酒店回复: Dear Ricardo,Thank you for your feedback. We're glad to hear you were pleased with the room size, bathroom, and bed comfort. We’re also happy to know Jessica made a positive impression.We regret that the rest of your experience didn’t fully meet expectations, particularly regarding parking costs and service consistency. Your comments have been noted and will be shared with the team for improvement.We appreciate your stay and hope to offer you a better experience in the future.

酒店回复: 尊敬的Daneyis女士：对于您入住期间遇到的问题以及由此给您带来的不便，我们深表歉意。我们理解房间空调故障给您带来的不便，也真诚地为未能立即为您更换房间而感到遗憾。此外，对于代客泊车服务的延误以及您与酒店管理层沟通不畅，我们也深感歉意。这绝非我们力求提供的服务体验，您的反馈将有助于我们改进服务。我们非常重视您的反馈，并将认真对待您的意见，努力解决这些问题，确保未来宾客拥有更佳的入住体验。感谢您让我们注意到这些问题，我们希望未来有机会为您提供更优质的服务。

酒店回复: Dear Dagnet,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that our team made you feel welcome and well cared for. We’ll be sure to pass along your compliments to the housekeeping staff—they’ll be thrilled to know their efforts were appreciated.We hope to welcome you back again soon!

酒店回复: 尊敬的Joshua先生，感谢您的反馈，对于您入住期间遇到的问题，我们深表歉意。我们理解屋顶漏水和空调故障给您带来的不便。请放心，我们的维修团队正在积极处理这些问题，以确保其他客人不会遇到同样的困扰。非常感谢您的理解，并期待您下次光临，我们将竭诚为您提供更加舒适的入住体验。

酒店回复: Dear Christian,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and hope to welcome you back soon.

酒店回复: Thank you for your wonderful rating, Yadir! We’re thrilled to hear that you found our place spectacular. We look forward to welcoming you back soon.

酒店回复: Thank you so much for the excellent rating, Dagnet! We're thrilled to hear you had a great stay. We hope to have the pleasure of welcoming you back soon!