酒店回复: Dear Lisa,We are very sorry to hear that you were disappointed with your stay at our hotel. We take feedback from our guests seriously, and we are committed to providing a comfortable and enjoyable experience for everyone who stays with us. We will be sure to address the issues you have brought up so that we can ensure this does not happen in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager
5.0分
商务出差
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The staff (front desk) was very friendly, cheerful, and helpful. The room I got was very large, clean, and comfortable. It was obviously renovated. The area is quiet and walkable. The price was great, making this a great value. I recommend this place without a doubt.
1.0分
家庭亲子
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customer service was terrible. Continental breakfast was a joke. The place is rundown mattresses had springs hanging out the sides and it was dirty. Would not stay there again.
1.0分
家庭亲子
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I would be aware that the lady that works the front desk, if you argue with her she will set a tone like she is ready to fight. Great way to run a buisness and be professional!
5.0分
情侣出游
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Had a hot straightener so was waiting a few minutes after 11 for it to cool down and the housekeeper gave me attitude. The front desk attendant that checked me in was very hospitable on the other hand.
4.0分
其他
Good stay for what it is what it lacks in updating it makes up for in price
5.0分
其他
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The check-in lady was great, walked with me to the room to make sure the room was acceptable. Some dude hanging out outside down the hall, drug dealer? I dunno. Non-smoking room, bathroom stunk. Room was clean.
2.0分
家庭亲子
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I found that this property was not cleaned as well as it should have been. When you put on your socks and walk across the floor to the TV or dresser and the bottom of your socks are already brown..that tells me that the room was not cleaned. We had to ask for towels when it clearly stated there would be 3 adults and then we were told that they did not have enough wash cloths. They gave us 1 for 3 adults. This is not a place I will stay again.
5.0分
其他
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Good value for money, and great location.
Very welcoming and personable manager who was keen to make sure that we were satisfied with everything. Good value for money and right in downtown Zanesville.
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酒店回复: Dear Hamish,Thank you for your kind words! We're thrilled to hear that our manager made your stay so welcoming and that you felt well taken care of. It's wonderful to know you found value in your stay and enjoyed our convenient downtown Zanesville location. We truly appreciate your feedback and look forward to welcoming you back soon!"ManagerEcono LodgeZanesville
价格非常便宜,但除非您不介意和臭虫同床,否则千万别去那里。
我被换到了第二间房,结果刚进去30秒就在枕头底下又发现了一只臭虫,尽管经理声称害虫防治人员会定期来。最后我不得不换了一家酒店,以免我的衣物被这些害虫污染。
俄亥俄州赞斯维尔的 Econo Lodge
我不推荐这家酒店。这是我住过的最差的酒店。我半夜才到。房间里弥漫着烟味、猫味、地板上的垃圾味。床是硬弹簧的。淋浴喷头从墙上掉下来了。真是太恶心了。
The staff (front desk) was very friendly, cheerful, and helpful. The room I got was very large, clean, and comfortable. It was obviously renovated. The area is quiet and walkable. The price was great, making this a great value. I recommend this place without a doubt.
customer service was terrible. Continental breakfast was a joke. The place is rundown mattresses had springs hanging out the sides and it was dirty. Would not stay there again.
I would be aware that the lady that works the front desk, if you argue with her she will set a tone like she is ready to fight. Great way to run a buisness and be professional!
Had a hot straightener so was waiting a few minutes after 11 for it to cool down and the housekeeper gave me attitude. The front desk attendant that checked me in was very hospitable on the other hand.
Good stay for what it is what it lacks in updating it makes up for in price
The check-in lady was great, walked with me to the room to make sure the room was acceptable. Some dude hanging out outside down the hall, drug dealer? I dunno. Non-smoking room, bathroom stunk. Room was clean.
I found that this property was not cleaned as well as it should have been. When you put on your socks and walk across the floor to the TV or dresser and the bottom of your socks are already brown..that tells me that the room was not cleaned. We had to ask for towels when it clearly stated there would be 3 adults and then we were told that they did not have enough wash cloths. They gave us 1 for 3 adults. This is not a place I will stay again.
Good value for money, and great location.
Very welcoming and personable manager who was keen to make sure that we were satisfied with everything. Good value for money and right in downtown Zanesville.