酒店回复: Thank you for your perfect rating! We’re thrilled to know you had such a positive experience with us at the Appalachian Hotel. Your satisfaction means a lot to our team, and we look forward to welcoming you back for another enjoyable stay soon.Warm regards,Appalachian Hotel Guest Services
5.0分
其他
原文
翻译提供方：Google
非常好。注意
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酒店回复: Thank you for your perfect rating! We’re thrilled to know you had such a positive experience with us at the Appalachian Hotel. Your satisfaction means a lot to our team, and we look forward to welcoming you back for another enjoyable stay soon.Warm regards,Appalachian Hotel Guest Services
5.0分
其他
原文
翻译提供方：Google
总体不错
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酒店回复: Thank you for sharing your thoughts with us. We’re glad to hear that, overall, your stay was a good one. We hope you enjoyed the comfort of our boutique-style rooms and the convenience of our location near downtown Carlisle and the Appalachian Trail.On your next visit, we’d love for you to explore more of what Cumberland Valley has to offer—whether it’s hiking along scenic trails, dining at local restaurants, or visiting nearby cultural attractions.We appreciate your feedback and look forward to welcoming you again soon.Warm regards,Appalachian Hotel Guest Services
2.0分
其他
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Overpriced and undercleaned.
Room was gross. Bathroom had black mold on the walls above the shower ans no exhaust vent. There were obviously accumulation of dirt and body hair on all corners of the bathroom. The TV turned on but no cable waa hooked up regardless of input selection. Toilet had a ring of mold. Our ice bucket had mold in it. Woke up with bites. Gave the front desk a list of issues. They simply changed the ice bucket out.
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酒店回复: Thank you for taking the time to share your experience. We sincerely apologize for the condition of your room and the concerns you encountered during your stay. What you described is not reflective of our standards, and we take this feedback seriously. Our team has addressed the housekeeping and maintenance issues you noted to ensure they are fully corrected.We appreciate you bringing these matters to our attention at the front desk and regret that our initial response did not meet your expectations. We hope you’ll consider giving us another opportunity in the future to provide you with a clean, comfortable, and pleasant stay.Warm regards,Appalachian Hotel Guest Services
2.0分
其他
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The only thing clean were the sheets (thank God!). The tub/shower was filthy and cracked, the tiny frig in the room didn’t get very cold and the air conditioner/heater had to be left on low because it rattled so loudly on high. Breakfast was also poor. Great location, served our purpose but disappointing.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear your stay did not meet expectations. Your comments are important to us and have been shared with our team for review. We appreciate your time and hope you’ll give us another opportunity to provide a better experience in the future.Warm regards,Appalachian Hotel Guest Services
5.0分
商务出差
Nice and quiet , comfortable bed, waffles in the morning. Right next-door to excellent restaurant.
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酒店回复: Thank you for your perfect rating! We’re thrilled to know you had such a positive experience with us at the Appalachian Hotel. Your satisfaction means a lot to our team, and we look forward to welcoming you back for another enjoyable stay soon.Warm regards,Appalachian Hotel Guest Services
5.0分
情侣出游
Tub did not have a stopper, staff at desk could not help other than say they could move my room.
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酒店回复: Thank you for your perfect rating! We’re thrilled to know you had such a positive experience with us at the Appalachian Hotel. Your satisfaction means a lot to our team, and we look forward to welcoming you back for another enjoyable stay soon.Warm regards,Appalachian Hotel Guest Services
5.0分
商务出差
Beautiful hotel, my best stay this year! I will definitely come back next time I’m in the area.
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酒店回复: Thank you for your perfect rating! We’re thrilled to know you had such a positive experience with us at the Appalachian Hotel. Your satisfaction means a lot to our team, and we look forward to welcoming you back for another enjoyable stay soon.Warm regards,Appalachian Hotel Guest Services
5.0分
其他
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Very welcoming. I was a tad nervous because it seemed like a mom and pop kind of thrown together place but it was great. It's an older building however it is very maintained and not shady at all. There is no weird people hanging out in the parking lot or anywhere else and everything was just how it should be.
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酒店回复: Thank you for your wonderful review and perfect rating! We’re delighted to hear you felt welcomed and comfortable during your stay. Our team takes pride in maintaining the property and creating a safe, pleasant environment for all guests. We truly appreciate your kind words and look forward to welcoming you back soon.Warm regards,Appalachian Hotel Guest Services
3.0分
其他
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This is an older hotel that is clean for a place to sleep, They do offer a free continental breakfast but it is very limited. It was once a high end hotel that TLC could be a bery nice place .
we will stay here again if we are needing a place to have a clean place to sleep
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found our hotel clean and appreciated your stay with us. Your comments about areas for improvement are noted, and we’re continuously working to enhance the guest experience. We look forward to welcoming you back for another comfortable stay.Warm regards,Appalachian Hotel Guest Services
Hotrl 非常好我们推荐
非常好。注意
总体不错
Overpriced and undercleaned.
Room was gross. Bathroom had black mold on the walls above the shower ans no exhaust vent. There were obviously accumulation of dirt and body hair on all corners of the bathroom. The TV turned on but no cable waa hooked up regardless of input selection. Toilet had a ring of mold. Our ice bucket had mold in it. Woke up with bites. Gave the front desk a list of issues. They simply changed the ice bucket out.
The only thing clean were the sheets (thank God!). The tub/shower was filthy and cracked, the tiny frig in the room didn’t get very cold and the air conditioner/heater had to be left on low because it rattled so loudly on high. Breakfast was also poor. Great location, served our purpose but disappointing.
Nice and quiet , comfortable bed, waffles in the morning. Right next-door to excellent restaurant.
Tub did not have a stopper, staff at desk could not help other than say they could move my room.
Beautiful hotel, my best stay this year! I will definitely come back next time I’m in the area.
Very welcoming. I was a tad nervous because it seemed like a mom and pop kind of thrown together place but it was great. It's an older building however it is very maintained and not shady at all. There is no weird people hanging out in the parking lot or anywhere else and everything was just how it should be.
This is an older hotel that is clean for a place to sleep, They do offer a free continental breakfast but it is very limited. It was once a high end hotel that TLC could be a bery nice place .
we will stay here again if we are needing a place to have a clean place to sleep