酒店回复: Hello Valérie,Nous sommes ravis d'apprendre que vous avez passé un bon moment en famille et que notre emplacement pratique vous a permis de profiter de la plage et de l'ambiance de la ville. C'est formidable que vous ayez trouvé notre personnel accueillant et que vous ayez apprécié le petit déjeuner. Votre retour positif est très apprécié et nous espérons vous accueillir à nouveau pour une autre expérience mémorable.
5.0分
其他
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The rooms were very spacious and from the floor that I was on, which was the 4th floor the ocean was visible. You could see the sun rise and set. There were 7 adults and 2 children with our family group and and we got 2 adjacent rooms. Each room had 2 queen sized beds and a fold out couch bed, which was more than enough room for us. The rooms were beautiful! They look exactly like the pictures on the website. The bathrooms are smaller but clean and tidy with a nice shower head with good water pressure. They also use Dove products and provide hand soap, body wash, shampoo and conditioner. The beach is super close and there is so much to do within walking distance.I highly recommend this hotel and we will book our vacation here again.
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酒店回复: Hello Lakeisha,Thank you for your positive feedback about your recent stay. We're thrilled to hear that you enjoyed the spacious accommodations and the beautiful ocean views from your room. It’s great to know that the location and amenities added to your overall experience. We appreciate your recommendation and look forward to welcoming you and your family back for another vacation in the future!
5.0分
家庭亲子
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I have never uad a bad experience in an IHG hotel, and yhe streak continues. Rooms were clean, staff was excellent.
I only have two critiques: 1) the breakfast could definitely use an upgrade, and 2) the elevator should be inspected.
My family and I would stay again!
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酒店回复: Hello Carrie,Thank you for sharing your experience with us! We’re pleased to hear that you found the rooms clean and the staff excellent. Your feedback regarding the breakfast and elevator has been noted, as we continuously strive to improve our services and facilities. We're glad to know that you and your family would stay with us again, and we look forward to welcoming you back for another enjoyable stay.
4.0分
家庭亲子
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Bri at the front desk was very nice and helpful. The rooms were clean and more modern looking than the other hotels we viewed around the area. Lots of great restaurants around and walking distance from the beach.
I gave it a 4 star, we ended up using our slippers in the room as the carpets didn't feel as clean as they should.
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酒店回复: Hello Kathy,Thank you for your feedback. We're glad to hear that Bri provided you with excellent service and that you appreciated the cleanliness and modern design of the rooms. We also take note of your concern regarding the carpets and will ensure that this is communicated to the appropriate team. We value your insights, as they help us enhance our guest experience. We hope to welcome you back in the future.
5.0分
其他
Amazing
Everything was amazing!! Great location!! Great price!! Breakfast was wonderful!! Staff was super nice and helpful!!
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酒店回复: Hello Thomas,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the great location, delicious breakfast, and our team's hospitality. Your positive experience is encouraging and reflects our dedication to providing exceptional service. We hope to welcome you back in the future for another amazing stay!
4.0分
家庭亲子
Its just hard coz elevators is small and the pool for so many of guest especially during busy time like holidays… but good to stay
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酒店回复: Hello Irma,Thank you for sharing your thoughts about your stay. We appreciate your feedback regarding the elevator size and pool availability during busy periods. It's great to hear that you enjoyed your overall experience. Your insights help us in continually enhancing our services for all guests. We hope to welcome you back for another stay in the future!
5.0分
情侣出游
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Such a great stay! Parking is provided at a fee. Everything was so close and walkable. Breakfast was sooo good. Such a great vibe would definitely stay here again.
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酒店回复: Hello Manuela, Thank you for your positive feedback! We’re thrilled to hear you enjoyed your stay, the convenient location, and our delicious breakfast. Your comments about the vibe are greatly appreciated, and we're glad it contributed to an enjoyable experience. We look forward to welcoming you back on your next visit!
1.0分
其他
The online say parking is available it’s including, but they charge for parking, Also The soundproofing in the room is very poor.
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酒店回复: Hello JIFANG,Thank you for sharing your feedback regarding your recent stay. We strive for clarity in our offerings, and your comments about parking and soundproofing are valuable to us. We continuously work to improve our guest experience, and your insights will be taken into account for future updates. We appreciate your input and hope to better meet your expectations in the future.
5.0分
家庭亲子
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Front desk staff was very friendly, the rooms were very big!! Beds we super comfortable. Very clean!!! Would definitely stay here again if we come back to VA Beach!! We had a great time my kiddos loved it!!
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酒店回复: Hi Tammy,Thank you for your wonderful review! We're thrilled to hear that you and your family enjoyed your stay, especially the spacious rooms and comfortable beds. Our team takes pride in providing a friendly and clean environment for our guests. We look forward to welcoming you back to Virginia Beach in the future!- The Staff at Garner Virginia Beach
酒店位置很好，就在海滩旁边。房间住着很舒服也干净。睡了个好觉。早餐选择挺多，不过要是能有培根就更好了。如果下次再来弗吉尼亚海滩，我肯定还会住这家酒店。
值得考虑的地方
一次成功的家庭旅行。距离海滩仅几步之遥。工作人员热情友好。早餐美味。交通便利，经济实惠，让您可以享受海滩和附近的城市氛围。
The rooms were very spacious and from the floor that I was on, which was the 4th floor the ocean was visible. You could see the sun rise and set. There were 7 adults and 2 children with our family group and and we got 2 adjacent rooms. Each room had 2 queen sized beds and a fold out couch bed, which was more than enough room for us. The rooms were beautiful! They look exactly like the pictures on the website. The bathrooms are smaller but clean and tidy with a nice shower head with good water pressure. They also use Dove products and provide hand soap, body wash, shampoo and conditioner. The beach is super close and there is so much to do within walking distance.I highly recommend this hotel and we will book our vacation here again.
I have never uad a bad experience in an IHG hotel, and yhe streak continues. Rooms were clean, staff was excellent.
I only have two critiques: 1) the breakfast could definitely use an upgrade, and 2) the elevator should be inspected.
My family and I would stay again!
Bri at the front desk was very nice and helpful. The rooms were clean and more modern looking than the other hotels we viewed around the area. Lots of great restaurants around and walking distance from the beach.
I gave it a 4 star, we ended up using our slippers in the room as the carpets didn't feel as clean as they should.
Amazing
Everything was amazing!! Great location!! Great price!! Breakfast was wonderful!! Staff was super nice and helpful!!
Its just hard coz elevators is small and the pool for so many of guest especially during busy time like holidays… but good to stay
Such a great stay! Parking is provided at a fee. Everything was so close and walkable. Breakfast was sooo good. Such a great vibe would definitely stay here again.
The online say parking is available it’s including, but they charge for parking, Also The soundproofing in the room is very poor.
Front desk staff was very friendly, the rooms were very big!! Beds we super comfortable. Very clean!!! Would definitely stay here again if we come back to VA Beach!! We had a great time my kiddos loved it!!