Overall this hotel is such a gem .. they are clean throughout the facility. Decent breakfast. Great location near shopping/ food establishments. It smelled clean when you walk in the rooms.
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酒店回复: Thank you so much for leaving us this amazing review! We greatly appreciate your business and your wonderful feedback. Please feel free to come back when you're in the area again!
5.0分
其他
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Edwina at the front desk was super friendly, kind, and knowledgeable. The room was clean and breakfast was great. Awesome view of Stone Mountain. This was our second stay within the past few months. Definitely recommend and we will be back!
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酒店回复: Thank you so much, Tiffany! We’re delighted to hear that Edwina made your stay so enjoyable and that you loved the room, breakfast, and view of Stone Mountain. It means a lot that you chose to stay with us again — we can’t wait to welcome you back for your next visit! 🌟
5.0分
其他
Very clean and comfortable over night stay. It’s very close to Stone Mountain. Nice breakfast too
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酒店回复: Thank you, Christin! We’re so glad you enjoyed your clean, comfortable stay and our convenient location near Stone Mountain. It’s great to hear you liked the breakfast too! We appreciate your kind review and hope to welcome you back soon. 🌟
5.0分
情侣出游
Room clean and all the staff (from check in, maintenance, housekeeping and check out) are courteous.
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酒店回复: Thank you, Evangeline! We truly appreciate your kind words about our team and cleanliness. It’s wonderful to know you had a great experience from check-in to check-out. We look forward to welcoming you back again soon! 🌟
4.0分
其他
I liked everything about the hotel and room except the air conditioner. It was either freezing cold or nothing.
酒店回复: Dear Eugene, Thank you for your feedback.
4.0分
商务出差
The breakfast was good, and very clean space. And the parking was pretty safe didnt have any bad encounters
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酒店回复: Dear Glondie,Thank you for sharing your feedback and for the great rating! We’re so glad you enjoyed our breakfast and found the space clean and parking area safe — our team works hard to ensure every guest feels comfortable and cared for. We hope to welcome you back again soon for another great stay!Warm regards,Country Inn & Suites Stone Mountain Team
3.0分
其他
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The lobby and dining area was clean and nice. The room was clean and comfortable, but the traffic noise was overwhelming. Housekeeping/bfast staff were attentive. The pool’s photo is deceptive - it is dinky. Little things in the room needed attention. The real problem was the front desk staff. There was no proprietorship feeling. They “ were there” but seemed disinterested. and when there was a problem in my room, the night desk gal was alone, unhelpful and turned into passive/aggressive nurse Ratched - unable to think outside of her script. The problem did NOT get resolved - absolutely frustrating because common sense could have prevailed.
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酒店回复: We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Mara EGuest Service AgentCountry Inn & Suites by Radisson, Stone Mountain, GA
4.0分
其他
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The lady at the front desk had impeccable customer service. She was on duty the whole time we were there. She was amazing and very helpful. The place is very clean. My biggest complaint is everything is very loud from the A/C to the plumbing. I could barely sleep. I guess if you are a heavy sleeper it’s ok, but if you are a light sleeper, be very aware.
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酒店回复: We're thrilled to hear you had such a positive experience with us. It’s always our goal to provide a clean, comfortable, and welcoming stay, and we're glad we delivered. We truly appreciate your kind words and hope to welcome you back again soon!
4.0分
其他
Nice place
Hotel was quiet. Breakfast was good. The rooms are decent sized. They have a sign up that says no noise from 10pm to 8.
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酒店回复: We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,
5.0分
情侣出游
Everything was top notch. Especially the lady at the front desk, give that lady a raise!
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Stone Mountain, GA. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Overall this hotel is such a gem .. they are clean throughout the facility. Decent breakfast. Great location near shopping/ food establishments. It smelled clean when you walk in the rooms.
Edwina at the front desk was super friendly, kind, and knowledgeable. The room was clean and breakfast was great. Awesome view of Stone Mountain. This was our second stay within the past few months. Definitely recommend and we will be back!
Very clean and comfortable over night stay. It’s very close to Stone Mountain. Nice breakfast too
Room clean and all the staff (from check in, maintenance, housekeeping and check out) are courteous.
I liked everything about the hotel and room except the air conditioner. It was either freezing cold or nothing.
The breakfast was good, and very clean space. And the parking was pretty safe didnt have any bad encounters
The lobby and dining area was clean and nice. The room was clean and comfortable, but the traffic noise was overwhelming. Housekeeping/bfast staff were attentive. The pool’s photo is deceptive - it is dinky. Little things in the room needed attention. The real problem was the front desk staff. There was no proprietorship feeling. They “ were there” but seemed disinterested. and when there was a problem in my room, the night desk gal was alone, unhelpful and turned into passive/aggressive nurse Ratched - unable to think outside of her script. The problem did NOT get resolved - absolutely frustrating because common sense could have prevailed.
The lady at the front desk had impeccable customer service. She was on duty the whole time we were there. She was amazing and very helpful. The place is very clean. My biggest complaint is everything is very loud from the A/C to the plumbing. I could barely sleep. I guess if you are a heavy sleeper it’s ok, but if you are a light sleeper, be very aware.
Nice place
Hotel was quiet. Breakfast was good. The rooms are decent sized. They have a sign up that says no noise from 10pm to 8.
Everything was top notch. Especially the lady at the front desk, give that lady a raise!