The staff was kind. Since check-in took a while, they gave us 3 free bottles of water and a can of pineapple juice. The beds were fine, and the hotel was quiet. The room was very small...just enough room to maneuver around the beds. We did get cable TV and the Game Show Network, which the kids like. The bathroom had some unsightly marks on the side of the tub and a dusty open round vent hole in the wall that should have had some kind of cover over it. There was also no fan in the bathroom. Our biggest complaint is that the pool was 60 degrees. Way too cold to use! I had specifically inquired about the pool before our stay, and I wish I had been told that it was unheated and the room unlit. The only lights were coming from the pool itself and the windows. We were very disappointed that we didn't get to swim. We will not stay here again.
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酒店回复: Dear Rustie,Thank you for taking the time to share your feedback. We’re glad to hear that you found our staff kind and helpful, and that the hotel was quiet and the beds comfortable.We sincerely apologize for the concerns you experienced in your room. Our maintenance team is actively working to address them. Regarding the pool, to be environmentally friendly, we typically do not heat the pool unless there is guest use, and the water temperature can be adjusted based on guest preference. The indoor lighting is kept at a comfortable level and can also be adjusted upon request.We truly value your comments and are sorry your experience did not fully meet your expectations.
4.0分
其他
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Didn't chose breakfast. Seems a little too dark in the dinning area. They were going thru renovations and putting in a new water heater which will help the cold/hot shower. Over all the bed was comfy and the room clean and modern.
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酒店回复: Dear Karen,Thank you for taking the time to share your feedback and for rating your stay with us. We’re pleased to hear that you found the bed comfortable and the room clean and modern, as guest comfort and cleanliness are always top priorities for us.Regarding the dining area lighting, our lights are designed to be dimmable to create a cozy atmosphere, and they can be adjusted brighter as needed for guest preference. We also appreciate your patience and understanding while we were completing our water heater upgrade, which was done to improve the overall shower experience for our guests.We truly value your feedback and hope to have the pleasure of welcoming you back again in the future.
4.0分
家庭亲子
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Room was clean and stocked well, staff was nice and efficient. The breakfast definitely needs some attention. Eggs were gross with fake cheese, coffee was awful, nothing really out for breakfast and there were more than 5 people waiting for breakfast. Good area to walk pet and eating establishments close by.
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酒店回复: Dear Kari,Thank you for staying with us and for sharing your feedback. We are pleased to know you found your room clean and our staff helpful.We apologize that breakfast did not meet your expectations. During busy times, our team may need extra time to heat and restock items to ensure they are served fresh, but we understand this should not affect service quality. We are reviewing our procedures to improve efficiency and guest experience.We appreciate your comments and hope to welcome you back for a more enjoyable stay.
5.0分
其他
Parking area was clean and safe. We did not use the breakfast area....but seen that others enjoyed it
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酒店回复: Dear Larry,Thank you for your time to give us the feedback. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next trip.
5.0分
情侣出游
Staff was so friendly on checkin and we really appreciated the Electric charging station right by the front door!
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酒店回复: Thank you so much for your kind words! We’re delighted to hear that our friendly staff made your stay enjoyable and that you found our EV charging station conveniently located near the front entrance. We’re always happy to offer modern amenities that make travel easier and more comfortable for our guests.We truly appreciate your support and look forward to welcoming you back to Baymont by Wyndham Kingdom City on your next visit.
3.0分
其他
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First of all there are no good hotels in the area. This hotel is clean, the rooms are basic but modern. Great shower, tV, free water. Very spotless. Unfortunately there is an odd smell to the hallways and room. They are very nice. Not bad for one night
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酒店回复: Dear Brody,Thank you for sharing your feedback. We’re glad you found our hotel clean, modern, and comfortable, and that our team provided a welcoming experience. We apologize for the odor you noticed in the hallways and room and will address this to improve future stays. We hope to have the opportunity to welcome you back again.
4.0分
家庭亲子
Clean room, but the mattress was old and sunk towards the center. Felt like we were laying downhill on our heads.
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酒店回复: Dear Terri,Thank you for your feedback. We apologize for the inconvenience you experienced with the mattress. Please know that our management team is reviewing this and will consider updates to ensure a more comfortable stay for our guests. We hope to have the opportunity to welcome you back in the future.
3.0分
家庭亲子
Staff were nice and the breakfast was good. It was the smallest hotel room we have ever experienced.
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酒店回复: Dear Troy,Thank you for sharing your feedback with us. We’re glad to hear you enjoyed our friendly service and complimentary breakfast. We truly value your comments regarding the room size — guest feedback like yours helps us better understand expectations and continue to improve where possible.We hope to have another opportunity to welcome you back and provide an even more comfortable experience.
4.0分
商务出差
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Great location off the highway. I had some business in Fulton and needed to commute from Kingdom City often. Staff were excellent in accommodating my needs and were very kind.
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酒店回复: Dear Alex,Thank you for your feedback and for staying with us at Baymont by Wyndham Kingdom City – Fulton. We’re conveniently located off I-70, Exit 148, on the Denny’s gas station side toward the service lane. We’re glad you enjoyed our clean rooms and peaceful environment — we take pride in offering a comfortable and relaxing stay for all our guests.We look forward to welcoming you back soon!
4.0分
其他
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Staff were super friendly and professional. Breakfast was better than most similar hotels. Most important, everything -whole building, inc. our room, and linens - smelled fresh and clean.
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酒店回复: Dear Peggy,Thank you for your thoughtful feedback. We’re thrilled to hear our staff made such a positive impression and that you enjoyed breakfast. It’s wonderful to know you found the building, room, and linens fresh and clean—that’s one of our top priorities. We truly appreciate your kind words and look forward to welcoming you back on your next visit.
The staff was kind. Since check-in took a while, they gave us 3 free bottles of water and a can of pineapple juice. The beds were fine, and the hotel was quiet. The room was very small...just enough room to maneuver around the beds. We did get cable TV and the Game Show Network, which the kids like. The bathroom had some unsightly marks on the side of the tub and a dusty open round vent hole in the wall that should have had some kind of cover over it. There was also no fan in the bathroom. Our biggest complaint is that the pool was 60 degrees. Way too cold to use! I had specifically inquired about the pool before our stay, and I wish I had been told that it was unheated and the room unlit. The only lights were coming from the pool itself and the windows. We were very disappointed that we didn't get to swim. We will not stay here again.
Didn't chose breakfast. Seems a little too dark in the dinning area. They were going thru renovations and putting in a new water heater which will help the cold/hot shower. Over all the bed was comfy and the room clean and modern.
Room was clean and stocked well, staff was nice and efficient. The breakfast definitely needs some attention. Eggs were gross with fake cheese, coffee was awful, nothing really out for breakfast and there were more than 5 people waiting for breakfast. Good area to walk pet and eating establishments close by.
Parking area was clean and safe. We did not use the breakfast area....but seen that others enjoyed it
Staff was so friendly on checkin and we really appreciated the Electric charging station right by the front door!
First of all there are no good hotels in the area. This hotel is clean, the rooms are basic but modern. Great shower, tV, free water. Very spotless. Unfortunately there is an odd smell to the hallways and room. They are very nice. Not bad for one night
Clean room, but the mattress was old and sunk towards the center. Felt like we were laying downhill on our heads.
Staff were nice and the breakfast was good. It was the smallest hotel room we have ever experienced.
Great location off the highway. I had some business in Fulton and needed to commute from Kingdom City often. Staff were excellent in accommodating my needs and were very kind.
Staff were super friendly and professional. Breakfast was better than most similar hotels. Most important, everything -whole building, inc. our room, and linens - smelled fresh and clean.