took the manager until the next day to come up and change them. Staff not very friendly. Mattresses were high. Pillows were flat.
We stay here all the time and we live in CT. A DnD right down the street, Big Y right across the street. Always quiet even though it’s right off the highway (exit 66 on I-95). People are pleasant.
This was convenient to the highway and to a wedding we were attending at Water's Edge.
Super clean and budget friendly hotel. We requested extra towels to the room and were not given any - the only negative thing I can say.