Restaurant is very nice. Carpeting in the hotel needs to be re-stretched (trip hazards) but biggest problem was the mold in the bathroom.
5.0分
家庭亲子
Great check-in and nice cozy room. Everything was easy here with no issues, centrally located in town and very convenient; well stocked bar downstairs.
4.0分
其他
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Good location, older hotel
Great location, older hotel, very good restaurant on premises. Some maintenance issues like, shampoo dispenser missing, lotion dispenser torn from the wall, sink stopped did not work etc. Deep cleaning required, trash between couch and wall, cleaning of glass surfaces.
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酒店回复: Thank you for sharing your detailed feedback and for rating us 4 out of 5. We’re glad to hear you enjoyed our great location and the restaurant on-site.We sincerely apologize for the maintenance and cleanliness issues you encountered during your stay. Your comments are very helpful — we’ve shared them with our housekeeping and maintenance teams to ensure these concerns are addressed promptly.We truly appreciate your honesty and the opportunity to improve. We hope to welcome you back in the future so we can provide you with an even better experience.
4.0分
其他
Very nice staff, great location, the place is just in need of renovation. Just a bit worn out.
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酒店回复: I'm glad you enjoyed your stay, We will be working on some renovations once business starts to slow down a little.
4.0分
其他
Very clean room, comfortable and clean beds, staff friendly and helpful, however the bathroom was rather worn and dated.
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酒店回复: Thank you for your kind words and valuable feedback! We’re glad you found the room clean and comfortable and that our staff made a positive impression. We appreciate your honest comments about the bathroom—updating our facilities is something we’re actively working on. We look forward to welcoming you back for an even better stay!
5.0分
其他
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We only had two complaints. The first was rather petty, very small bathroom, only 1 tissue in the box! But there were plenty of big, fluffy towels, the room was very clean, quiet & well appointed. The staff was very good & the breakfast was wonderful. The only issue was parking. Since it was a downtown hotel, there was no on site parking, however there is a public parking lot right next door that charges $5 per day. Unfortunately, the city had closed it to be steamed cleaned the weekend we were there! On street parking was sparse but free overnight while the garage was serviced. There are great restaurants and things to see in walking distance. The hotel's restaurant has a patio just above the street & was always full, so apparently, the food was good. I would recommend this hotel to anybody!
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酒店回复: Thank you so much for your detailed and kind review! We’re delighted to hear you enjoyed the cleanliness, quiet, and comfort of your room, as well as the friendly service and breakfast. We appreciate your understanding about the parking situation during your stay—it was an unusual circumstance, and we’re glad the nearby options helped. It’s great to know you enjoyed the nearby restaurants and our hotel’s patio atmosphere too! Your recommendation means a lot to us, and we look forward to welcoming you back anytime you visit Carlisle.
4.0分
家庭亲子
Parking lot was closed (this weekend only...and street parking was close and easy), no vent fan in bathroom, noise carried between rooms.
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酒店回复: Thank you for your feedback and for choosing to stay with us. We appreciate your understanding regarding the temporary parking lot closure and are glad street parking was convenient. We also appreciate your comments about the bathroom vent and noise between rooms—your input helps us identify areas where we can improve. We hope to welcome you back for an even better experience next time!
4.0分
情侣出游
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The free continental breakfast needs help. the set up on the counter was unorganized and the eggs and sausage were not very good. I know the eggs are usually eggbeaters but they could have used some flavor.
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酒店回复: Thank you for your feedback and for taking the time to share your experience. We’re glad you enjoyed your stay overall, and we truly appreciate your honest comments about the breakfast. We’re always looking for ways to improve, and we’ll be sure to review the setup and food quality with our team. Your input helps us do better, and we hope to welcome you back for an even better stay next time!
5.0分
其他
Convenient location to Dickinson College, friendly staff and nice rooms.
很漂亮的小镇，酒店在中心地段。历史小镇，房子很有年代感，设施老旧但保养的还好了。卫生还行吧，隔天打扫。在这个小镇，也只有选择这家了。
Restaurant is very nice. Carpeting in the hotel needs to be re-stretched (trip hazards) but biggest problem was the mold in the bathroom.
Great check-in and nice cozy room. Everything was easy here with no issues, centrally located in town and very convenient; well stocked bar downstairs.
Good location, older hotel
Great location, older hotel, very good restaurant on premises. Some maintenance issues like, shampoo dispenser missing, lotion dispenser torn from the wall, sink stopped did not work etc. Deep cleaning required, trash between couch and wall, cleaning of glass surfaces.
Very nice staff, great location, the place is just in need of renovation. Just a bit worn out.
Very clean room, comfortable and clean beds, staff friendly and helpful, however the bathroom was rather worn and dated.
We only had two complaints. The first was rather petty, very small bathroom, only 1 tissue in the box! But there were plenty of big, fluffy towels, the room was very clean, quiet & well appointed. The staff was very good & the breakfast was wonderful. The only issue was parking. Since it was a downtown hotel, there was no on site parking, however there is a public parking lot right next door that charges $5 per day. Unfortunately, the city had closed it to be steamed cleaned the weekend we were there! On street parking was sparse but free overnight while the garage was serviced. There are great restaurants and things to see in walking distance. The hotel's restaurant has a patio just above the street & was always full, so apparently, the food was good. I would recommend this hotel to anybody!
Parking lot was closed (this weekend only...and street parking was close and easy), no vent fan in bathroom, noise carried between rooms.
The free continental breakfast needs help. the set up on the counter was unorganized and the eggs and sausage were not very good. I know the eggs are usually eggbeaters but they could have used some flavor.
Convenient location to Dickinson College, friendly staff and nice rooms.