酒店回复: Hello Jorge,Agradecemos su comentario y esperamos haber cumplido con sus expectativas durante su estancia en nuestro hotel. Si tiene más comentarios o preguntas, no dude en contactar a nuestra gerencia para futuras mejoras. ¡Esperamos recibirlo nuevamente en el futuro!
2.0分
其他
展开
Staff was exceptional! Hotel very old , needs upgrades. Breakfast is limited. Very noisy. Could here semi trucks braking all hours of night. Back of hotel looks like a 1 star . Very sketchy
展开
酒店回复: Dear Jeff,It's disheartening to learn that your stay did not live up to your expectations due to it being very noisy with the semi trucks, the limited breakfast and the overall property condition. I want you to know that your satisfaction is our top priority, and I recognize the inconvenience caused during your time with us. As a loyal member of Choice Privileges, we appreciate your insights, and this will be communicated with the hotel management for improvement.We hope to have the chance to serve you better next time.Sincerely,Elva MatosAssistant manager
5.0分
商务出差
Fisherman's gray the staff is great the laundry and the air conditioner was okay not the best but everything else was great I would recommend to stay here again
展开
酒店回复: Dear Molly,We would like to thank you for taking the time to complete our online survey about your recent stay with us. Feedback from our Choice Privileges Diamond members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.Sincerely,Elva MatosAssistant Manager
3.0分
其他
展开
Horrendous, dirty, do not recommend
First of all there was a USED DIRTY WET bath towel hanging on the back of the bathroom door. It gets better though, after carrying our stuff up 2 flights of steps to our room, we decided to go out and grab something for dinner. When we walked out of the room and tried the door behind us to make sure it was closed and locked only to find out if you gave the door a good push while holding the door knob down the door pops right open. I REFUSED to stay in a room for 2 night for what I had just paid. I went down to the front desk and the girl was VERY nice and apologetic and asked me to please come back in the morning and say how unacceptable this was. She was looking for a different room to put me in and in the meantime a gentleman that she referred to as “Roger” (not sure if he was the manager or owner or what) and explained the situation. He honestly did not believe me until I showed him the proof of the door in a video I had taken with my phone. The only thing he offered to do was move me rooms. Never offered any money back for the inconvenience or anything. We have been going to Carlisle for 5 years now for Truck Nationals and I can guarantee you I will NEVER recommend this hotel to anyone or stay there again. I will pay the extra money to have a decent place to stay. The beds are ABSOLUTELY horrible and the pillows were a disgrace as well. The blanket on the bed consisted of a sheet, no comforter, just a sheet.
展开
酒店回复: Dear Tiffany,Thank you for taking the time to complete our online survey regarding your recent stay at EconoLodge Carlisle Central.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Elva MatosAssistant Manager
3.0分
其他
展开
I was a little disappointed, our first night the room was not cleaned, beds were not even made bathroom was not cleaned and laundry was not done. No fresh towels soap or shampoo
展开
酒店回复: Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Carlisle Central. On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay with us. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Elva MatosOvernight Shift Manager
4.0分
其他
展开
Elva at the front desk was wonderful and very kind. She went above and beyond to make our stay good. She also helped a friend of ours with the same kindness. Also the young man in the breakfast room was great, but I don't know his name. We will stay there again in the future.
展开
酒店回复: Dear Chareen,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Carlisle Central and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Elva MatosAssistant Manager
2.0分
其他
展开
We were in town for the car show , the room we got was clean but run down , air conditioner worked great , tv didn’t work but to be fair I never complained about it,
2.0分
家庭亲子
The property was a good location to the Fair Grounds which was why I chose it. The property was very dirty and in need of repairs. Staff was friendly.
展开
酒店回复: Dear Glenn, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Carlisle Central. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the condition of the property on your recent stay with us. We are in the process of renovating. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Elva MatosAssistant Manager
脏乱差
木屐、脏兮兮的房间、吱吱作响的床！我们额外付费换了房间，房间稍微好一点！早餐只提供白面包和吐司（服务员直接用手处理，既没洗手也没戴手套）。虽然有麦片，但牛奶得自己要。酒店整体都很脏。结果：以后再也不住这家酒店了。
这家酒店需要翻新和更换家具，并提高清洁度
都好
Staff was exceptional! Hotel very old , needs upgrades. Breakfast is limited. Very noisy. Could here semi trucks braking all hours of night. Back of hotel looks like a 1 star . Very sketchy
Fisherman's gray the staff is great the laundry and the air conditioner was okay not the best but everything else was great I would recommend to stay here again
Horrendous, dirty, do not recommend
First of all there was a USED DIRTY WET bath towel hanging on the back of the bathroom door. It gets better though, after carrying our stuff up 2 flights of steps to our room, we decided to go out and grab something for dinner. When we walked out of the room and tried the door behind us to make sure it was closed and locked only to find out if you gave the door a good push while holding the door knob down the door pops right open. I REFUSED to stay in a room for 2 night for what I had just paid. I went down to the front desk and the girl was VERY nice and apologetic and asked me to please come back in the morning and say how unacceptable this was. She was looking for a different room to put me in and in the meantime a gentleman that she referred to as “Roger” (not sure if he was the manager or owner or what) and explained the situation. He honestly did not believe me until I showed him the proof of the door in a video I had taken with my phone. The only thing he offered to do was move me rooms. Never offered any money back for the inconvenience or anything. We have been going to Carlisle for 5 years now for Truck Nationals and I can guarantee you I will NEVER recommend this hotel to anyone or stay there again. I will pay the extra money to have a decent place to stay. The beds are ABSOLUTELY horrible and the pillows were a disgrace as well. The blanket on the bed consisted of a sheet, no comforter, just a sheet.
I was a little disappointed, our first night the room was not cleaned, beds were not even made bathroom was not cleaned and laundry was not done. No fresh towels soap or shampoo
Elva at the front desk was wonderful and very kind. She went above and beyond to make our stay good. She also helped a friend of ours with the same kindness. Also the young man in the breakfast room was great, but I don't know his name. We will stay there again in the future.
We were in town for the car show , the room we got was clean but run down , air conditioner worked great , tv didn’t work but to be fair I never complained about it,
The property was a good location to the Fair Grounds which was why I chose it. The property was very dirty and in need of repairs. Staff was friendly.