酒店回复: We are pleased to hear our housekeeping did an amazing job. We would also like to send our sincerest apologies on the incident with our front desk staff. However we must also ensure our staff work in a safe and secure environment. We do our best to treat our guest to the utmost respect and we do not tolerate guest cursing or threating our staff. This was very unprofessional on both ends.
1.0分
其他
原文
翻译提供方:Google
整个体验太糟糕了,淋浴时浴缸会向后翘起,房间很脏,床很不舒服,而且用过后也不舒服。
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酒店回复: Dear Valued Guest, Please accept our sincerest apologies on your recent stay. We welcome your feedback and hope you will give us another opportunity to accommodate you and to provide a better experience.
酒店回复: Dear Valued Guest, Thank you for your feedback from your stay in July 2023. I wished you would have given us the opportunity to address any issues you had during your stay.
5.0分
情侣出游
原文
翻译提供方:Google
好的
酒店回复: Thank you for your feedback.
4.0分
其他
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Stayed here in the past while visiting family. Parking is difficult with the spaces being narrow. Very difficult getting in and out of my car with other vehicles parked next to me. They posted that the indoor pool and hot tub was available at certain hours. It was never open when I stayed.
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酒店回复: THANK YOU FOR YOUR FEEDBACK ! WE WILL DO OUR BEST TO SERVICE YOU. SEE YOU NEXT TIME. THANK YOU!
5.0分
家庭亲子
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Amazing service after a long day of traveling. Saraphina at the front desk treated us amazingly and treated us to better service then I get at home in my own state! Will definitely be staying again!
酒店回复: Thank you for your feedback. we hope to see you soon.
非常干净的汽车旅馆,员工也很友好。
位置离镇上有点远,不适合步行,但开车只需6分钟。
早餐很简单,不过正好能满足需求。
适合路过时住一晚,快速休整。
我们想找个地方放松几天,这里简直完美。没有客房服务每天敲门,他们会打电话询问你是否需要客房服务,然后让你决定是否以及何时让他们进入你的房间。每个人都非常友善,让我们的住宿体验非常棒。
安静,方便,卫生
清洁人员很棒,但烘干机需要更换,它把我的衣服弄湿了。另一方面,一位前台工作人员非常不专业,他在我的账单上犯了一个文书错误,当我要求他修改时,他继续咒骂和大喊大叫。除了这个受伤的年轻人之外,其他一切都还不错。
整个体验太糟糕了,淋浴时浴缸会向后翘起,房间很脏,床很不舒服,而且用过后也不舒服。
入住时服务很差。所要求的文件只是护照或美国身份证。即使您是游客,也不接受其他类型的身份证件
房间虽然有些旧,但相当干净。窗下的空调并没有被遗忘。隔音效果很差,一关空调就很热。 (7月空气40°C)
好的
Stayed here in the past while visiting family. Parking is difficult with the spaces being narrow. Very difficult getting in and out of my car with other vehicles parked next to me. They posted that the indoor pool and hot tub was available at certain hours. It was never open when I stayed.
Amazing service after a long day of traveling. Saraphina at the front desk treated us amazingly and treated us to better service then I get at home in my own state! Will definitely be staying again!