酒店回复: Dear Guest,Thank you for sharing your experience! We're glad to hear you enjoyed the comfortable room, friendly staff, and clean accommodations. While the breakfast was a bit limited, we appreciate your understanding and are happy to know it didn’t take away from your overall positive stay. We look forward to the opportunity to welcome you back!
酒店回复: Hi Michael,The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
2.0分
商务出差
原文
翻译提供方:Google
什么都不喜欢,什么都讨厌。要毛巾,他们拒绝了;要有线电视,他们也没派人来修电视,环境简直糟糕透了。
酒店回复: Thanks for your comments we will take action with House keeping.
5.0分
商务出差
原文
翻译提供方:Google
非常好,很干净
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酒店回复: Dear Richard,Thank you so much for taking the time to share your experience at Days Inn! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us.Our team works hard every day to provide clean, comfortable accommodations and great service at an affordable price. It’s always rewarding to know our efforts made a difference in your visit. Whether you were here for business or leisure, we hope we helped make your trip a little more relaxing and convenient.We look forward to welcoming you back again soon. Safe travels, and thank you for choosing Days Inn!Warm regards
1.0分
家庭亲子
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That was absolutely terrible. It was freezing cold. The heat didn’t work. And the shower wasn’t hot. Need I say more? Oh right the manager said all of the rooms have the same problem. And just told me to keep waiting. And there was NO breakfast!
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酒店回复: “We appreciate your feedback and sincerely apologize for the inconvenience you experienced. This is not the level of service we strive to provide at Days Inn. Your comments have been shared with our team so we can address the issue and improve. Thank you for bringing this to our attention.”
1.0分
家庭亲子
Horrible stained bedding bugs in bathroom amd when asked for extra pillows and blankey they said no
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酒店回复: We apologize for the cleanliness and service issues you encountered. Your feedback has been shared with our housekeeping and front desk teams for immediate review.
2.0分
家庭亲子
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I usually have a good experience here, but there were roaches in our room and the front desk didn't follow my request for a room close to the front desk. We will return, but it must be better.
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酒店回复: We appreciate your continued business and apologize for the pest concern and room assignment issue. Your feedback has been shared with our team to ensure a better experience during your next visit.
3.0分
其他
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The Property is centrally located. The room was clean and comfortable, and the staff was friendly and helpful. However, the breakfast options were insufficient and needed to be improved.
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酒店回复: Thank you for your review. We’re pleased you found our location, rooms, and staff satisfactory. Your feedback regarding breakfast has been noted for improvement.
3.0分
其他
Breakfast was almost nonexistent. One lady was shouting and arguing all night on the parking lot and no one handled it.
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酒店回复: Dear Florian,Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet your expectations. Your concerns about the limited breakfast and the overnight disturbance are taken seriously.We understand how important a peaceful environment and a satisfying breakfast are for our guests. We’re currently reviewing our breakfast options and will work with our team to improve offerings. Additionally, we are addressing the overnight noise issue with our staff to ensure better monitoring and quicker responses to any disturbances in the future.We appreciate your feedback, as it helps us improve. We hope you’ll consider giving us another chance to provide a better experience.
就酒店类型而言(虽然不是五星级酒店),它是一家不错的酒店,我会推荐。前台服务人员非常棒。
房间和员工都很棒,房间有空调,床单也定期清洗。免费早餐种类有点少,不过毕竟是免费的,所以没什么可抱怨的。总的来说,体验很棒,我可能会再次预订这里。
这家酒店的员工太差劲了。客户服务真是糟糕透了,房间里没有熨斗和熨衣板,电视也坏了,打电话给前台也没人接,而且根本没有早餐,就算每晚25美元,也不要浪费钱。
什么都不喜欢,什么都讨厌。要毛巾,他们拒绝了;要有线电视,他们也没派人来修电视,环境简直糟糕透了。
非常好,很干净
That was absolutely terrible. It was freezing cold. The heat didn’t work. And the shower wasn’t hot. Need I say more? Oh right the manager said all of the rooms have the same problem. And just told me to keep waiting. And there was NO breakfast!
Horrible stained bedding bugs in bathroom amd when asked for extra pillows and blankey they said no
I usually have a good experience here, but there were roaches in our room and the front desk didn't follow my request for a room close to the front desk. We will return, but it must be better.
The Property is centrally located. The room was clean and comfortable, and the staff was friendly and helpful. However, the breakfast options were insufficient and needed to be improved.
Breakfast was almost nonexistent. One lady was shouting and arguing all night on the parking lot and no one handled it.