Staff is always so helpful and nice. Been staying there for several years, but our room need some loving, ceiling had dark stains over half of it, bathroom walls had holes and the beds were painful to sleep on.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville .We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
5.0分
其他
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Very clean room and everyone we came in contact with that worked there was friendly and helpful. Love that check in is 3 pm and check out isn't until 12pm! My kids liked the pool too!
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville City Center.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
5.0分
情侣出游
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The people that work there are the best. Friendly, funny and hard working. Anytime we asked for something or had a question about something they were eager to help.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville .We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
4.0分
其他
The only down fall was the hot tub was not working or open.
Everything else at the facility was great
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville .We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
2.0分
商务出差
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Construction noise outside all night, was very important for me and my wife to get a good night sleep! We got no sleep! Room had a smell like urine, we were afraid to touch anything. Bedding was clean, and bed was comfortable but it didn’t matter because of the Highway Construction 🙁🙁🙁☹️
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville City Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with highway construction and the smell of your room. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
5.0分
情侣出游
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Excellent hotel to stay! It is locally owned and operated, and has a very nice hometown touch to it. Desk staff was very friendly, informative. The the room was super clean and the hotel was well-maintained. Highly recommend a stay!
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville .We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
3.0分
其他
The outdoor space was very loud. Like being next to a bar. The person working that night was very helpful though and took care of it.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville City Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the patio area. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
4.0分
商务出差
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Location is great 4 me. Staff is very conscientous. The King Suite with 2 rooms was awesome. I was not as pleased with the King Room with sauna tub. The bathroom tub/sauna is a bit aged. The fridge didnt have a freezer. Otherwise, great place. Will stay again.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville City Center. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
3.0分
其他
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Very Okay
Stayed for 1 night as a rest stop to final destination. Service was great checking in, staff was very friendly and knowledgeable. The room itself was very average, and smelled very musty with visible old water damage on the ceiling. The hallway outside the room echoed terribly and it was apparent any time anyone passed by. Bed was clean. Bathroom was dingy but passable. Overall would probably spend the extra $20-$40 and stay at the Hampton next door.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville City Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
5.0分
家庭亲子
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Room was very clean. Staff was friendly. Amanda at the front desk said, "we're very proud of this hotel" and they should be. It will be my go-to when Im in the area.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Zanesville City Center. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Staff is always so helpful and nice. Been staying there for several years, but our room need some loving, ceiling had dark stains over half of it, bathroom walls had holes and the beds were painful to sleep on.
Very clean room and everyone we came in contact with that worked there was friendly and helpful. Love that check in is 3 pm and check out isn't until 12pm! My kids liked the pool too!
The people that work there are the best. Friendly, funny and hard working. Anytime we asked for something or had a question about something they were eager to help.
The only down fall was the hot tub was not working or open.
Everything else at the facility was great
Construction noise outside all night, was very important for me and my wife to get a good night sleep! We got no sleep! Room had a smell like urine, we were afraid to touch anything. Bedding was clean, and bed was comfortable but it didn’t matter because of the Highway Construction 🙁🙁🙁☹️
Excellent hotel to stay! It is locally owned and operated, and has a very nice hometown touch to it. Desk staff was very friendly, informative. The the room was super clean and the hotel was well-maintained. Highly recommend a stay!
The outdoor space was very loud. Like being next to a bar. The person working that night was very helpful though and took care of it.
Location is great 4 me. Staff is very conscientous. The King Suite with 2 rooms was awesome. I was not as pleased with the King Room with sauna tub. The bathroom tub/sauna is a bit aged. The fridge didnt have a freezer. Otherwise, great place. Will stay again.
Very Okay
Stayed for 1 night as a rest stop to final destination. Service was great checking in, staff was very friendly and knowledgeable. The room itself was very average, and smelled very musty with visible old water damage on the ceiling. The hallway outside the room echoed terribly and it was apparent any time anyone passed by. Bed was clean. Bathroom was dingy but passable. Overall would probably spend the extra $20-$40 and stay at the Hampton next door.
Room was very clean. Staff was friendly. Amanda at the front desk said, "we're very proud of this hotel" and they should be. It will be my go-to when Im in the area.