酒店回复: "We are so sorry to hear about the issues you experienced during your stay. We appreciate you bringing this to our attention, and we sincerely apologize for the inconvenience. We are currently addressing the problem with the ice machines to ensure it doesn't happen again
酒店回复: Hello SarahWe are sorry we did not provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests feel at home. I appreciate the feedback and have reviewed it with our team to foster improvements. Thank you again for your review and we hope you will consider staying with us again.
酒店回复: "We are so sorry to hear about the issues you experienced during your stay. We appreciate you bringing this to our attention, and we sincerely apologize for the inconvenience. We are currently addressing the problem with the elevator to ensure it doesn't happen again.
4.0分
其他
原文
翻译提供方：Google
我们的房间舒适干净，海景也很棒。唯一的缺点是其中一部电梯坏了。
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酒店回复: "We are so sorry to hear about the issues you experienced during your stay. We appreciate you bringing this to our attention, and we sincerely apologize for the inconvenience. We are currently addressing the problem with the elevator to ensure it doesn't happen again
3.0分
其他
原文
翻译提供方：Google
早餐工作人员很棒。两部电梯中有一部暂时故障，此外还有多部制冰机
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酒店回复: "We are so sorry to hear about the issues you experienced during your stay. We appreciate you bringing this to our attention, and we sincerely apologize for the inconvenience. We are currently addressing the problem with the elevator and ice machines to ensure it doesn't happen again
1.0分
家庭亲子
原文
翻译提供方：Google
电梯一直坏着。酒店需要彻底翻新。就我付的价格来说，不值得。
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酒店回复: "We are so sorry to hear about the issues you experienced during your stay. We appreciate you bringing this to our attention, and we sincerely apologize for the inconvenience. We are currently addressing the problem with the [Elevator] to ensure it doesn't happen again
5.0分
家庭亲子
原文
翻译提供方：Google
很漂亮，我很喜欢工作人员的关注。
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酒店回复: Me alegra mucho que haya disfrutado de su estancia. Nos alegra saber que nuestras habitaciones le resultaron cómodas y que nuestros empleados fueron amables. Agradecemos su opinión y recomendación. Gracias por alojarse con nosotros.
2.0分
家庭亲子
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The outside of the property was pretty dirty. The balcony, chairs, door, and window to the balcony were filthy. Room was clean aside from the flying huge roach in the room. There was a concert all day Saturday and Saturday night until 11:00 pm in the area right next to the hotel which was extremely loud and annoying. The breakfast was good. Great variety of foods to choose from! The breakfast attendant and the parking attendant were awesome.
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酒店回复: Hello KathySorry to hear your experience with Comfort Suites wasn’t the best. We do appreciate your review and we will work hard to improve the hotel.
5.0分
其他
I enjoyed my stay at Comfort Suites Hotel, Highly recommended! I have my Wonderful Birthday Week! Thanks ******* for the recommendation.
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酒店回复: Hello JuberWe are very happy to read about your recent experience at Comfort Suites Oceanfront. It made our day. We work hard to keep our clients happy and we are glad that we can keep doing what we love because of wonderful customers like you. Thank you again for taking the time to write a review, it is muchappreciated.
4.0分
其他
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Room was big as it was a suite, and was very clean. Breakfast was one of the best I have had in Virginia Beach, employees really keep it going. Hotel was full due to airshow at Oceana. Only one elevator was working and waits could be very extensive. Other than that, a good stay.
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酒店回复: Hello RobertThank you for your very kind words, Robert. It is much appreciated. We take pride in providing the bestservice possible and are quite happy that this reflected during your most recent visit. We hope to see you again and have a great day!
不推荐。
酒店共有12层，只有两层有制冰机。有两部电梯，其中一部坏了。大堂的咖啡机坏了。早餐供应到上午10点。周一早餐9:45就全部备齐了，服务员穿着制服，非常友好。周二9:45没有贝果、松饼、糕点、水果和酸奶，服务员看起来像个年轻客人，只是回答说“都订满了”。除了房间外，没有其他卫生间。室外淋浴的水压很差，只会滴水。室内走廊和楼梯需要清洁和粉刷。不推荐。
适合短途旅行和长周末的好地方。
房间有点小，但舒适干净。海滩景色美极了。丰盛的早餐选择丰富，员工也非常棒，尤其是克里斯！！唯一的缺点是酒店只有一部电梯可供客人使用，而且楼梯间的灯光昏暗。
房子很旧，需要翻新。只有一部电梯正常运转。清洁人员不堪重负，人手不足，但他们还是尽力维持。目前不推荐入住。
我们的房间舒适干净，海景也很棒。唯一的缺点是其中一部电梯坏了。
早餐工作人员很棒。两部电梯中有一部暂时故障，此外还有多部制冰机
电梯一直坏着。酒店需要彻底翻新。就我付的价格来说，不值得。
很漂亮，我很喜欢工作人员的关注。
The outside of the property was pretty dirty. The balcony, chairs, door, and window to the balcony were filthy. Room was clean aside from the flying huge roach in the room. There was a concert all day Saturday and Saturday night until 11:00 pm in the area right next to the hotel which was extremely loud and annoying. The breakfast was good. Great variety of foods to choose from! The breakfast attendant and the parking attendant were awesome.
I enjoyed my stay at Comfort Suites Hotel, Highly recommended! I have my Wonderful Birthday Week! Thanks ******* for the recommendation.
Room was big as it was a suite, and was very clean. Breakfast was one of the best I have had in Virginia Beach, employees really keep it going. Hotel was full due to airshow at Oceana. Only one elevator was working and waits could be very extensive. Other than that, a good stay.